I never considered the possibility of owning a home, but both Joe & Rolando went at my pace &…read morecalmed down all my worries. Their professionalism is unmatched, especially with their care for details. I could rely on them on consistent communication, and support through any confusion I may have. To anyone who has doubts, just knOw that you'll never feel alone in this process with these two dynamic duos.

I've bought and sold several homes before, and working with Joe and Rolando was by far the best…read morerealtor experience I've had! With Joe, you're so much more than a client; you become trusted friends. Joe and Rolando will ensure you find the right home, at the right price, and it'll be fun along the way!

HI Roots Realty is currently managing our property and I wish we were working with them earlier…read more This is a review standpoint from the property owner side: - great communication between owner and property manager - owner portal is easy to navigate - organization is hard to beat (open communication from PM on what needs to be fixed, bills to pay for Hawaii property taxes etc) - contracts are easy to read for someone who is not in real estate (owner to business, tenant leases etc) - noticeable care taking for tenants (I noticed how much they value their clients by ensuring the fixes of the house is in good standing and comfortable) They value their clients and have had a great experience thus far. Thank u!

Okay whatever makes you sleep better at night.. lies and unethical and thank you for "allowing" us…read moreto break a lease as living in the house lead to MAJOR health issues with our minor son from living in that nasty house that was infested with mold, mildew & rodents!. And then retaliate charging for normal wear and tear of a house falling apart. We have pictures too. Shameful No damage was done on the property, as stated on the invoice this is normal wear and tear. Also this is a two unit property shared garage cans. With another tenant who also used the garbage cans, where we even helped our senior lower unit tenant dump her garbage the day we moved out, And when we moved in the cans were full and we had to request it to be removed. We have emails showing the cans were full and removed with rental company. Returning property as it was found, no damage done to the property. Normal wear and tear on the invoice and some are not even real. Duck tape so rodents don't go in the house.. wear and tear! And all health issues gone since moving out Security deposit can not be deducted for no damage and just wear and tear, as seen on invoice to the property. The towel bar was like 40 years old! Sean and Cathy can kick rocks with slippers on. Extremely unprofessional and unethical.

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

Michelle Lum is the most helpful and thoughtful realtor / property manager we have ever had! She…read morehandles things immediately and respectfully. She works very hard to get things done and is very understanding and supportive through all kinds of situations. She's also just a really good person who you can tell is looking out for your best interests. Thank you so much !

Devin just help me purchased my first condo in Oahu and I cannot say enough things on how great…read moreand professional he was. Besides being very knowledgeable regarding Oahu' real estate market I can honestly say he has his clients' best interest. The transaction went super smooth, easy to communicate with him and available at any time to answer my questions and guide me thru. I would definitely recommend him as a realtor and intent to use him again on my next purchase.

As a first time homebuyer I was very nervous about the entire process. I reached out to Devin just…read morelooking for some information and he helped me through every single step. He answered questions I had (no matter how silly) and even those I didn't know I had. He was incredibly patient and willing to respond at any time of day leading me to feel comfortable and confident in my decision to purchase a house. Devin is not only very communicative and knowledgeable but so willing to work with hectic schedules and budgets. I'm so beyond appreciative and amazed of Devin's ability and drive for helping me find the perfect house and fighting for his clients during the closing process as well. I'd definitely recommend Devin to anyone looking to buy or even just get some questions answered regarding the home buying or VA loan process. If ever I'm in the market again I'll absolutely be using Devin again!

This is an extremely late post about how wonderful of a realtor Kim is. She values her clients and…read morethe people that she works with, and she treats them like family. She is so detail oriented, which is what you need from a realtor, and she will keep you on the timeline, even if it means reminding you into the evening. She explains everything thoroughly and even though I'm kinda in the same industry, she taught me so much. And the times that my husband didn't understand, she took the time to explain the contracts in layman's terms so he could fully understand. A one hour or longer phone call is normal with Kim, because she gets to know her clients in and out. You will get your money's worth with her. And she will do her best to make sure you're in touch with all the necessary parties. She started out as someone I kinda heard about at work, then my realtor and I'm happy to say that she's become a friend.

