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    Hilltop Quality Motorz

    5.0 (2 reviews)
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    6 months ago

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    1 year ago

    Just bought my first car. Amir really helped out with the whole deal. I'm very happy with my venza and my family loves it

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    Hanlees Hilltop Toyota

    Hanlees Hilltop Toyota

    (957 reviews)

    I had a great experience at Toyota Hanlees Hilltop, especially working with Liew. He went above and…read morebeyond to help get my truck fixed despite all the challenges with insurance. The process wasn't easy, but Liew stayed committed and never gave up on me. He kept pushing, communicating, and making sure everything moved forward until the job was done. I truly appreciate his dedication, patience, and support throughout the entire situation. Thanks to him, my truck is finally fixed, and I couldn't be more grateful. Highly recommend working with Liew if you want someone who genuinely cares and gets things done !

    From nightmare to my hero!!!…read more I recently had a car buying experience at Hanlees Hilltop Hyundai that started stressful and a feeling of being taken advantage of by misleading tactics and hidden contract costs. As a single parent and a caregiver for my elderly parents and my son with special needs, I was at their mercy to take care of me since I didn't have the time to take care of anything else. Well needless to say I was duped! I was so ready to walk away from the Hanlees group entirely. Everything changed when I got a call from Jim Totah, the Director of Sales Operations. Although the issue began at the Hyundai store, Jim is located at Hanlees Toyota, and the difference in management and atmosphere was night and day. From his very first message, I could hear a level of sincerity and kindness that reminded me of an uncle or a grandfather(someone who cared about me). He didn't treat me like a "sale" he treated me like a neighbor. He understood my hesitation to return to the Hyundai location and graciously met me at the Toyota dealership instead to ensure I felt safe and comfortable. Jim is a true hero who restored my faith by personally sitting down with me to go through every single line of my contract. He took the time to listen to what I needed. He said he wanted me "to be happy" with my purchase! He corrected several significant financial discrepancies that had been added to my initial agreement at the other location. Once we reached an agreement, he introduced me to Felipe Cortez, the Sales Manager at Toyota, to finalize the paperwork. Jim was right to have total confidence in him. Felipe is a complete stand up guy and, like Jim and myself, he too grew up in San Francisco. I felt 100% respected working with both of them. They ensured my 2026 Santa Fe included the full 10-year/100,000-mile warranty and the 3-year maintenance I was originally promised, all while bringing the total cost down to a fair and sustainable level for my family's budget. Jim Totah is a man of his word and a true advocate for the community, and I am so grateful he and the Toyota team gave my first car purchase a second chance at such a positive outcome! I will absolutely be recommending all of my family and friends to visit the Hanlees Toyota Hilltop location for future fair, honest, and transparent purchases.

    Hilltop Quality Motorz - usedcardealers - Updated May 2026

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