I don't even know where to start…read more I've rented 5 different commercial spaces in my life, and nothing even came close to the horrid experience I had with RPM. First of all, the building I was in (219 Westchester Ave, Port Chester NY) was severely neglected. Things would break every other week, the elevator was a deathtrap, the heat only worked when it felt like it, the intercom was barely functional, and the list goes on & on. One time one of my neighbors' clients got trapped in the elevator for 30 minutes. She was screaming & panicking & everything. Super crazy situation. The company knew these things and dragged their feet as much as possible with solutions, which was very aggravating. Secondly when I moved into the space, much like the building itself, the space was in terrible condition. The walls had chipped paint everywhere, there were stains on the ceiling tiles & many more things were wrong with it. I reached out to the landlord about redoing these things and asked if he'd cover it (mainly the painting). His response was he'd give me a $500 concession to do the work, which for an 900 sqft space is very, very low. I denied and asked for more, in which he said "Instead of a concession you can just paint it now and then leave it that way when you leave, so that saves you from painting again." I agreed to this, painted the walls and later replaced the ceiling tiles (my tiles were a modern, sleek looking black ones). When the lease expired, he attempted to charge me to replace my tiles with white ones again, taking the money from my security deposit. I refused this, stating that I had permission to do the swap and there was no damage to the panels, it was just his personal preference. In response, RPM came up with an absolutely insane list of deductions for the space, somehow magically totaling $4,000, the entirety of my security deposit. Photos are attached showing this exchange. The funniest part is they charged me $2,806 for repainting, but would only offer me a $500 concession to do the work myself. That in my opinion speaks volumes on the ethics of RPM. Maybe even funnier than that is they still have the photos from my paint job and ceiling listed in their official renting photos on loopnet, despite ALL THIS MONEY they spent refurbishing the space. My advice: if you see anything represented by RPM Westchester, run for the hills. Also if you're already doing business with them, document everything. EVERYTHING. Paperwork & photos are necessary against a company like this. Lastly, if you find yourself in a similar situation as me, there are steps you can take to fight back. Do your research. There are several organizations that assist tenants in fighting back against companies like this. Some of these organizations include: - Westchester Courts where you can file claims (different monetary values need to be filed in different courts, do your research) - The NYS Attorney General's office (you can file complaints on their website) - The town / city building department (in my case, the Port Chester Code Enforcement Department) - The Westchester Consumer Protection Department - The Better Business Bureau - The Real Estate Licensing Board (NYS Dept. of State Division of Licensing) - U.S. Department of Housing and Urban Development (HUD, file under the Fair Housing Act if this applies to you) - Everything listed above, along with leaving reviews on platforms like google, yelp, zillow, apartments.com and anywhere else applicable. Do not do business with Real Property Management Westchester, or any company that behaves in this way. I filed my city court case against them a few days ago. I will update this review with the results. Last last thing, I left this same review on google, to which the owner replied threatening to charge with legal fees if I pursue this case against them. This is an intimidation tactic, as neither side is responsible for compensating legal fees in small claims. It's just another example of how this company attempted to retaliate against me and bully me into silence.

This company deserves less than zero stars. They rented my family a severely neglected, uncared…read morefor house , and expect us to live in a construction zone and a nonstop state of repairs, while paying exorbitant rent. Frank Norwood has proven himself to be: 1) Dishonest: Prior to move in, Frank emailed me confirming that all windows and doors were in proper working order. (This was required in order to sign the lease). On my date of move-in, the front door lock did not work. In fact, it wasn't even installed properly, delaying our move-in by 3 days and causing us to have to stay at an AirBnB. 2) Unprofessional: It takes Frank DAYS to respond to respond to repair requests--there's always an excuse, and this applies any repairs--major or minor. 3) Irresponsible: Franks accepts ZERO responsibility/accountability for allowing health and safety hazards to go unresolved. 4) Lazy: There have been many issues with this home that if Frank would have taken the time, he would have found them and (hopefully) addressed them before renting the home and allowing a family to move in. Example: Frank didn't bother to note that this home has a septic tank (DUH- if there are no sewers on the road, then there's septic!). The septic backed up because it hadn't been pumped in 10-15 years, which led to a massive repair/construction. A little effort would have gone a long way. Frank consistently schedules appointments with vendors that either do not show up or show up very late; I've had to take personal time from work and rearrange my work and family schedules because the "property manager" has no regard for our time or convenience. RPM Westchester has breached the covenant of quiet enjoyment five times in the six months I have been here. They have zero regard for the noise going on for days at a time and how it disrupts our working and going to school from home arrangements. There are still a handful of repairs that have not been addressed since moving in; I have literally been forced, via non-action on the part of RPM Westchester, to hire contractors to address these issues. I signed a there year lease because I planned on staying here that long, but RPM Westchester has made that impossible. Upon receiving notification that I would be making repairs and deducting costs from the rent, I've received a barrage of emails from Frank that easily amount to harassment. I've made a formal complaint with the Board of Realtors and am looking at the reality of filing for constructive eviction and taking court action Doing Business with RPM Westchester (and especially Frank Norwood) has been nothing but I nightmare, and I recommend that anyone reading this take their housing needs anywhere else. I'd like to take a moment to share that Veronica is perfectly lovely and I believe she is the absolute best part of RPM Westchester :)

I just wanted to say that we have been receiving great service since Riverstone took over the…read moremanagement of our building in Stamford. In particular, I want to single out the maintenance staff, including Walter and his assistant, Jose Jimenez. They are attentive to our needs and they're quick to respond when things need fixing. Keep up the good work, Riverstone!

