Timely and knowledgeable technician came to my home, and identified a critical problem in my…read moresystem. Would certainly recommend, but make sure you ask for no techs in training, and double check the solution is to your standards. * The loss of star (1) is because I was charged for (2) techs, because someone in training was along. The trainee did little more than incorrectly place, and then over-tighten my fan blade, which the senior tech wound up coming back to remove. *Loss of star (2) is due to the initial "repair" strategy, being to bypass the high & low safety systems of the unit. It would have operated, but it would have done so until catastrophic failure due to the bypass.

My air conditioner stopped working last night, so I called Rich this morning to setup and…read moreappointment with him at my home. He and his partner were out at my place within 2 hours and fixed my AC unit in another hour. They are extraordinarily knowledgeable, they answered all of my stupid questions, and Rich even gave me a few tips on how to maintain my furnace in the fall. Giving Affordable Heating & Cooling anything less than 5 stars would be dishonest, and I would actually give them more stars if Yelp allowed it. Thanks for all your help guys!

Kris was able to resurrect my 30 year old AC unit. Rather than trying to upsell a new unit, he…read moreoffered a reasonable solution. He then went the extra mile to get all the parts needed and installing them on a VERY hot day.

From the owner: HVAC Contractor servicing Northwest Indiana. Specializing in residential and light commercial HVAC,…read moreresidential electrical, and whole-home standby generators. We believe in thorough evaluations, honest recommendations, professional service and installations, and a superior customer experience. Call for a free estimate!

14 year old furnace went out 2 days before a day with a high of 12. They came out, assessed, told…read moreus our options and installed a new furnace all within 36 hours. Very very pleased, we all hate when we have to make these purchases but at least Kent was incredibly efficient in the entire process.

10 out of 10 recommend Kent, especially for new construction! Amazing office staff, easy bid…read moreprocess, fair negotiation, and the install team was so respectful! They left no trace and alway cleaned up their materials! Alex B and Zack were the two installer we had and they are the dream team! Holly M (Director of Customer Engagment) caught wind that I was going to build and reached out to ask if Kent could provide a HVAC bid, and I'm so glad she did! She put me in contact with Bob and he made the bid process so easy. I had a finalized/signed bid in less than a week and we were able to negotiate a few other items that we wanted! I reached out to Bob via telephone with questions and he was prompt with his response. I found out later that he was actually on vacation when he responded! Holly also hand delivered information packets about the equipment we would be getting installed. The customer service is top-notch! Kent was my favorite company to work with during the new build. I was able to be on site while all the trades were there at the same time, and the Kent team was always the first to greet me when I arrived! We got the runaround from the other trades about when they would start on our home, but as soon as we gave Kent the green light, they showed up and started exactly when they said they would. This was the first time my contractor worked with Kent and he was so impressed. I was unable to be at the initial walk-through, so Holly and Alex made a special trip back out to the house to FaceTime me and make sure I was informed of the plan! They walked through every room, gave me their feedback/suggestions, and answered all my questions. I was confident that I was in good hands! The walk-through was on a Friday where they laid everything out then Alex made the ductwork on Monday and they were off to the races on Tuesday. I can't thank the install team enough, they were working in below freezing temperatures to get the job done! Kent really is a well oiled machine! The new owners, Stacy and Glenn know exactly what they're doing! New construction is full of twist and turns but I want to give a huge thank you to Holly, Bob, Alex, Zack, and Stacy for making this experience the easiest and most smooth part of the construction process!

We had a furnace issue and our home warranty sent JL Mechanical LLC to help. From scheduling to the…read morecompleted repair, everyone we worked with was friendly, professional, and reliable. Amber was wonderful with communication and scheduling, Christopher was knowledgeable and explained the issue clearly, and Robert did a great job completing the repair. We were especially impressed that the entire process was handled in just three days, and everyone arrived on time or even early! They made a stressful situation feel easy and hassle-free. Huge thanks to Amber, Christopher, and Robert for the great service. We would definitely recommend JL Mechanical LLC!

Josh & John did a great job getting our complete HVAC system changed out In a day. They were always…read morehappy to answer any questions we had, and we feel like we got a great deal on our whole house system. Amber and Jennifer were great to work with getting everything ordered and scheduled quickly. As a veteran myself, it's always great to be able to do business with a veteran owned company.

Last summer, we contracted Crown Wheele Mechanical to install a pad and service our Generac. In…read moreaddition they performed maintenance on the AC unit. They did a good job, so we decided to us them for the HVAC yearly checks in 2023. On 11/30/23 a tech performed the yearly maintenance on the furnace. In addition, he told us we needed a new water expansion tank, drain and refill, and pressure and temperature relief valve. I approved the work, but feel the charge of $588.49 was too high. I should have received a second opinion with a competitor. During the 11/30 visit, the tech said that our Water Softener System was configured incorrectly, the tech moved a valve to show me the valve was not necessary where it was at. We did not authorize him to look at the water softener nor perform any maintenance on it. I said I did not want him to do this work he recommended and I would contact the water softener co. After he left, the Water Softener stop working. As a result, I had to pay a $90.00 service charge for a call. The Water Softener Co. said that the Tech from CWM, (I have pictures) put the valve in a by -pass mode so all water going through our house was not being filtered. Again, he had no business working on the system. I called the owner of CWM on 1/10 to lodge a complaint. He said that the Tech should not have worked on the Water Softener, but he would get back to me on why the tech did so. Not hearing from the owner, I called back on 1/16 and talked with the owner's wife. She, said they don't do that type of work and the owner would get back to me. To date, we have not heard back from CWM. Lessons Learned: 1. Make sure CWM performs only work that you contracted them to do. Don't get talked into additional work on systems they are not qualified to perform. 2. Always consider a second opinion when getting a quote from CWM. 3. Companies are judged by Customer Service, in our experience, we received horrible customer service and feel disrespected. We wrote the review not to seek any money from CWM, but to make others aware of what our experience with CWM was.

