Cancel

    Open app

    Search

    Night Star Towing

    1.5 (222 reviews)

    Services - Night Star Towing

    Car towing

    Vehicle towing

    Night Star Towing Photos

    You might also consider

    Recommended Reviews - Night Star Towing

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Samantha L.

    Very unethical, shady company. They LITERALLY steal cars and make you pay outrageous fees to get them back. Two of my friends got their cars towed because they parked in the parking lot of O'Reilly in Buena Park. The sign they use to justify their theft is hidden in the corner, when it SHOULD be right in FRONT of the cars as they park. And it said "parking for O'Reilly customers only." How EXACTLY do the tow truck drivers validate who is and isn't a customer? Anyone can buy something from them, and decide to eat at a restaurant in the same plaza. It's more valid for the sign to say "no parking between 9pm-7am" or something like that. The fee for my friends to get back their car was $695. That's outrageous. They know people don't have any other choice if they wanna get their car back, so they charge so much. Literally holding the people hostage and the cars for ransom. The tow truck driver actually had a bandana covering his face. Now, I know that ain't for covid protection coz the job isn't high risk dealing with big crowds and such. They know they are criminals! Companies like this are organized crime. Note in my picture to the bottom left: they auction off cars. That's right, they'll steal your car and then sell it!

    Daniel G.

    Horrible predatory towing company towed my mothers vehicle and wanted over $500 to release it. No manager was even present or available to take accountability for the damage their company caused to the car. If I could give 0 stars I would.

    Called the number and they had someone sent out immediately. The driver was in and out in not time and very easy to work with. Removed an abandoned car from our property and saved us a major headache. Would recommend to anyone and we will definitely continue to use them.

    "Parked After Hours"
    Cassie P.

    They towed for parking "after hours.." , first of all pls tell me where it says the hours lol second of all , it's by a 24 hour donut shop? third , it was there for less than 30 minutes. the girl working there tonight should not be employed , rude ass attitude and not very nice at all. acts like a chihuahua after reading the managers / owners responses to these reviews i would love to see you post a response showing me the photos taken of my car before being towed. because my car was not like this when i parked it. (oh and pls post a pic of this specific spot ty)

    Where O'Reilly is located by Gangnam Station. You WILL get towed especially with a nice car.
    Sarah H.

    TL;DR They are known to damage, steal, and charge excessive fees to ransom your car. If you tried to eat at Gangnam Station during busy hours, you will most likely consider parking by O'Reilly's Auto Parts. We finished eating around 9:30pm and O'Reilly doesn't even post that they close until 10pm both on Google and on their official website so now we think an employee at O'Reilly is suspected of getting a cut from the tow company for reporting cars. Employees of Night Star Towing are rude and get hostile if you try to obtain evidence of their malpractice. They hide their faces and you don't feel safe there. If you read other reviews, they target cars and rummage for valuables in addition to damaging the car and service for waiting after paying an exorbitant amount (basically robbery) was over 30 min but it took them a couple minutes to tow the car and 5-10 min to park it in their shady facility. $695 to get the car back and it is not in the same condition you left it in. If you don't get your car, they have a sign outside saying they host auctions of the cars they STOLE from people who couldn't pay. To a majority of us who work minimum wage, that's over 44 hours of hard work gone in 30 minutes. On top of that you have to review damage to your car and belongings inside. What a disgusting business.

    Itzel B.

    If I could have the option to give no stars I would Extremely rude lady on the phone hung up on me gave me and my dad two different hours to pick up the vehicle then denied contradicting herself, didn't let him see the vehicle inside the lot had us wait 2 hours to release the vehicle and damaged his truck and filled out and lied on the documents saying they picked it up at a certain hour and day when the vehicle was where he left it at that time after he had signed it horrible company and customer service

    They broke my tail light
    Jonathan D.

    Night star towing should get NEGATIVE stars. What a disaster if a company. I waited for hours after paying them to get my car out of their lot. When it did come out it had a broke tail light, the inside has been completely ransacked, there is a dent in the rear quarter panel and the bumper was completely torn off. When they pulled my car out they put it on the street 6 feet from the curb. All of this after they illegally towed my car. The moving company next door says every customer they have waits for hours to get their car. Feel free to contact me if you have had a car towed by these guys. You can sue them and get 2 times your money back.

    Parking sticker to park at the palms in Rowland Heights. Taken at the towl company
    Roman R.

    They towed my girlfriends car from The Palms apartment and said she didn't have a sticker. Paid $480 to get the car out and the sticker was right there. Try to tell a lady what she was being rude and said to Talk to the apartment manager. Talk to the department manager and they seen the sticker and said they're gonna call their manager so my girlfriend can get a refund.

    Damage

    See all

    2 years ago

    Helpful 6
    Thanks 2
    Love this 1
    Oh no 2

    2 months ago

    Helpful 4
    Thanks 1
    Love this 1
    Oh no 2

    2 years ago

    Helpful 11
    Thanks 4
    Love this 2
    Oh no 1

    3 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 10
    Thanks 2
    Love this 4
    Oh no 2

    1 year ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 months ago

    This company blasts their Banda music at Saturday night near midnight at least once or twice a month. Very rude and inconsiderate.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 7
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Jose S.

