I don't understand how anyone could give Rich Hollingsworth or Affordable Heating and Cooling…read moreanything less than a perfect review. My husband and I contacted Rich (and 2 other businesses that we had dealt with in the past)for a quote on a new furnace--had no prior knowledge of Affordable and (luckily!) found the business on Google. Rich was very well prepared. He showed us our options, listened to our concerns, answered every question we had intelligently and patiently. He did not try to "oversell" and assured us that a moderately priced unit would more than meet our needs. He and his employee, Dave, spent the greater part of a day installing our unit. They were both respectful and courteous throughout the lengthy process. Rich then called the next day to make sure all was functioning properly. He followed up with a thank you letter--and reassurance that he will make periodic checks on our furnace to ensure all is well. Who could ask for more than that? I would highly recommend Rich Hollingsworth and Affordable Heating and AC to anyone interested in great product and service at reasonable (affordable!) cost! P.s. My husband added: "Even the piping and wiring were perfectly installed. And when they finished the job, the entire area was cleaner than before they started. Thanks, Rich and Dave!"

Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

Kris was able to resurrect my 30 year old AC unit. Rather than trying to upsell a new unit, he…read moreoffered a reasonable solution. He then went the extra mile to get all the parts needed and installing them on a VERY hot day.

From the owner: HVAC Contractor servicing Northwest Indiana. Specializing in residential and light commercial HVAC,…read moreresidential electrical, and whole-home standby generators. We believe in thorough evaluations, honest recommendations, professional service and installations, and a superior customer experience. Call for a free estimate!

14 year old furnace went out 2 days before a day with a high of 12. They came out, assessed, told…read moreus our options and installed a new furnace all within 36 hours. Very very pleased, we all hate when we have to make these purchases but at least Kent was incredibly efficient in the entire process.

10 out of 10 recommend Kent, especially for new construction! Amazing office staff, easy bid…read moreprocess, fair negotiation, and the install team was so respectful! They left no trace and alway cleaned up their materials! Alex B and Zack were the two installer we had and they are the dream team! Holly M (Director of Customer Engagment) caught wind that I was going to build and reached out to ask if Kent could provide a HVAC bid, and I'm so glad she did! She put me in contact with Bob and he made the bid process so easy. I had a finalized/signed bid in less than a week and we were able to negotiate a few other items that we wanted! I reached out to Bob via telephone with questions and he was prompt with his response. I found out later that he was actually on vacation when he responded! Holly also hand delivered information packets about the equipment we would be getting installed. The customer service is top-notch! Kent was my favorite company to work with during the new build. I was able to be on site while all the trades were there at the same time, and the Kent team was always the first to greet me when I arrived! We got the runaround from the other trades about when they would start on our home, but as soon as we gave Kent the green light, they showed up and started exactly when they said they would. This was the first time my contractor worked with Kent and he was so impressed. I was unable to be at the initial walk-through, so Holly and Alex made a special trip back out to the house to FaceTime me and make sure I was informed of the plan! They walked through every room, gave me their feedback/suggestions, and answered all my questions. I was confident that I was in good hands! The walk-through was on a Friday where they laid everything out then Alex made the ductwork on Monday and they were off to the races on Tuesday. I can't thank the install team enough, they were working in below freezing temperatures to get the job done! Kent really is a well oiled machine! The new owners, Stacy and Glenn know exactly what they're doing! New construction is full of twist and turns but I want to give a huge thank you to Holly, Bob, Alex, Zack, and Stacy for making this experience the easiest and most smooth part of the construction process!

Had an issue with hot water heater leaking. Amy squeezed me in for the following day. Josh was the…read moreservice technician that came and he was very professional and did a great job with the removal and installation of the new water heater. I have used this company several times now and every time it has been a pleasant experience with fair pricing. I would highly recommend this company for your needs.

I have to give five stars - from the first call I realized this business knows what they are doing…read more They gave me the facts and pricing to help make an educated decision on my new furnace purchase. I was using my home warranty program, so JL Mechanical was assigned to me as their vendor. I had a new furnace installed and JL Mechanical kept me updated with the date of service plus text messages to remind me and give me a link to track my installation team members. They also email you a snapshot of those who will be doing the installation work. Robert was my guy and he was intelligent, patient, friendly, and answered all my questions. In fact, I've had repairs and installations done in my house before but the entire work area and my house was completely CLEANED UP when they were done. (I can't say the same about Comcast when they drill a hole in your wall) Everything is working great - it's been a few days now and I have HEAT - in fact, the new furnace is even quieter than the previous one and I can't even tell it's running. No more freezing nights wearing sweatshirts and ten blankets to bed!!! Thanks for the help and installation - I greatly appreciate the service, phone calls, and follow-ups!!!

