Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

My air conditioner stopped working last night, so I called Rich this morning to setup and…read moreappointment with him at my home. He and his partner were out at my place within 2 hours and fixed my AC unit in another hour. They are extraordinarily knowledgeable, they answered all of my stupid questions, and Rich even gave me a few tips on how to maintain my furnace in the fall. Giving Affordable Heating & Cooling anything less than 5 stars would be dishonest, and I would actually give them more stars if Yelp allowed it. Thanks for all your help guys!

Ted was so efficient and his prices are fair. He solved the problem with my oven and went above and…read morebeyond. I'll be calling again for other things that I need done in the house. Thanks, Ted!

From the owner: We can fix your heating cooling and appliance problems! We fix refrigerators stoves washers dryers…read morefurnaces air conditioners and more. With over 30 years of experience Ted is the one to call! When you think it's dead call Ted!

Our heat went out on Saturday night 1/24/26 so we woke up to a pretty chilly house on Sunday. I…read morecalled several contractors as I new how cold it was and people would need help. NWI H&A got to us in less than 3 hours and the tech was awesome and had the furnace up an running in about 15 to 20 minutes. They only charged us $119 for a service call on Sunday which I thought was very reasonable as only one other company was even close to that price. The tech explained what the problem was and gave us advice on how to keep our furnace running well. I am a very satisfied customer.

I had NWI heat&air install my new air &furnace 2 years ago. In that time they came back to recharge…read moreair system twice. Turned on air on 6/16/24 no cold air again. Tried 4 times to reach co. to come out,never called back. Sent text that he dissolved his co. on 6/17/24 and could no longer come out or honor our prepaid spring checkup. I called our former service co. Area Sheetmetal and was told because of shoddy work on coolant line he now needs to cut and replace by leak. Total so far is $1000. Thanks to the owner of this company and his unqualified employees. Run away from this co. If he really has lied to us and is still doing business. Beware of any variant of this business name and owner John or Mike Lopez

Maglish installation of new electrical panel and wiring to outdoor generator was very good!…read moreGenerator of not running per schedule (day/time) on display was due to the switch not being put on 'auto.' I caught that problem. Just a mistake. Generator not running weekly test on the next week: company sent employee out the next day (Sat) to check safety on ele. panel and generator. All good safety-wise wise but couldn't fix the trouble on display as not a tech. No tech available.

Maglish use to be a great company, unfortunately it no longer is. They are owned by a huge company…read morethat does not care about its customers. You will he very disappointed if you use them.

Lost heating the evening before predicted cold snap ... temperatures of ZERO…read more Called Area Sheet Metal. Austin was able to diagnose issue over the phone and was there the next morning to restore heat... THANK YOU Area Sheet Metal and Austin!

my blower on my furnace was making noise the guy that came out took out a piece of paper that…read moresomehow got stuck in there. I paid for the service call I called a few others they said I needed a new furnace. 5 star

I don't know who the tweaker living in the house on the right is (says he's the owner of this…read morebusiness) but he threatened my family with a bat! My family and I pulled into his parking lot so I could walk my son across the street because he was in the baseball parade for portage. My wife was gonna hope in the driver side and drive down to the other end where my daughters team will be. this guy comes out the house scream we can't park here. I said we aren't and tried to explain what was actually happening he's telling me (in front of my son) to get the F out of here. Again I'm trying to de-escalate. his dog run as starts harassing my 2 year old in the car cause the door is still wide open from my son climbing out finally after my wife gets in the driver side I'm trying to get my son across the busy street to get him away and to his group. once I knew he was ok and in good hands I return to see this guy threating my wife with a baseball bat. the coaches had to stop me from going across the street after him. my wife pulled off safely and the cops were called. filed a report and got witness testimonies. If this is how this business handles a simple miscommunication I wouldn't want them anywhere near my property.

We had a problem with our old furnace on a Sunday ! The fan…read morewas working but there was no heat. We called the answering service and they called a technician, Jeff Bridges, he called us and let us know when he would arrive. He was able to fix the problem. Again, Jeff was very professional and courteous. He explained what he was doing and why. He did a great job! Thanks Lovings!

Had our furnace and humidifier cleaned excellent job thank you…read more The technician was very informative. Gave us excellent tips on upkeep also info regarding the humidifier.

This company is a rip off they were so bad they had many bad reviews and complaints finally they…read moregot what they deserved the BBB revoked their business license

I got Joe's number from someone who has hired him before, when I called to ask if he could help…read morewith the fact my heat was running but my house was getting cooler. He had the office call me 2 minutes later and had a tech to my house within the hour. The tech Jeff was so thorough and educated me along the way. He did a phenomenal job and the price was worth every penny. Highly recommend these guys.

STI Heating & Air Conditioning saved me so much money! I had another HVAC company looked at my…read morecentral air unit because it was blowing lukewarm air. The other company told me I needed a new compressor for $1699 and they took only cash. After a repairman ran off with $453 of my aunt's cash, I decided I did not feel comfortable giving the HVAC repairman $2000 (with labor) in cash. So, I told him I would seek a second opinion. I called STI Heating & Cooling who were booked for the week so I made an appointment for the following week. Ted arrived on time and was very professional. He took a look at my unit (which is 42 years old) and told me I needed a Hard Start Capacitor for $173. He also checked the amount of Freon (R22) told me I might need a little. He installed the capacitor and added a little Freon and my unit start blowing extremely cold air. Ted's work was great! He told me his father had an old unit like mines and he keeps him father's unit working. I told Ted the other repairman thought I needed a new compressor and Ted suggested maybe the other repairman was not familiar with older units like mine. I am SO glad I called STI Heating & Cooling! I told Ted they are now my go-to company for ALL my HVAC activities. I would highly recommend this company - they proved to be a huge money saver for me.

The service was amazing! Customer service was very helpful and the technician provided excellent…read moreservice. And they were reasonably priced! I would definitely recommend STI Heating & Air Conditioning to anyone looking for repair and/or great service. Will definitely contact them again for future repairs and checks. :)