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9 years ago

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8 years ago

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People searched for Gastroenterologist 504 times last month within 15 miles of this business.

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Lawrence Fiedler, MD

Lawrence Fiedler, MD

2.6(5 reviews)
2.3 mi

I had read multiple reviews for the doctor and also for the staff. The reviews said that because…read morethe staff is rude the patients were no longer going to goto Doctor Fiedler. I don't blame them. I found availability online but the system isn't working so I called to book the appointment. The person who answered the line said she would book it and put me on old. After 15 minutes she never came back so I called back. An extremely rude individual, who sounded highly unprofessional, kept speaking over me and telling me that another doctor's nurse was available and that if I saw the doctor I called to schedule the appointment with I wouldn't be able to see the other doctor. It had to be one of the most idiotic things I have heard. If I called to book an appointment with Dr. Fiedler, why would I care that I wouldn't be able to see a different doctor in the practice. I politely tried to explain to the highly immature person and said I was calling to book with Dr. Fiedler the appointment the website said was available and that the person who kept me on hold said was available. The woman didn't comprehend what I was saying being she kept repeating that I could book an appointment with a nurse and then see a different doctor later on instead of Dr. Fiedler. After around 12 minutes of her not grasping that I wanted to book an appointment with Dr. Fiedler and not the nurse she told me the appointment was no longer available and did I want to book an appointment with a nurse. It is a shame that Dr. Fielder not only has a rude secretary but she also can't seem to comprehend what people say because who he hires reflect upon him and just as other people said they would no longer make appointments with his office because of the staff, I also won't. I can't only hope that after some experience his secretary becomes more suitable for office work.

Worst ever. Had a billing issue - we were a self pay. Paid doctor and procedure facility prior to…read moreprocedure. Doctor's office gave procedure facility our insurance (we have a high deductible and procedure was well below our deductible). Facility went ahead and charged our insurance 3 times the self pay. Then facility continued to bill us and threatened our credit - all because the doctor's office released our insurance info and failed to advise we were a self pay. Their attitude went down hill real fast. They refused to help us clear this up we were forced to negotiate with the procedure facility to save our credit.

Hillel Cohen - gastroenterologist - Updated October 2026

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