I've been going to Guy and his staff to get insurance for years. Customer service is top notch.read more

I agree with Marissa. Better service and funny how cost with other agents is cheaper.read more

Parents have been a long time client of this location, so during the Pandemic, they still withheld…read moretheir professionalism following social distancing ( no one allowed in their office) however my mom is old school and didn't want to mail her payment, so they abide her request for a printed receipt ( paper trail proof she took care of the payment she can SEE). They were patient enough to honor mom's request, so thank you!

This was my first time at the Allstate Waipahu location…read more My husband has Allstate and I had farmers so we came in to add me to his plan and I must say my first office experience at an Auto Insurance definitely left an amazing impression on me! I am absolutely clueless when it comes to auto insurance jargon and the staff worked collectively as a unit to explain everything and answer all my questions about no fault and full coverage. They were extremely patient with me and my lack of understanding. I love how the entire office felt like a family and didn't hesitate helping each other to help us accomplish our goals! They were able to help us find the most discounts possible and get us the best possible rate. Working in customer service I left this office feeling a bit envious that my own office environment isn't this inviting or family orientated. It was truly an amazing feeling. They even gave my daughter a coloring book and crayons to occupy her self while we were here. That was truly amazing!! Allstate has a loyal customer in me and I will continue singing their praises to anyone who inquires about auto insurance

Ricky Bonilla has several offices on the Westside. I have used his services for years. They offer…read moremany different types of insurance and if you bundle you will get a great discount. Waipahu location has been relocated in the Waipahu Town Center, by Longs Drug Store. Theres lots of parking and all State COVID-19 safety measures in place including temperatures check. The office is very clean and spacious with lots of open space. The girls that staff the office is very knowledgeable and so sweet. Any request are worked on immediately and sent out quickly. If your looking for a fair cost for insurance call Ricky Bonilla.

Way better deals out there. Customer service sucks. They will keep forwarding your calls and you'll…read morehave to repeat yourself again and again. You have to call them for any changes on your policy, things you can quickly do online with Progressive, Geico and all other insurance out there. I saved a lot more switching to progressive. It was quick for allstate to sign you up with any policy but pain in the ass when you decide to cancel, they will ask you to come to their office in person just to cancel a policy! What a joke! Luckily, progressive can do the cancellation on my behalf.

Staff is very informative and helpful to us. she gave us option to choose from for our vehicle…read morecoverage.

Susan Santos is the Best. She has assisted us with renters insurance, multiple vehicle insurances…read moreand onto home owners insurance. Once the process starts, the insurance binders are available within the hour.

Rayna and her team are the best. They helped with bundling my car and home insurances for some…read moresavings. Also, Rayna helped me save money on my mortgage by assisting me in refinancing in a better rate. Highly recommend.

Called to inquire about life insurance, Kaitlyn was very helpful and patient walking me through the…read moredifferent types and finding an amount I would be comfortable with. She was not pushy or invasive. She also helped to bundle my car insurance, renter's insurance and life insurance all in one payment. Also want to shout out Jesse from here too. I was recently in an accident and a little frazzled, he helped me get in touch with the tow company quickly and got me to a nearby auto shop. He was quick to facilitate getting my rental car also. Hard to find businesses like this. Hit up Rayna Toyama and her team for all your insurance needs! They are the real deal!!

For your Medicare needs, Mr. Tom Marchant cannot be beat. He is well informed and will provide you…read morewith all the information you need to make the best decision in your Medicare needs. He stays on top of all the latest Medicare information and the Medicare Insurance providers and their available options which can now benefit you. Tom is your best option for you Medicare needs! Thank you Mr. Marchant for sharing all your knowledge with me as it will help me make excellent informed decisions. Your help through the years has been very beneficial to me. Aloha, Jerry B.

What an incredible blessing this guy is. Friendly, knowledgeable and extremely helpful. I can't…read moresay thank you enough for your help Thomas!

Best experience I've had with a Insurance Agent…read more I emailed very late on a Friday evening about processing a quote to make a vehicle purchase the next day. Larry responded directly that night and a staff member graciously came in on their day off over the weekend the next morning to get my insurance binder ready so I could get my new Motorcycle.

Such a great experience working with the Office Manager, Kristin. I don't know how we didn't switch…read moreover sooner!! My husband and I were on the hunt for homeowners insurance and Kristin was beyond helpful informing us of our options as well as any bridging options with our other insurance policies held elsewhere. She was prompt to respond and helpful in making sure we understood the fine print. She even went beyond to contact our mortgage lender when there was a slow in the process as well as quick to notify escrow of our premium changes the week of closing! And even handled our policy cancelations outside of State Farm. The epitome of "Like a Good Neighbor." We are thrilled to be represented by Larry and know that our policies are in good hands with Kristin helping at the forefront.

Need Insurance of all types I.e., home, automobile, motorcycle, this is the place! Outstanding…read morecustomer service and support! Give them a call, and you won't be discouraged! Mahalo nui!

Thank you Roy for all your help in expediting our claim and keeping us informed. It was beginning…read more to get frustrating having to initiate all contact regarding our claim. We are grateful that we have a great agent

The staff there was very nice, friendly and awesome customer service. Please call them for your…read moreinsurance needs. You will be very happy with there service.

From the owner: Contact my Agency to get a Quick, Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I was born and raised in Waipahu and I love helping customers with their personal insurance needs, giving them individualized attention they deserve.

A long overdue review, but incredibly heartfelt and full of gratitude…read more When the market and rates were getting really tricky in 2023, Shannon and her awesome team helped us through a very tough time and difficult refinancing of our home so that we could buy out the other heir to the property. Not only did she help us save our home, she also helped us to consolidate our debts and make everything manageable. They never gave up on us and fought to make it all work out. We'll be forever grateful. Thank you Shannon! Thanks so much for you and your fabulous team!

if there were 1,000 stars that's what I would rate ALS. The expertise, promptness, knowledge,…read moreconstant communication, attentiveness and so much ALOHA the list could go on and on. If you're looking for a lender that understands your needs, ALS is the place. Reach out to them FIRST. Triple Shaka to ALS. We are so grateful for YOU.