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David Chen Insurance Agency

4.8 (36 reviews)
Closed 7:00 am - 5:00 pm
Updated 1 month ago

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Response time

2 hours

Response rate

50%

Services - David Chen Insurance Agency

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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use my referral link for supercharger miles and a chance to win a roadster https://ts.la/albert51845
Albert F.

Before I bought my Tesla, I asked my insurance carrier for a quote. I had been with this company for over 30 years and they came back with a near $3000/yr quote for 2 cars (both with full coverage). Asking around on social media, Progressive was highly recommended and Yelp said David Chen was highly rated. I asked for a quote and quickly got one. It had better coverage and was even cheaper then what I was paying for on the old insurance company.

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8 months ago

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8 months ago

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2 years ago

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1 year ago

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7 years ago

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2 years ago

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David C.

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4 years ago

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David C.

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5 years ago

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11 years ago

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9 years ago

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6 years ago

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5 years ago

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David C.

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6 years ago

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5 years ago

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5 years ago

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7 years ago

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8 years ago

David called me directly and I appreciated his call. It really shows that he cares about his customers. thank you

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9 years ago

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8 years ago

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6 years ago

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David C.

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9 years ago

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David C.

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9 years ago

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9 years ago

Great service, David is very friendly and helpful! And also it's open on the weekends, very convenient hours and location!

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12 years ago

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11 years ago

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11 years ago

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7 years ago

Working with David was great. He is very patient and explains things very well. Highly highly recommend. Thank you David Chen Insurance.

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11 years ago

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11 years ago

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11 years ago

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11 years ago

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12 years ago

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9 years ago

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8 years ago

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Photo of Jon P.
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9 years ago

David Chen is a really knowledgable about the insurance business and knows what he is talking about I would highly recommend him to anyone.

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10 years ago

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Review Highlights - David Chen Insurance Agency

Amie and the team helped me in a super helpful, friendly and appreciative way.

Mentioned in 4 reviews

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Kalihi

Best save for my family vacation. I'm so moved how nice people can still be in today's chaotic…read moreworld. We were leaving the country and somehow we lost our international drivers permit. We had a 1 hour time to get it done before take off. The office staff were closing at 14:00 with a whole week of hard work. I called them and they were nice enough to help me get the application rolling and everything set up before I arrive. It was the best service ever. Nina welcomed and waited for me with smiles on her face. I feel so lucky and my family gets to enjoy the vacation we planned a year ahead.

On a hot sweltering day my car decides to act up. Being uninformed on car issues (I know how to…read moreturn on the engine and go! That's it) I decide to call AAA who tells me the wait is 1.5 hours (patience is not one of my virtues) The peanut gallery tells me to call a different roadside assistance company who will be able to get to me sooner and they do I'm then told I'd better not drive the car as i will ruin the rim of the tire Now then I cancelled my AAA order because another company came to my rescue. But now, I need a tow causing me lto start all over to get a tow. Are you following my story? I was lucky as the tow guy (Jonathan) who I cancelled helped me to get my order going again and he waited for me to get it ordered In less than 10 minutes he was over to save my day! Out of the sweltering heat into his air conditioned tow truck I waited as he loaded my vehicle to his truck bed. Heading to the tire place and all is good! Mahalo AAA and Jonathan for saving my day!!! AAA is batting 90 in my books. They are a good subscription to have

Island Insurance Companies

Island Insurance Companies

(79 reviews)

Downtown

This insurance company and its employees were friendly, knowledgeable and most of all patient…read more Nicki was more then willing to break everything down for me in terms that I could understand. She was also very patient with my millions of questions and needing to think about it before I committed. I understood why the quotes were the amount they were. She also was working very diligent to make sure I paid the least amount of money possible with my current driving record. I highly recommend Nicki and Island Insurance Company. Best things: Supporting local people with a local company AND they were MORE that a $100 LESS than the major nationwide car insurance companies. Please, tell them I sent you :)

My entire experience from start to finish with island insurance was incredibly unpleasant and…read morepretty infuriating. The agent I was assigned to was Nicole Gray. She must be their top employee if all they care about is avoiding communication and avoiding paying for ANYTHING. Thank goodness for Capri who did everything she could to help me several times. My car was hit on 12/5. I didn't get a call back from Island Insurance until 12/29, but not from Nicole herself. Island Insurance called the auto body shop but not me. My car didn't get into an auto body shop until 1/15. Island Insurance called Enterprise but not me. When I showed up to pick up a rental car at Enterprise, I was surprised to see Nicole put me in the tiniest car possible....I drive a pick up truck. The Enterprise agent was confused and upset FOR me and they confirmed that I should be put in a car comparable to the one I drive regularly. When I called Island Insurance I definitely knew better than to call Nicole directly (because it was a month later and still, 0 communication from her) so I called the main line and someone named Nicky picked up. Not sure if that is also Nicole Gray. Nicki didn't wait for me to speak but instead talked over me, ignored my concerns and rushed me off the phone. Enterprise took over the call and was able to advocate for me to get into a comparable car. Nicky was unhappy with being challenged and prioritized scolding, patronizing and reporting the agent over using that energy to help her clients. She spent more time scolding this poor girl than she did trying to help me LOL Nicole did send me an email of information I already knew from having to call everyone myself. She ended the email with the typical "if you have any questions". Well I did have questions, I sent an email back. My BABY was in her carseat during the accident. The company I bought the carseat from told me verbatim that my carseat needs to be replaced and it is no longer safe. I mentioned that in my email on 1/8. It is 2/20 and I still have not heard back from her. It is awesome to know that on top of the horrible experience and service from Island Insurance, they also don't care about the safety of babies.

David Chen Insurance Agency - homeinsurance - Updated May 2026

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