Helpful,thorough, helps you pick the plans that are Best…read morefor you and he checks back with you every year!! Exceptional service going on 6 yrs Recommended by a friend and so glad I called!!

Vance is a good communicator, often answers the phone or returns calls within one business day…read more Easy going, demeanor, he does not pressure you into making a decision.

What a pleasure it is to recommend Marden Ribeiro for your insurance needs. As a librarian, I do…read moremuch of my own research, even so Marden's concise way of covering factors made all the difference in helping me to select a healthcare policy. For example, he explained the "fine print" that affects coverage during international travel. Also, he pointed out that he can work with me to ensure that I receive proper benefits for a chronic condition. It's important to me that if I need help, I can turn to him for his local knowledge and personal attention. He is thorough and professional.

Awesome Service!!!! Christine and her team are very knowledgeable about planning for Medicare!read more

First time here, if you all know when calling HMSA of the phone, wait time is 2-hours if you're…read morelucky to talk to someone. My HMSA card was old according to my doctor office 2021. Needed to get a new one. They told me to go to HMSA office in Pearl City...which is in Manana. Located next to Bed Mart. It was a blessing, quick and simple...Grace customer service was excellent, greeted you at the door, everything was done in 5-minutes... was also checking on my mom HMSA...done. So, it you need something done at HMSA... this is the place to come. Aloha, Derek

I came in for help regarding my wife's 2026 Obamacare plan not showing up online on her account…read more The staff were very patient & helpful in trying to find out the delay & for fixing the start date error (s/b eff 01/01/26, not 02/01/26). Since their customer service phone lines are always busy, it was refreshing to just go in & talk to someone directly. The office is located in the same strip shopping center as Foodland Farms & Dunkin Donuts.

Herman Hoi represents hundreds of insureds, yet he manages to give prompt and cheerful assistance…read moreeach time I have a question. He takes the time to make sure I have the best Humana/Medicare plan for my needs. I highly recommend him.

God Bless this woman over & over again! Michelle Trujillo the definition healthCARE! I have had…read morenothing but BS since switching to United, it is all self serve, all I get is the run around. I am a elder, I do not have an advocate thus this is a great heart-ship for me, all the calls, all the wait times etc and still no resolution, no one cares just pass the buck. I was about to give up, switch again? but to where? then someone reached out to Michelle asking her to help me, omg...heaven sent! Michelle is a mama bear & treats you like her cub! Michelle 100% has your back, she fights for you w/ COMPASSION! I can not express how much she restored my faith in humanity! I felt like she was MY daughter fighting for me! She does NOT give up or give in, she is tenacious! I feel like I have a new BEST FRIEND! as a retired school teacher I know the fruit does not fall far from the tree, thus God Bless whoever raised her, they should be very proud! I would want to be in a foxhole w/ her! to her superiors: NOTICE every review is BAD!!!! EXCEPT for Michelle! please acknowledge her, give her a raise, give her a big hug because she is doing the work for a dozen people! I recommend that you have her teach a class to the rest of your lazy ass employees on how to do their jobs and treat their clients w/ compassion!!! Mahalo Nui Loa Michelle! please know that you are now & forever in my prayers!

On February 3, my husband went to meet with Michelle to switch his current Medicare Advantage…read moreInsurance to United Healthcare. A problem arose because he had changed to his current provider in Jan, and by Medicare rules you're only allowed to make 1 change during open enrollment. Michele contacted Medicare and was able to get an application put through due to an exception to that rule because of a unique situation involving his current insurance provider and his current healthcare provider. What's most impressive about all of this is that because the application had to be submitted by Medicare, Michelle basically did all of this on her own. He'll be getting together with her on day one of open enrollment in October to upgrade his plan.

He makes a potentially painful process easy! It has been great to work with him. Also so happy to…read moresupport business in Hawaii. Mahalo!

I have UHC for several years and have been very satisfied with the plan. I also like using the app…read moremakes it very easy to check on my perks and meds and claims

Fun fact about having UHA medical insurance:…read more UHA has been sending mister and I a FIT kit (colorectal cancer screening kit) by mail, for the past few years. Each time we complete the kit and send it back to UHA for testing, we receive the result by mail, and following a month+ later, we each receive a $50 target gift card. Yay! Very convenient, SUPER AWESOME, SO MUCH APPRECIATED! Now a not so fun fact: Twice, mister's monthly prescription drug was suddenly declined for coverage, it got so expensive, we had to apply for a coupon directly with the pharmaceutical. There was another temporary prescription that was declined upfront, which my husband against the doctor's orders, refused to take it since our cost was unaffordable. He worked hard to watch his health, and struggled for 3 years to heal on his own, without the help of medication. Can't complain much, as UHA is our only choice for medical insurance coverage paid in full by mister's employer. Was advised that the cost for UHA monthly premium is less than with other large insurance companies.