Every time I come here the staff is very kind! I've seen them deal with all sorts of Ventucky's…read morespecial residents trying to sell stuff and they always handle it with kindness. I also like the golf club wall! It's awesome

Jordan was awesome! All the sales team were! My 12 year old son was sorted for Baseball and I just…read morewaited to pay. Helmet, Strap, laces, shoes, bat, 2x Gloves, umpire pad,4 baseballs, and a very happy and ready kid ! $300! Thanks Play it again!

Thank you, Terrell and Chris for the lessons over the last few years. They paid off over the…read moreweekend with a first place win at the Sunset Hills Country Club Snake Pit tournament.

They have great technology that really does help show you what you need to improve on. HOWEVER,…read morethese people just want your money! They do not at all truly care about helping peoples golf game. Go on there website and enter your info, see how quickly you get spammed with phone calls and texts. You go for a swing evaluation and right after they push their most expensive lesson package. Trust me, this is not the place to go for an intimate, genuine golf lesson. They offer half assed 30 minute lessons at $100 and its obvious that their only priority is to have you come back for more lessons.

I've been coming to this store for years and have always had great experiences. The store is clean,…read moreand the customer service is usually excellent. Today, I purchased a wagon and the young lady who helped me was amazing. She brought the item down, answered my questions, and even offered to carry it for me. She was incredibly kind and deserves recognition for her outstanding customer service. One thing I noticed was that while I was carrying the wagon through the store, the only employees who offered help were female team members. I passed two younger male employees who didn't check in, even though I was clearly struggling a bit. I wasn't expecting anyone to carry it for me, but a simple offer to help would have been appreciated. I also want to recognize the older gentleman outside who checked on me while I was loading my car and made sure I was okay. Overall, this is still a great store. My only suggestion is to encourage all employees to check on customers carrying heavy items. Maybe because I wasn't older or looked like I struggled but it was heavy and seeing me struggle a bit - A small gesture can make a big difference.

I normally don't leave negative reviews, but this experience deserves to be documented, especially…read moreafter the manager told me that writing a review "wouldn't make a difference." I came in to exchange a pair of FootJoy golf shoes I bought here one week ago. I didn't have my receipt on me, so the associate scanned the shoes to look up the "lowest selling price." Their system came back with $19 for shoes I paid $110 for days earlier. When I asked how that number made any sense, no one could explain it. No price history, no verification, no transparency just "that's what the system says." I wasn't asking for anything unreasonable, just a fair exchange based on the actual purchase price. The part that pushed me to write this review was the manager's response. Instead of helping or even acknowledging the issue, he told me that leaving a review "wouldn't make a difference." That's not just dismissive, it's unprofessional. He said he wouldn't even consider making an exception because I had dropped the F-Bomb in reference to their insane store policy and ridiculous lowball valuation. He also demanded that I apologize to the associate for using the F word. For the record, I found my receipt and will be returning the shoes properly. But the principle matters. If their system is generating inaccurate "lowest selling prices," that affects more than just me. I'll be filing formal complaints with the appropriate agencies so this doesn't get brushed aside. I'm sharing this so other customers know what to expect if they try to make an even exchange without a receipt. A $110 purchase shouldn't magically turn into $19 because a system says so and a manager shouldn't act like customer feedback is meaningless.

Course was in good shape, wish the snack bar was open. Play was slow as many families were out as…read moreit was Easter. Great experience and great opportunity to introduce my 14year old grandson to the sport. Staff was fantastic. I definitely will be back.

