Richard at High-Quality Auto Glass did an excellent job replacing my windshield. He kept me updated…read moreon the process as the insurance was approved. His shop is clean and there is a large waiting room. I am a very satisfied customer and would not hesitate to recommend his services.

Great customer service!! Someone busted my back window! I was Scheduled fast and the owner did an…read moreamazing job! Recommended!!

First time customer and first class service. I did my research, dealerships use this company for…read moreOEM glass replacement. I wanted this company, but then my insurance company tried to steer me towards Safelite. I cancelled the process and I called IQ. They were able open the claim, request OEM glass based on the manufacturer guidelines and safety issues (cameras and HUD) and everything was approved within 24 hours. They scheduled me for the next day and my car feels brand new again.

Amazing! They replied quickly. Made my appointment for the following day and drove home with a new…read morewindshield!! The staff was super friendly and professional. The waiting room is clean. They have water, WiFi and a TV you can watch while you wait. The nice man who installed my windshield pointed out a few things about my car that I wasn't aware of as well. The job was completed in 1 hour and 15 minutes and I paid a fraction of what the dealer quoted me. I've already recommended this place to friends and I'll be back if I ever need a another windshield.

Great price and great service. Fixed our back rear window good as new. Opens and closes. Thank youread more

Amazing work on a rock chip repair... got it done same day, good price, looks great, and super nice…read moreguy. This will be my hands down go to glass guy. Thanks again

Fast and efficient! Over 10 years of experience replacing windshields. Highly recommended if you're…read morein need of a new windshield!

Moises is one of the best if not the best auto glass person in the Napa region. My windshield…read morecracked about 90% so I went to Yelp to find a local place that could help. I communicated with 3-4 vendors. Moises was very responsive. He solved my problem a few hours after I contacted him. He was quick to respond, professional, and did great work at a good price! I would definitely recommend him if you have an auto glass problem in or near the Napa region.

Noe did an excellent job repairing my chipped windshield. He was very pleasant to talk to and truly…read morewent above and beyond. I'm grateful for his kindness and highly recommend their service. Thank you so much!!!

I had an appointment to have my windshield replaced. Fernanda called me the day and time of the…read moreappointment and cancelled due to the installer having a problem. Ok, we rescheduled for a few days later. I even called back and asked if I could have 2 chips in the wife's windshield fixed also and was told by a friendly gentleman Yes no problem and he gave me the price. Great! Well Fernanda called again the day of the second appointment and again said they had to reschedule. I told them no thank you I'd find another company since she canceled on me twice. She called right back and apologized and said the installer would make the appointment after all. Mauricio showed up and replaced the windshield but said I had to reschedule my wife's car. Thanks but I'll call someone else this time...

1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more

I had to replace my windshield due to a crack thanks to a rock hitting it on the freeway. I was…read moreable to make the appointment online and take care of payment. There are several payment options available. I chose to take the car to them. The shop was clean. The staff was friendly and attentive. The only drawback would be the amount of texts and reminders. It's a bit of overkill, imo. Their work was great and would definitely recommend.

My parents had their windshield replaced and since I own the vehicle now, your company will not…read morestand behind their workmanship. The adhesive used to secure the plastic mirror housing has failed due to poor workmanship or materials. Safelite offered no solution except go somewhere else because I am not the original owner. This is definably not the way to offer a solution for your mistakes.

I brought my vehicle in to have the broken rear window replaced. I followed their aftercare…read moreinstructions exactly, drove straight home, and parked in my garage. About two hours later, the entire newly installed window shattered, which strongly suggests a defective window or improper installation. I immediately called the office, and after some discussion, Hannah agreed that they would cover the full replacement cost, including parts and labor. Later that evening, Matt called and reversed that agreement, offering only to pay half the cost of the new window while covering labor. I explained that this was unacceptable and requested either a full refund or a replacement at no additional cost. Matt's response was that I could "take it to court." Based on the failed repair, the reversed promise, and the way the situation was handled, I strongly recommend taking your business elsewhere.

Great customer service from the first call to the goodbye after they completed a well-done job. The…read moreasking price was lower than any other quote from competitors. I doubt that they would finish the windshield replacement in 90 minutes because they did not rush. They got it done in one hour; cheers!

Great experience with Jet Black Tint and Glass. The tint came out even better than expected and…read morecompletely transformed the look of my vehicle. The quality of work was top notch, clean, and professional from start to finish. Wes was especially great to work with -- very professional, knowledgeable, and reassuring throughout the entire process. He took the time to answer all my questions and made me feel confident I was making the right choice. Highly recommend this shop to anyone looking for quality tint work and excellent customer service!

My husband and I had scheduled two back to back appointments at 11 AM and 1130 on a Sunday to get…read moreour cars tinted. So that we were not left without a car, they suggested we leave our truck first and they told us they would call us when to come back to collect the truck and then they would tint our car. Minimum of four hours later, I decided to call because I have tinted my windows in the past and it's never taken that long. They told me it'll be ready in 30 minutes and they would call me so no need to come down and wait. I relayed this message to my husband and he decides he's just going to go down there anyway. Well he sat there for another three hours. They obviously hadn't even started our tuck. Clearly they are overbooked and will take everyone who walks in. Long story short, they worked on our two cars, while obviously taking a bunch of other cars, from 11 AM till after 8 PM on a Sunday. We had to work the next day, we were so mad. There were tons of little bubbles and imperfections in the tint, some of it has settled. When we called to come back, they told us to give it a little bit more time. We will be bringing it back to have the adjustments made as they claim they have a lifetime warranty to any of their locations. We paid for the most expensive tint they offer. I'm embarrassed to even say how much we spent. They have a sample of all of their tints and they put a heat lamp in front of it to show you how much of the heat it will block. Ain't NO WAY the tint they put on our windows was the same one that they showed us and we paid for. My car is so hot, and we paid a ridiculous amount of money for the "best" they offered. Don't be fooled, just get the regular tint. It's a scam their little heat trick. I'm a business owner myself and I don't take lightly writing reviews for a business, I try to only spread positivity, but the amount of money we paid and along with the experience we had and what we are left with....totally not worth it.

I called and spoke with Joe from Hour Auto Glass, from the first call to payment, everything went…read moreawesome. The technician that was sent out was friendly and helpful. Had my windshield replaced less than an hour or so. Definitely will be a returning customer if I have to replace anything on my car and Definitely will be referring Joe and Hour Auto Glass to everyone I know. Thank you again Joe and team for handling this issue all under an hour..

I had my windshield replaced by them a couple weeks ago. Everything looks fine and works the way it…read moreshould but when I reach speeds of 70mph or more I hear rattling noises that I never had before. It sounds like it's coming from my a-pillars that are attached to the sides of the glass. From talking to other glass replacement places, they all were going to replace those because supposedly they break whenever they remove the glass. Doing research online, everyone says to replace the moldings. My a-pillars were never replaced and I'm wondering why I'm hearing vibration now. Also, my rear view mirror vibrates like crazy now. I get dizzy even trying to through it. There was never an issue before until it was installed on this new glass. If you're looking for one of the cheapest glass installers this is prob the guys you should call but beware it won't be 100% quality.