Wow! Jeremy's professionalism and knowledge really help me feel comfortable and confident in an…read moreother wise unfamiliar industry of insurance. Instead of being locked into only one insurance like other companies, with no choice or comparison, jeremy thoroughly and thoughtfully reviewed and compared multiple options to help me find the right coverage for me. Thank you, Jeremy!

When I started, he was good, but last two years- worse customer service! Doesn't return phone calls…read moreor emails for days at the time and lies about not being at the office ( I called office after that couple times to check and they confirmed he's there) so unprofessional!

I've been with State Farm for years and just love their service…read more Once again, they have come through! I just received the most fabulous and timely service from Kaysea who just found me additional savings on my 6 months premiums for both of my cars. We're talking a whopping half price on one of them! Thanks so much for going the extra mile to bring amazing service to your customers...I'm so grateful!!!

Shelli & Todd ROCK!! Todd helped us with a Certificate of…read moreInsurance for our event so quickly! Thank you!!

It's challenging, navigating the health insurance options out there. My agent always goes above and…read morebeyond, and provides informed, educated personalized service. Curtis Yee is a kind and caring true professional. He always puts the client's needs first! Highly recommend!

Everything!!!! Mark F is fantastic. Very thorough. Best options explored and explained…read more(compared) completely.

It seemed unusual to find an insurance agent via Yelp, but it's really difficult finding businesses…read moreto return calls, and not just in insurance. I'm so happy to have found Amie so anyone reading this, please give her a chance. I had a non-renewing homeowners policy with another agency and she worked extremely hard within a short time frame to secure me a new one without any lapse in coverage. Amie is extremely professional, industrious, and persistent. If it's possible to find you a policy, Amie will find a way. I don't know if she wants to handle all my insurance needs, but I'd like for her to do as much as she's willing; she's that good. I'd give her 6 stars if I could.

I can't say enough good things about Amie Kobayashi at Finance Insurance. She worked so hard for me…read moreand never gave up, even when things got frustrating. She stayed positive, kept trying different options, and truly cared about helping me get the best outcome. I'm so grateful for her persistence! She did an amazing job. Laura

I am a local small bis owner, and I have always floating my biz. Now, finally my income is able to…read morehelp me on big step for me to actually rent a spot. 1st challenge was insurance that was requested from my landlord with UMBRELLA! I've been struggling for 10 days and can't find any quotes that make sense or meet my needs. Trust me, I called from NY, LV, CA, to HI, Geico, state farm, 1st insurance. and those big name, you named it. But David solved the issue in just 45 mins with all the quotes and payment done. I was like WOW!!!! I am also licensed loan officer past 4 yrs, I've always sent my clients to his way. Just somehow my brain wasn't thinking straight when I actually have him as my partner RECOMMEENED!!

We made an appointment with David Chen to discuss insurance policies and couldn't be happier with…read morehis guidance and consultation. David is very knowledgeable about insurance policies and is a very stand up guy. It is hard to find people as trustworthy and genuine as he is, we really appreciated his patience, insight and time he spent with us. No high pressure sell tactics - I would highly recommend seeing him to discuss your insurance needs!

Michael Luong is my go-to agent!! Knowledgeable, constant professional, respectful, available when…read morewe need him, quick actions, dependable. Answers all our millions questions with patience and grace !!!! Like a good neighbor, MICHAEL is there !!! We already have coverage on our vehicles but bought another for our son and adding on the 3rd vehicle went smoothly. I will refer all my friends and family to Michael. He is much appreciated!!! Thank you !!

5 Stars I've been…read morewith State Farm since 1994 and have all my insurance here -- 4 houses, 4 cars, and an umbrella policy. U'ilani Aragaki and her team are always easy to reach, fast to respond, and very clear when explaining things. We truly trust them, and the pricing is very reasonable for the coverage and service we get. Whenever there's a claim or repair, it's handled quickly, sometimes the same day. Even payment reminders are always polite and professional. It really feels like they're here to protect us, not just sell insurance. Highly recommend State Farm and U'ilani Aragaki's office. Please call 808 955 9090

Kathy truly went above and beyond to help us through every step of the process. Honestly, without…read moreher help, I don't think we would have been able to get everything taken care of in time. Whenever we had a question or an issue, Kathy was always quick to respond and did everything she could to help us find a solution. A huge thank you to Kathy and Grace for being so responsive, patient, and dependable. We truly appreciate everything you've done for us and are so glad to be working with Pyramid Insurance!

Spoke to Christine regarding an urgent cert I needed to obtain for a property, She was quick and…read moreprofessional, got it right away. Thank you so much Christine for your kokua! So appreciate you!

My wife and I bought a condo in Honolulu back in July 2021. Jef Saragena was extremely helpful. He…read moreexplained each detail of how we should determine the amount of coverage we needed, including how not to overspend on items. We were not able to be in Honolulu at the time of the sale or when we were shopping for insurance, so Jef worked hard and met with our daughter to view the condo to best assess our insurance needs. We saved money and learned useful information about insuring condos. Fast forward to this week. My wife and I bought our daughter her first car. Because of the great experience we had with Jef Saragena, I immediately thought of Jef and StateFarm. Just like before, Jef was on it. Jef contacted my daughter, the car dealer, and worked with my wife and I to get my daughter properly insured. Jef worked hard to smooth out a difficulty that was created by the fact that my wife and I were in California while buying the car in Honolulu. As before, Jef explained our insurance needs and, then he contacted my daughter and counseled her on what to do to drive safely, the benefits of maintaining a good driving record, how to use apps that help her drive safely and save money on insurance. All in all, Jef is our go-to insurance agent in Hawaii. My wife and I commend him for his integrity and his money-conscious detailing of insurance. We highly recommend Jef and StateFarm. We will definitely contact Jef when we need to purchase more insurance.

Jef is great. He is so personable. Like your talking to a good friend on the phone…read more Rates are good. Always has your best interests at heart. Truly like the commercials! Always had State Farm and always will. They are good!

I've been using their services since Nov. 2018, and only now thought to leave a review…read more I had been getting renters insurance through another State Farm office, but wasn't satisfied with their service. So when I moved, I took the opportunity to obtain renters insurance with Ryan Miyashita's office. Then in 2021, with their encouragement, I opted to augment my life insurance with a policy from State Farm. It has been convenient for me having the monthly premiums consolidated and charged to my credit card. Throughout, KC Balboa has been very helpful and patient. Often, when I had to contact the office in the past, it was because my landlord at the time was requesting a timely response from me. Recently, when my renters insurance was coming up for renewal, I was surprised and pleased that Mr. Miyashita's office had proactively sent a copy of my updated policy to my landlord. I didn't need to request that they do this.

state farm want me to process thru a series of encripted aps for me to pay my auto claim!!!!…read morewhat a dismal failure!!! they are just trying to not pay and make the auto owner do all their work!! a lot of the correspondence is from corporate signed w/ the agents name who never see whats going out in his name! thats at least what my agent tells me!!! completely unreliable!!! bills still not paid!!!

no charge for towing where with Geico just from a mechanic in kona to waikoloa would be a hundred…read moredollar charge for the extra mileage. AAA is always courteous and gets it done fast.

Best save for my family vacation. I'm so moved how nice people can still be in today's chaotic…read moreworld. We were leaving the country and somehow we lost our international drivers permit. We had a 1 hour time to get it done before take off. The office staff were closing at 14:00 with a whole week of hard work. I called them and they were nice enough to help me get the application rolling and everything set up before I arrive. It was the best service ever. Nina welcomed and waited for me with smiles on her face. I feel so lucky and my family gets to enjoy the vacation we planned a year ahead.