Crown-Wheele recently completed the Install of a top of the line Bryant Evolution system without a…read moresingle hitch. Andy Wheele and Tom (the service tech) are without peer in comparison to their local competition (in my opinion). They took the time to answer all of my questions, quoted me a very competitive price, and installed the entire system very quickly (3 days after arriving at a suitable proposal). I will absolutely do business with them again.

Last summer, we contracted Crown Wheele Mechanical to install a pad and service our Generac. In…read moreaddition they performed maintenance on the AC unit. They did a good job, so we decided to us them for the HVAC yearly checks in 2023. On 11/30/23 a tech performed the yearly maintenance on the furnace. In addition, he told us we needed a new water expansion tank, drain and refill, and pressure and temperature relief valve. I approved the work, but feel the charge of $588.49 was too high. I should have received a second opinion with a competitor. During the 11/30 visit, the tech said that our Water Softener System was configured incorrectly, the tech moved a valve to show me the valve was not necessary where it was at. We did not authorize him to look at the water softener nor perform any maintenance on it. I said I did not want him to do this work he recommended and I would contact the water softener co. After he left, the Water Softener stop working. As a result, I had to pay a $90.00 service charge for a call. The Water Softener Co. said that the Tech from CWM, (I have pictures) put the valve in a by -pass mode so all water going through our house was not being filtered. Again, he had no business working on the system. I called the owner of CWM on 1/10 to lodge a complaint. He said that the Tech should not have worked on the Water Softener, but he would get back to me on why the tech did so. Not hearing from the owner, I called back on 1/16 and talked with the owner's wife. She, said they don't do that type of work and the owner would get back to me. To date, we have not heard back from CWM. Lessons Learned: 1. Make sure CWM performs only work that you contracted them to do. Don't get talked into additional work on systems they are not qualified to perform. 2. Always consider a second opinion when getting a quote from CWM. 3. Companies are judged by Customer Service, in our experience, we received horrible customer service and feel disrespected. We wrote the review not to seek any money from CWM, but to make others aware of what our experience with CWM was.

Best work EVER! HONEST knows everything there is about HVAC ! Porter county business We can't say…read moreenough about this company. Give him a call OUR HVAC GUY FOR LIFE!!! Wish We could give him 100 stars***********

From the owner: Here at Expert Air HVAC, we're proud to serve as northwest Indiana's heating and cooling…read morespecialists. With decades of industry experience under their belts, our skilled technicians are happy to lend you their expertise and unrivaled repair services. From installing a new Bryant air conditioning unit to taking care of preventative maintenance and repairs, there's no HVAC issue we can't handle. Plus, we'll always go above and beyond to ensure your comfort, well-being, and overall satisfaction. So let the heating and cooling experts get to work, and leave your HVAC issues in the past.

Had new havoc installed by them. No problem…read morehad maintenance visit. VERY through inspection and explanation of what was needed and possible improvements to system. (we have allergies ) very professional. John was our tech. Ask for him

We picked this company because of the people working for them. The rep was knowledgeable and…read morefriendly. He took his time to explain everything and made sure we knew what all was entailed with this service. The installers were the same. When a question was asked they stopped and answered it. We felt confident in Aire Serv. After the install the the guys made sure we knew all about our product. We purchased the Amana furnace and ac unit. Fantastic product and service! Very happy!

Had my furnace checked couple of days ago and looked at by J & J heating and air conditioning. I…read morewas very surprise how proficient and professional the serviceman by the name of Jared Reynolds was. All I have to say he knew what he was doing and worked very hard. Also he was very nice and cheerful. I like that. If you need your furnace checked call on Jared Reynolds at J & J heating and ask by name.

This week weve been going through a heatwave and of course our AC stopped working. I Called J & J…read moreheating and air conditioning and they came to our house AFTER business hours and fixed the problem. Jerod was the specialist who did the job and he was fantastic! We highly recommend this business.

Good service and quick response. We are subscribers to…read moretheir maintenance program and believe me when I say that it pays dividends. The Tech who came out saw an issue with our condenser and was prepared to give us a quote until he learned that we were in their maintenance program. That was a game changer! He left with our system in good shape and we weren't out of any extra cash that day!

They were called to replace my son's water heater at night. They said they were coming out and…read morewaited hours. Until they called hours later to tell them they would not come out. The next day they came out and told my son's wife they did not have a 40 gallon tank and had to go back and pick one up. When they came back, they installed a 50 gallon tank with a power vent. They never told anyone what the cost was or what they were installing. My son's wife left her son because she had to leave. There was no mention of the cost. She left the credit card to pay the bill (big mistake.). He charged the credit card and left. Oh they were charged $4200. Do not do business with this company.