My car broke down as I was heading up the on-ramp of the 22 west freeway, I called my local shop…read moreand they were a bit busy to get a tow, so off to Yelp I went! I called and asked for a quote, was advised price, texted my exact location and where I needed to go, and bam, they were on scene within the promised 20 minutes. OF course, OC has the freeway service trucks to help but they can only tow you literally off the freeway, I was like, no thanks, they're already on the way no need to move it twice. Only thing is that I was in a lowered car and I did wish I had asked for a flatbed, but it's ok, it survived . Driver was nice and professional.

Car battery died. I contacted my insurance for roadside assistance, ETA 60-90mins to send someone!…read more It was 8:45pm, I just wanted to get home. Went one Yelp, first place, mind you in the city I was in, 2-hr wait! Then a city over, according to Yelp, I called AN Flatbed, Stuardo answered 15-20min ETA. Provided me price and payment options. Described his little truck. I waited to cancel my roadside request, just in case. Stuardo came in the time he indicated. He had to rush to another car, said he would provide me with the invoice later (so I can get reimbursement by my insurance). Within an hour or so he texted and emailed me the receipt!

Quick response and flexible timing. Needed flatbed service and all went as planned…read more Recommended

Best towing company I have used, ever!…read more Carlos was very -Responsive to our initial request. -Very good at communicating and updating with Estimated time, requirements, etc. -Very modest, professional, well spoken and genuinely caring. -Very meticulous in securing my vehicle. -Best value for the entire transaction. Hopefully I would not need an emergency tow again, but if I am unfortunately in need of one, Carillos towing is who I am calling, without any doubt.

Great experience! Alex was quick to help and Danny was a very professional, courteous driver. They…read morehave the right equipment (F650) for larger vehicles like my 4x4 Sprinter van. Fair pricing at $265 for 17 miles--I checked 4 other places and these guys were the best choice for the job.

Good morning, Everyone!…read more I would definitely avoid this Tow company at all cost. Bad customer service, and communication skills. There are several better tow companies out here- choose wisely Palms towing is the BEST!!! They offered me a $100 flat fee for being a Military Veteran! Great value, awesome service, and, communication skills!!

1/6/2026: Frank from Fullerton Hadley came over early this morning for my AAA request for a tow…read more The ETA was a reasonable 55 minutes but Frank came by within 35 min and gave me a friendly heads up call. We were happily surprised at the fast arrival. Frank was SUPER nice and professional. He handled our car with great care and he even made it to our mechanic shop destination before we did! Thank you Frank! You're awesome and we wish you a Happy New Year!

More time has passed and zero accountability, I won't forget until what yall did years ago is…read morefixed. Yall are responsible for literally my iPhone being destroyed and my car damage. To the people reading this. This is petty yes but places like these get away with it because the bosses take 0 accountability, is this who you really want touching your car? Imagine if they damage you vehicle, they won't even try to help. They'll throw you under the rug and hope you forget.

We had them tow our Motorhome The young man I believe his…read morename was Brian Was the most professional and such a kind young man He was able to keep us at ease under very stressful situation I would highly recommend their services

Robert Camacho helped me move my classic car from my old house to my new one. He was super friendly…read moreknowledgeable, fast and efficient as well as careful with my vehicle, there was a lot of traffic on the way there. He was still happy even after all the traffic he had to go through to get to my new place. He also dropped it of right where i needed it. I would highly recommend this business. They have great prices, quality people and fast. I will be using them again for my second car I have to move..

I had a recent encounter with Tow guys where I needed my car to be towed from residence to the…read moredealership. They were easy to communicate with, punctual and very easy to reach on the phone. We had an incidence where there was some damage to my car during towing and the team was very kind to help pay for repair costs. It is rare that you find a company that is this honest, professional and easy to work with.

Very good and quick communication throughout the towing process. Affordable. Very friendly and he…read moremade it a point to not scratch our driveway! That's going above and beyond!!

My husband's car was towed away for a parking violation, which was his fault, and he knew the risk…read moreof parking at the wrong spot. We called the number on the towing sign and were directed to the Fullerton location. The person on the phone also informed us about the operating hours, which I appreciated since my husband could not be patient enough and wanted to get the car immediately. The location is quite hard to locate, as we must enter a narrow path on the side of another building (5455). The office is at the end of that pathway with no parking, and we communicated with the lady through a metal gate. We provided the driver's license, credit card (4% fees), and key fob since the other documents were in the car. We read and signed the paper to release the vehicle. It took about 5 minutes for the whole process. Though it was not a pleasant experience, if your car is towed, you could bring another person to help handle the situation, as you would probably be stressed out and agitated. It would be good not to vent to the cashier lady -- as she was not the one who calls and tows your car. If you are not at fault, talk to the property managers or bring it to court.

There address is not in Fullerton, it's in Santa Ana. make sure you ask them where the car is…read morelocated and don't just drive to the Fullerton address posted. Also, they are not open 24 hours and if you don't get there by 5PM, they charge you a $140 gate fee or late charge. They don't tell you that over the phone. The first 2 guys I talked to were very rude and the guy at the window was nice. They only take credit cards or cash and charge you 4% extra if you use a credit card. Bring cash or your bank card and they have a ATM that only charges 1.8%. Or just get cash before hand. They are super shady though and just want to add more fees and make it difficult. They moved my car from one location to the other, of course I'm taking uber since my car was towed and had to spend another $19 going to the second location.

I had an excellent experience with I Tow U! From start to finish, they were prompt, reliable, and…read moreprofessional. I needed assistance and they arrived quickly, communicated clearly, and handled everything with care. The driver was friendly, knowledgeable, and made a stressful situation feel much easier. Their rates were fair, the service was efficient, and the quality of work was outstanding. It's rare to find a company that truly values customer service the way they do. I highly recommend I Tow U to anyone in need of towing or roadside help -- they definitely go above and beyond!

Miscommunication with pricing. If requesting a quote please confirm it over text with this company…read more Price was modified upon arrival.

Great towing services,very friendly and professional.Angel values the clients love this towing…read morecompany !!! Will be calling for tow services again!

I got a flat tire and needed towing, Munoz came within 30 minutes and they got me to a tire shop…read morequickly! Great, fast service!

Can't say enough! Great service! Great price! Stand up guy! I would recommend to anyone!read more

My car died last night and wouldn't take a jumpstart. I called him and he came out this morning to…read moretake my car to the shop. Very nice, friendly, and dependable. I will call him again whenever I need a tow, and you should too!