    Jose S.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Sarah H.
    931
    102
    348

    3 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 4

    11 months ago

    Super expensive to retrieve your car be towed by them!!! Ridiculously over charged!!!

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 15
    Thanks 2
    Love this 0
    Oh no 0

    2 years ago

    Helpful 7
    Thanks 0
    Love this 1
    Oh no 3

    2 years ago

    This is the BEST tow truck company. The drivers are professional and efficient. They go way above and beyond d to service their clients.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 10

    1 year ago

    Helpful 3
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 5
    Thanks 3
    Love this 2
    Oh no 2

    2 years ago

    Helpful 4
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 6
    Thanks 2
    Love this 4
    Oh no 0

    3 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 6
    Thanks 1
    Love this 0
    Oh no 2

    5 years ago

    Helpful 7
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    This people are just animals! Rude ,no manners . Treat people like shi....also they overcharged me.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 2

    3 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Business owner information

    Photo of Albert S.

    Albert S.

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0
    Photo of D E.
    0
    6
    0

    3 years ago

    Helpful 5
    Thanks 2
    Love this 3
    Oh no 2

    3 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 5

    2 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0
    Photo of H C.
    3
    28
    17

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Ryan F.
    1
    40
    13

    4 years ago

    Helpful 0
    Thanks 1
    Love this 4
    Oh no 2

    3 years ago

    Helpful 9
    Thanks 0
    Love this 1
    Oh no 3

    5 years ago

    Totally shady! Illegally towed my truck then damaged it! They do not know how to properly tow vehicles! Very predatory business!

    Helpful 5
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 2

    3 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 6

    Night Star Towing Reviews in Other Languages

    Ask the Community - Night Star Towing

    You might also consider

    To' And Mo' Towing

    To' And Mo' Towing

    (131 reviews)

    My daughter's car was hit and towed to this location on a Saturday @5:40pm. They're closed on…read moreSundays, and Monday was Memorial Day, with pickups by appointment only. I learned there's an extra fee for holiday pickup, but waiting until Tuesday would cost the same due to an additional day's storage. The total to retrieve the car was $546--steep, but we had no choice. Thankfully, we called ahead and discovered the car was at their Anaheim location not Santa Ana were they told us. Upon arrival, they only allowed my daughter inside after verifying her driver's license. She couldn't find her current registration in the glovebox, and they refused to release the car despite us providing proof of insurance and past payment statements. We were stuck for 40 minutes with the AAA tow truck waiting. Fortunately, my wife found a copy of the car title, texted it to me, and they accepted it. After payment, they towed the car to the entrance for AAA to take it home. The process felt overly strict and expensive.

    Absolutely terrible. I called their line in an effort to understand the process, and first OFF,…read moreapparently they have multiple representatives for their multiple locations- fine. Understandable. However, when getting to the physical location to actually pick up my vehicle, there was only one gentleman there who argued with us saying it was cash only. I called the representatives multiple times for clarity WHEN I WAS THERE, but it was difficult dealing with this because every time I called it was someone new. The worst part is I asked for the representative to give me their name and they refused. They also told me a different price over the phone vs in person. Terrible service for an already difficult situation

    Veterans Towing - Tow for trucks

    Veterans Towing

    (266 reviews)

    I would give zero stars if I could. This company towed my vehicle from my doctor's office parking…read morelot under completely inhumane circumstances. I had a valid handicap placard clearly displayed. During my appointment, I experienced a medical emergency -- a collapsed airway and respiratory failure -- and was transported to the ER. My car was left in the lot because I literally had no choice. Instead of showing any basic compassion or common sense, this company towed my car anyway. My husband couldn't immediately retrieve the vehicle because he was home caring for our one-year-old child while I was in the hospital for over a month. By the time he was able to locate the car, we were charged nearly $1,000 to get it back. For a situation that was completely out of our control and medically documented. I provided proof from my doctor confirming I was transferred to the ER during that exact time. It didn't matter. They refused to work with us or take any accountability. I filed a complaint with the Better Business Bureau -- ignored. I attempted to pursue this in small claims court, but the owner has made themselves nearly impossible to serve. Even when I paid to have paperwork delivered, they signed for it in a way that was intentionally illegible, preventing the case from moving forward. I was ultimately forced to drop the claim due to my ongoing health issues and the stress of dealing with this company. This isn't just bad business -- it's predatory and unethical. Towing a medically compromised patient's vehicle from a doctor's office and then profiting off the situation shows a complete lack of humanity. If you have any choice at all, avoid this company.

    From the initial conversation on the phone to schedule service, to the friendly tow truck driver,…read moreit was amazing service all around! Friendly, efficient and great communication.

    Night Star Towing - towing - Updated May 2026

    Loading...
    Loading...
    Loading...