Thanks Kim for taking good care of us! Buying & selling at the same time was crazy stressful but…read moreyou made sure we never forgot anything & basically made sure we crossed all our T's & dotted all our I's. A realtor should always be there for you & only out for your best interest & you sure did!

I found Alecia via an online search and it was one of my best decisions ever! She is professional,…read moreextremely responsive ( which is a high priority for me) and knows the business. She educated me along the way, providing effective guidance and sound advice. She is well versed in the NACA process and well known within NACA. (This helps a great deal.) This definitely was a win/win situation--I ended up with an amazing house and she ended up with another happy and satisfied client.

I was referred to Alecia when searching for my new home and she made the experience pleasurable…read more After looking at a few homes, she had a grasp on what I liked and even took it upon herself to view homes in my absence. Almost 6 years later, I still reside in the home she found for me; and she has even assisted me when thoughts of renting my home has crossed my mind. Alecia is professional, personable and a great agent; I highly recommend her for all your needs.

I contacted Jodie as I was looking for an apartment for my son who will be going to the University…read moreof Hawaii. Although Jodie isn't a property manager or rental agent, she was absolutely lovely. She provided information on who I could contact and even went out of her way to send me a few listings that she found. If you are looking to buy or sell a house, I highly recommend her as she would be the person I would contact. Her professionalism is unparalleled! Thank you Jodie and I look forward to meeting you when I visit my son. Aloha!

From the owner: I help people buy and sell real estate...As a longtime local and REALTOR® with Locations LLC,…read morethere's nothing I love more than helping people achieve their real estate dreams here. As a longtime Mililani resident, Mililani holds a special place in my heart and I have done a significant amount of business in this area. Mililani is a family-oriented, master-planned community that offers a unique slice of Hawaii living, with beautiful parks, great schools, and plenty to explore -- each neighborhood truly offers something for every kind of lifestyle. No matter if you're just starting out, upgrading to a bigger home, or thinking about retirement, I'm here to be the go-to resource every step of the way. So when it's time for a change of scenery, lean on me to guide you on your new-home journey.

I couldn't ask for anything more!!! Great communication, easy to work with, attentive, responsive,…read morediligent, professional! Ashley and her team delivered!!! Listed on a Monday, had an offer 4 days later!! Didn't even have an open house!! And that's a positive in my opinion. Got $25k over asking price. Closed in 3 weeks, 1 week earlier than expected. Selling my home seemed too easy! I kinda' felt paranoid lol.... List, offer, sold, escrow, done deal! In 3 weeks!

Tiffany did a such a great job helping me sell my property that I just had to have her help me buy…read moremy new home. She was always available by phone and text to answer any of my questions and concerns. She took the time to explain things I didn't understand and put my worries at ease. She also was very good at ensuring I met all my deadlines in the buying process. She is an excellent negotiator and was able to get me the price I was aiming for, as well as additional credits that I wasn't expecting. Overall, the buying experience went very smoothly. Tiffany is a great realtor who I trust and will recommend to all my friends!

Do not do business with them. I paid rent on time during my two years working with them, I followed…read moremoving out procedures, and six months later I am STILL waiting to receive my security deposit. "Accounting is working on it" is the response I'd get when I inquire about payment. Pathetic. Their office admin is unprofessional and pathetic.

This review is for property manager, Bobbie Sawai. We were tenants in a couple different properties…read moreand have worked with Bobbie of Ivy K for the last 8 years. Bobbie is a great property manager, was attentive and kept us informed the whole time. We paid on time and always made sure to communicate any issues. The units we rented (first one a studio and second one a 2 bedroom condo) were in great condition. We recently became homeowners and are no longer renting. Thanks for your help over the years! Awesome service!

Michelle was the perfect guide for buying a home in Hawaii. From the initial consultation to…read moreidentify our preferences, through to closing she worked tirelessly to help us buy our dream home. During a drawn-out escrow period, as issues with the property were uncovered, she identified solutions and kept our hopes up when a successful close seemed out of the question. We heartily recommend Michelle Wood to help guide you through your successful home purchase.

Michele is an incredibly hardworking and knowledgeable agent committed to support and guide you…read morethrough your real estate journey. My wife and I appreciated her invaluable thoroughness, follow up and sense of urgency that allowed us to make timely decisions. We highly recommend Michele and her team!! Andy A.