Look at our pictures of the damage Crown Wheele did to our hone. They incorrectly installed a…read moregeothermal unit in our lower level that flooded and destroyed our home. The upstairs unit they installed locked up and is unfixable after only a few months. Crown Wheele took no responsibility and just sent us their insurance company number! We are not into bashing anybody.. but this gross negligence. We paid over $50,000 to this company only to have our pipes freeze and burst on Christmas Day. They are not a "family" company. Andy and Barbara are crooks and just awful human beings. They could care less how a family with 3 children had no heat during the polar vortex. They took our money , Andy Wheele admitted after the damage that he was probably too "junior" to have taken on our home hvac project. I would not take the time to post a review if it wasn't so deplorable and despicable. Just look at our pictures. We have had Earl's Heating replace both units that were brand new. The units were installed incorrectly and dangerously. The dangling wires on the house should have been contained in pvc and the wires from the unit should have been buried. The one line is 220 voltage and could have electrocuted my children or animals

I have a newer a/c unit that was installed by aire serve in 2018 that has a 10 year warranty. I had…read morea capacitor go bad 2 years ago and aire serve came and replace it under warranty with no questions and they never said anything about maintenance than since i do my own.This morning I woke up and noticed my a/c was not working again. So I called aire serve and had a technician come out and he told me my capacitor was bad again. But this time he said it won't be warranty due to "lack of maintenance". i told him i am a tradesman myself so i do my own maintenance and asked why would that void the warranty. He stated because it was dirty behind the back panel. Ok but the other 3 panels in his pictures look clean. So since 1 side of the a/c unit is dirty the warranty is voided? Than he told me he can warranty it only if I buy there cleaning service for $272 buy if I didnt want the cleaning it would be $315 to fix the capacitor.That is absolutely ridiculous and is extortion at its finest. You mean if I dont buy your cleaning service you will not warranty it but if I buy your cleaning service its under warranty. so its technically under warranty than right? They said no and to pretty much give me no option. I tryed to contact someone but the lady that answers the phone knew nothing and was no real help once theres a problem. I asked to speak to a manager/boss and no one knew where he was or when he will be back. I asked for a call back and never recieved one. I gave them time for them to call and try to make this right but insted i was ignored. Once you have a problem seems like they dont want to resolve it.Sad to see this company has gone downhill and pray on people without a/c knowing you will but whatever they tell you. I recommend using a different company

We picked this company because of the people working for them. The rep was knowledgeable and…read morefriendly. He took his time to explain everything and made sure we knew what all was entailed with this service. The installers were the same. When a question was asked they stopped and answered it. We felt confident in Aire Serv. After the install the the guys made sure we knew all about our product. We purchased the Amana furnace and ac unit. Fantastic product and service! Very happy!

Had my furnace checked couple of days ago and looked at by J & J heating and air conditioning. I…read morewas very surprise how proficient and professional the serviceman by the name of Jared Reynolds was. All I have to say he knew what he was doing and worked very hard. Also he was very nice and cheerful. I like that. If you need your furnace checked call on Jared Reynolds at J & J heating and ask by name.

This week weve been going through a heatwave and of course our AC stopped working. I Called J & J…read moreheating and air conditioning and they came to our house AFTER business hours and fixed the problem. Jerod was the specialist who did the job and he was fantastic! We highly recommend this business.

Good service and quick response. We are subscribers to…read moretheir maintenance program and believe me when I say that it pays dividends. The Tech who came out saw an issue with our condenser and was prepared to give us a quote until he learned that we were in their maintenance program. That was a game changer! He left with our system in good shape and we weren't out of any extra cash that day!

Go to Yelp for the real, un-monitor reviews. BEWARE. They…read morehave good reviews, but here is a breakdown of the one star. Would be negative one if possible. EDIT - They left trash behind. The bucket with all their unnecessary rebuild junk left next to the toilet. For those who have frustrations dealing with AI and auto-booking... they have an annoying robot who books appointments who cannot differentiate members from non-members. Took two phone calls and 6 minutes to connect to an actual human.The things meant to help are harming us. Pay people, not machines. Regarding machines, the plumber took a quick look and confirmed it was the fill value not doing the job. Something I told my mom I could fix easily with a part from ACE. He quoted $368 for a rebuild, which didn't need to be done. I replaced the flapper and chain about a 6 months prior. Not only is this an easy DYI fix with a $20 part, but he tossed the 6 month old flapper and chain. He tossed the work I just did. THIS DID NOT NEED TO BE DONE and it's insane to charge that much. It already costs members $69 to come out, and $368 is with the member discount. I am not the home owner, so I have no say so in approving the work. I have builder friends and my neighbor (HOA) agreed the price is insane. $437 to fix a $20 problem. This is 2026 and my mom is on a very limited fixed income. I spoke to Ben the manager, asked for a breakdown. If the up-charge was the parts or labor. He said there is no break down and that's what it costs. I could not have been more angry with these people. If you know nothing about plumbing, than learn. Because it ridiculous to be charged that much for something so easy to fix.