we had them put a new furance in 4 years ago and have their service plan so they come once a year to check it out they have new owner now and he having the service tech lire and commit fraud saying the furance isn't running right due to the duct work funny it has run just like it is now from day one .i hope the techs know they could be party to a crimmal act read more

We have used Popa Heating & Cooling for 14 years and have been extremely satisfied. Recently our furnace was damaged by the storms and they had to replace it with a new unit. They are extremely efficient, wonderful to deal with and knowledgeable in every aspect of their work. The owner, Pat, is a woman of integrity and conscientiousness, eager to please the clients. After the installation of the furnace was completed, she came out to our home to inspect the finished product and make sure that everything was functioning properly. My wife and I recommend this company without reservation or restraint as they are always a pleasure to deal with on every level. Cynthia & Raphael O. read more

Excellent service, friendly and informative. Their employees take the time to explain their process when working in our home. We've been very happy with Popa and would highly recommend! read more

The service from start to finish was great. Karen in the office was very accommodating and the technician Jesse was very knowledgeable. Our steam humidifier system was down and needed service. Jesse diagnosed the problem and ordered replacement parts. Within a couple of days he was back and the system was up and running. The house is warm and the humidity is comfortable. Highly recommend Popa. read more

I give this company 5 stars! Called on Sunday they returned the call saying someone would call between 7-8 Monday morning. They did! Sunday the 24th was hot, Monday 8/25 was the hottest day this summer with heat index above 100 degrees. They came through, found parts for my unusual a/c unit. Needless to say they fixed the a/c on the hottest day of the year so far. They kept in communication with me throughout the day while I was at work and Dan the technician was a pleasure to work with. They definitely have my business! Knowledgable, helpful, above and beyond what was expected! Thank you Popa and Dan especially for the great service! Would recommend to anyone! read more

Popa Heating & Cooling - Heating & Air Conditioning/HVAC Near Me - Highland, Indiana

I would not recommend this place as they are more interested in making more money from you than they are at helping you. I have been having issue with my furnace for the past few weeks and every time they come out to take a look they inspect it and make it run temporarily until it breaks again. They suggested that it may be control board and quoted me around $400. However, when I decided to go ahead and change the board, they stated that the quote I was originally given was for the the wrong board and gave me a new quote which was closer to $700. So they suggestion maybe it was time to get a new furnace as they estimated that my furnace was about 14 years and would just be a money pit. I took their advice under advisement and got a quote for $3600 of which one of the techs also suggested maybe I should get a new AC and got a full quote for around $8,000. The issue comes in when I decided to replace the furnace as POPA suggested, i shopped around for more quotes to make an educated expense. Finally I get an HONEST tech to come out and quote me for a new furnace at another place . However, instead of selling me a new furnace they inspected the one I have already and immediately determined that the safety switch by the bottom box was loose and the signal from the thermostat was not making its way to the furnace which the tech fixed by tightening the screws to the bottom box and installing a new thermostat. FINALLY! Just like that my furnace is working they way is as supposed to and it didn't cost me and arm and a leg thanks to an HONEST tech who did the work in 1 hour as opposed to POPA who after multiple visits, just wanted to take as much of my money as possible. SAVE YOUR MONEY AND FIND ANOTHER PLACE WITH INTEGRITY. read more

I normally hate having to have any type of service technician come out to my home, cause you never really know if they are honest ect. I emailed the company and they were very quick to respond. Had a tech named Fabian come out the very same day to fix my furnace. He was super nice and efficient. Even said because it was cold out he'd swing by when it was warmer to check my a/c unit. I'd highly recommend. Update: so sadly I never heard from them again. Still a good job when was here but never came to check the a/c. read more

Highly satisfied with every aspect of Popa. We had several companies come out for an estimate to replace our air conditioner. Popa did the most thorough estimate, and actually recommended a SMALLER unit than we had to increase efficiency. Their price was the most competitive, by far. Scheduling installation was a breeze, and the installers were prompt (arrived exactly at the time given), personable, and respectful; they used shoe covers when entering the house every time. After the installation, they helped set up our new smart thermostat as well. From beginning to end we were extremely pleased with Popa and would recommend to anyone with heating or cooling needs. read more

The Popa Heating team consisting of Oscar, Matt and Josh recently installed a new furnace in our home. The team went to great lengths to ensure that the floor was covered to protect it from ice and snow. All during the course of the installation the team kept us updated on their progress. They left the work area clean and tidy. The new furnace works perfectly and keeps our home much warmer. Our thanks to the Popa team for their help. I wouldn't hesitate to recommend Popa HVAC for your home's heating and cooling needs! read more

Popa is awesome! I called on Tuesday night and they returned my call first thing Wednesday morning and had a repairman there by 8:30. Very fast and efficient and incredibly reasonably priced. I would recommend to everyone and will always use them going forward. read more

He came , he diagnosed and he fixed. What more can be said. In fact, he came early and did more than he was suppose to do. I was scheduled to have maintenance on Monday, June 8. So he killed two birds with one stone. Replaced thermostat (that was why the air would not come on) and since he was scheduled for this coming Monday, he asked if he could do it today. As always, very happy. Thank you Popa. read more

Called this morning. Said someone would be here 1:15pm. Guess what?? Shawn was here before 1 pm. he went over everything with Christopher and fixed issue with a/c. Very professional. issue solved. we were quoted fee upfront on what it costs to show up. And then would quote after seeing what issue was. Satisfied. rates are comp to everyone else. We were ok on fee. Its fixed...cold air again!! read more

Their sales person was great, very honest and wasn't trying to sell us more then what we needed. They did a great job on the install and had quality service and equipment read more

Outstanding customer service, totally painless experience! I highly recommend Popa for your HVAC needs.

It was so great to find an honest company that had amazing people working for them. Shane was incredibly knowledgeable about our tankless hot water heater and very thorough. Denel from the office had unbelievable customer service and kept in touch as often through the whole process. I would recommend this company to anyone and will use them myself in the future. read more

We called this company for an estimate on a new furnace as ours was probably getting close to 20 years old. The salesperson, Pat (?) came out and told us how she needed to measure our windows to better price the proper furnace for our home. This went on for a good half of an hour and honestly to us looked kind of pointless. When we questioned about this and were given the explanation we both thought the salesperson was kind of rude and talking down to us. When we did receive the quote it was almost $1200 higher than another local company. The salesperson called a few days later to follow up and we told her that we went with another company due to a lower price. She acted kinda PO'd when I would not tell her the name of the other company. Gee sorry that is my business who I use. That is why people shop around to get the best deal and/or services for their money. It just wasn't with this company. read more