A building with so much potential, I really hope they get it right!!!…read more Well the front lobby looks nice enough, and the on-site cafeteria is very good, the building is lacking in some of the other amenities. Their elevators instill soooooo much confidence, especially when the floors Creak when more than two people step on them. The shuttle service directly to Metro- North's White Plains station is a great idea, but I've never been able to use it as it doesn't make any meaningful connections for anyone who works other then a nine-to-five schedule in the building. All of the lobby is open, meaning I can get inside, the cafeteria doesn't open early enough or stay open late enough for those of us who work expanded shifts. And although the building has a rather nice-looking entrance and exit on Hale Ave - you can't use it - the guards don't even answer the buzzer when I press it! I love the location, it just needs little impoundment. Like maybe a suggestion box or email address for those of us who work in the building or regular visitors and customers!

I rent a parking location in Yonkers, NY and someone stole all 4 wheel and rim. There is a camera…read morein the drive up area and the super can't give me access to the camera until the property manager approves. It has been a week and I left multiple voicemails and no one has gotten back to me. So they are pretty much letting the thieves get away with over $3200+ worth of stolen items.

Have been a tenant at a property of Sterling Property Solutions for 2 years. I could not be more…read morehappy with the level Of service they provide. First, maintaining a clean building inside and out is a priority for them. They use a professional cleaning service that cleans the building throughout the week. Sterling Property Solutions is always available to me for or any necessary repairs or concerns. Even on the evenings and weekends they provide immediate services based on my needs. I am able to access them easily via phone, text or email. Additionally, since the onset of Covid they immediately responded in Every way to ensure the building was kept safe and secure based on all guidelines which has been greatly appreciated. As a tenant I could not be more satisfied with their level Of attention and care.

Just moved to NY from down south and wanted to say Deborah has made our move so easy…read more Everything was as advertised and she's been very quick on any questions we've had about moving in, the area, etc. Highly recommend

do not under any circumstances live here!!! during my time at 7 lake street, there have been mice,…read morefloods and the heat doesnt work. even worse, my apartment was burglarized and $4000 of jewelry was stolen. management tried to cover it up and never notified their tenants that there was a burglar in the building. the owner/manager, lisa, is a disgusting, unprofessional person who does not have her tenants best interests in mind, run as far away as you can from this place!!!!!!!!!!!!!!

I live in one of the condos they're managing and I must say that they are doing a great job. Our…read moremaintenance and other requests are looked into promptly and everything is convenient for us. Definitely highly recommended for both landlords and tenants. I hope landlords and building owners hire a property management company as effective as them.

From the owner: McGrath Management LLC specializes in property management, commercial management, residential…read moremanagement, property maintenance, real estate brokerage, municipal planning, new project development, financial reporting & consulting, and receivership services.

We lived in a building managed by Alang Property Management for one full year - luckily got out…read moreafter one. This management company is one to avoid at all costs. The building manager is a broker and will charge you a hefty broker's fee to get into the apartment. Then she will spend the year making your tenancy (in an expensive apartment, no less!) miserable. In one year of tenancy, we had our personal belongings left in the common area, threats that our apartment would be entered with or without our permission for pest extermination, and had our locks changed on us before our lease was up with our belongings still in the apartment (we had to have police come to straighten out the situation and let us into the apartment). And we were not the first tenants she had done this to. Our hot water was off for two full days with no explanation and we were forced to wait nearly 2 weeks at Christmas time for a replacement refrigerator when ours broke. Overall, every communication with this management company was miserable and completely unprofessional. This management company also has a history of not returning security deposits, without any justification. Bottom line - Alang Property Management is run by dishonest and unprofessional people with no regard for the law. The building owners are impossible to get in communication with, so the property manager has free reign to extort and harass tenants as much as she wants. AVOID this management company and any buildings they manage at all costs!

My experience has been a little better than the 1st review but still very uncomfortable. I am not…read moreat liberty to provide details but will update for better or worse once my tenancy is no longer managed by this company. If the broker could learn to communicate with her tenants without making unnecessary threats and have consideration in regards to basic living conditions, I think she could receive higher ratings. I think she means well and only wants to succeed but she really comes across as a person who is only doing what is legally necessary to manage her buildings. At the moment, I would not recommend that anyone deal with this management company. For some reason, I am hopeful that things will improve.