Start with the greens, if you can call them that. Rather than the smooth, consistent surfaces one…read moreexpects to putt on, you're met with a blotchy, uneven mess patches of thinning, discolored turf scattered across the surface like the green itself is suffering from some kind of chronic skin condition, all bald patches and inflamed splotches, as if psoriasis or alopecia had taken hold of the turf. Reading a putt here isn't a matter of skill; it's a matter of luck, because no amount of green-reading ability accounts for a surface this poorly maintained. The driving range fares no better. The mats are worn through, the turf beneath them is patchy and hard, and hitting off of it feels less like practice and more like penance. The equipment doesn't help matters. The push carts are relics, and the motorized carts aren't much of an improvement sluggish, battered, running on batteries that seem perpetually on the verge of dying mid-round. And when I tried to rent one myself with a valid license in hand I was flatly refused because I'm under 18. Fine. Rules exist. But when I asked, reasonably, whether I could rent one under my parent's name instead, the staff didn't just say no they laughed. Openly. In my face. That kind of contempt for a paying customer isn't an oversight; it's a culture. The grounds themselves are no better maintained than the equipment. There's an active construction zone bordering part of the course, and the surrounding area is littered with trash along the sidelines. The lakes on the property sit empty and stagnant, more of an eyesore than a water feature at this point if the course can't be bothered to keep them filled, it says a lot about where their priorities are. I also came across two dead birds during my round, which says something about the general upkeep of the place. There were also several people loitering around the course grounds, which didn't exactly add to the sense that this is a well-managed, well-supervised facility. And then there's the matter of restrooms or the lack thereof. There are no real facilities on this course, just a scattering of porta potties, while the one or two actual restrooms on-site sit locked and inaccessible for the entire round. Between the diseased-looking greens, the derelict range, the neglected grounds, and a staff that treats basic customer questions with open ridicule, Buenaventura isn't just an underwhelming round of golf it's an insult to anyone who pays to walk through the gate. I won't be back. Genuinely, I hope they get their act together fill the lakes, clean up the grounds, and treat their customers with a shred of respect because right now, I'd be surprised if anyone books a tee time there again.

Good God this place makes my blood boil. I would GENUINELY rather play golf in the heart of…read moreAfghanistan in 2004 than spend 5 minutes here. I had a tee time at 12:08 and did not get to swing the golf club until 12:45. This place might be hell on earth. Not only is the pace slower than a horse with no legs, the conditions are that of the 126 freeway. Not a single blade of Bermuda grass to be seen. If you're one that likes to hit from grass, do NOT come here. You are SERIOUSLY better off going to Huntsinger and hitting clubs. If you wish to waste your money, I recommend Morongo Casino out the so-cal desert.

I would give zero if it would let me. I took my 4 year old…read moreson with me for a 10:30am tee time on a Thursday. It wasn't busy and would be a great time to introduce him to golf. He and my daughter have ridden with me before at other much nicer courses, with no issues and no questions asked. They had a great time. Today I checked in was told I had to wait, then the GM said we can't play. With all the denim, work boots, and flip flops I have seen on that course, you would think it would be fine. His power wheels goes faster than the golf cart. What is the point of making us sign a release of liability, when you yourself don't honor it. In summary I had to take my crying upset son and go to another course.

Knowledgeable and nice staff. The store is small, but they fit a big variety of outdoor gear in…read morethere. Great location. Easy walk or bike ride to the Patagonia headquarters, downtown Ventura, or the beach. Close to off-ramps from Highway 101 an Hwy 33.

The folks working here were incredibly patient with me when I was trying to decide whether to buy a…read morereally cool yet strange Kavu hat. They even let me try the hat on outside to see how it held up in the wind. I then decided I didn't think the hat would work because I couldn't get it to stay on my head. The guys who helped me totally understood and didn't pressure me to buy. As I was driving home...there was just something telling me...I should still buy that hat. So I turned around and went back for it. The staff was excited to see me back. And I took my strange but cool hat home. Turns out when I tried it on in the store I wasn't strapping it in correctly. Once I figured it out, it fit well. Tried it while stand up Paddleboarding yesterday and it was amazing! The hat blocked out all the sun. But also kept my head cool letting the breeze in. And the wind didn't cause any issues. This hat is amazing! Love shops like this that take the time to help customers out without being pushy. Good prices here to. Will definitely be back!

My experience with my T-time on Sunday morning was extremely pleasant…read more The check in process @ 8:15 a.m. with a very nice young lady, to getting my clean golf cart, the driving range, and T'ing it up on the 1st hole on the Lakes side. The course was in good shape, Pace of play with a tournament in front of us!!! Thank you for a great day

I played the Victoria Lakes course. The course itself was very nicely maintained, and it was…read morebeautiful... but... maybe I just got spoiled by the electronic displays that you usually get nowadays... this place didn't have them on the carts and it was a little inconvenient because we had to use our range finder more than we normally would... And I'd say that the directions to tee boxes weren't the most clear... Final complaint... it was slowwwwwwww that day.

Showed up at 8:35pm on a Friday, manager Erik and two other employees were just standing around…read morechatting. When asked why they were closed they insisted store closes at 8:30pm, sign states 9pm and when pointed out they claimed registers were already closed. Had to drive to oxnard location which has same hours, their employees were working and store/registers open. Not going back to this location.

We got excellent customer service from a gal there who's name I unfortunately did not get!…read more She was at the register and was really sweet.