I called High-Quality at 2:40 p.m. yesterday about replacing my back window, and they answered…read moreright away. Richard was super helpful over the phone and told me he could fit me in at 8:00 a.m. the next morning. My window was finished by 12:00 p.m. He explained everything I needed to know, including leaving the tape on for 4-5 days and not washing the car for 3-4 days. I really appreciated how professional he was and that he made sure I knew exactly how to take care of the new window. He even called me later to remind me not to get it tinted until 4-5 days after the replacement. You can tell Richard genuinely cares about his customers and wants to make sure everything is done right. He went above and beyond by following up after I left, which I really wasn't expecting, and it showed how much he cares about the quality of his work. It's hard to find customer service like that these days. If I ever need another window replaced, I'll definitely be coming back and recommending High-Quality to anyone who needs auto glass work.

Great customer service!! Someone busted my back window! I was Scheduled fast and the owner did an…read moreamazing job! Recommended!!

Tony was on time on the scheduled appointment. He came to my work place and actually he was even…read moreearly. Great quality job. And he completed the work in 45 minutes. I highly recommend him.

My elderly mom's car was broken into and she didn't know when it happened. Tony is friendly and…read moreprofessional, called the warehouse to make sure the glass window was available and provided availability of when he could come to repair the window. The price compared to other local glass repair is reasonable. Additionally, he took the time to be with my mom and waited with her because out of her rush to check the finished work (and forgetfulness) she locked herself out of her apartment and had to get the property maintenance to open her door. I would highly recommend and use his service again if needed (crossing finger not soon)!

Mobile service for windshield replacement made my day more convenient. Thank you Mauricio and Noe!…read moreFor 2026 Model Y and newer, I would not recommend recalibration (just go to camera settings and reset calibration and drive yourself until the cameras calibrate). For more complex ADAS recalibration, Noe is your guy to help and made me feel at ease. Solid value at a better cost than going to another location and worrying about shuttles.

I woke up this morning to find my driver-side window broken after someone attempted to break into…read moremy car--definitely a stressful situation to deal with. While searching for a nearby shop that could provide same-day service at my home, I came across this company that responded quickly with a clear, firm quote and an estimated arrival window time frame. Mauricio (tech) reached out to let me know he was on his way and was very understanding and empathetic about the situation. When he arrived, he was professional, kind, and efficient. He did an excellent job repairing my driver-side window, and the quality of his work and explained he reprogrammed the window !

Requested a new windshield…read more Technician arrived on time and did a great job. Everything went great! 5 Stars.

Excellent service! Martin came same day as my request after 5pm and did it in no time. Also found…read morehe had the best price around. I will be calling him for all future repairs.

Where everyone else said "No" this place said yes. I wanted the back window of my Pickup replaced…read morewith a sliding window instead of a solid piece, every shop I called "no can't do it if it's not broken" fair enough I get it. I called Duran, they said "bring it in tomorrow at noon. so I do, I run across the street to Las Palmitas for lunch figured "It'll be like an hour or so" WRONG, I ordered turned around and he had already gotten the glass out and was working on it. Fast, price friendly, amazing work, if I need to do my windshield next I will be coming here.

12/8/25-I highly recommend Duran's Windshield for their excellent service and professionalism. I…read morewas able to receive an estimate over the phone simply by providing the make, model, and year of my vehicle. Their availability was flexible, and scheduling an appointment was very convenient. On the day of my appointment, I called to let them know I would be running a bit behind, and they were very understanding and accommodating. I also truly appreciated their proactive communication, they contacted me to inform me of a brief delay in the windshield's arrival and clearly explained when I should come in. When I arrived at the updated time, the windshield was ready, and the technician began the replacement immediately. The technician was friendly, professional, and kept me informed throughout the process. He offered a comfortable lobby space to wait and provided updates while the work was being completed. I was also pleased that they honored the original quote exactly as promised, including waiving the card fee when I paid in cash, there were no surprise charges. I left with a receipt, a perfectly replaced windshield, and a very positive overall experience. I would absolutely recommend Duran's Windshield to anyone in need of windshield repair or replacement and would not hesitate to contact them again in the future.

I had the cliche back window broken while out at dinner in Oakland. (I SWEAR there was nothing to…read moretake from car). Big K was super responsive to my quote inquiry and had great communication. Mr. Han came the next day to my home. Great price, even better if you can pay CASH. Installed a dealer produced window and cleaned up the glass inside. Lifesaver.

Very easy process. They came to me with their mobile service to Oakland and the technician that…read morearrived was very friendly and did a great job. Quick and efficient. No issues with the windshield itself, traveled on the freeway the next day. They also have better pricing than other mobile services (i.e. safelite.)

I called and spoke with Joe from Hour Auto Glass, from the first call to payment, everything went…read moreawesome. The technician that was sent out was friendly and helpful. Had my windshield replaced less than an hour or so. Definitely will be a returning customer if I have to replace anything on my car and Definitely will be referring Joe and Hour Auto Glass to everyone I know. Thank you again Joe and team for handling this issue all under an hour..

I had my windshield replaced by them a couple weeks ago. Everything looks fine and works the way it…read moreshould but when I reach speeds of 70mph or more I hear rattling noises that I never had before. It sounds like it's coming from my a-pillars that are attached to the sides of the glass. From talking to other glass replacement places, they all were going to replace those because supposedly they break whenever they remove the glass. Doing research online, everyone says to replace the moldings. My a-pillars were never replaced and I'm wondering why I'm hearing vibration now. Also, my rear view mirror vibrates like crazy now. I get dizzy even trying to through it. There was never an issue before until it was installed on this new glass. If you're looking for one of the cheapest glass installers this is prob the guys you should call but beware it won't be 100% quality.

1: lightning quick response time from Jason. My car rear…read moretriangle window was smashed by vandals in downtown Oakland when we went to a concert at the Fox Theatre. I was so upset when I called him on Sunday! On SUNDAY! And he got right back to me. 2: Technician was on time within the scheduled time. 3: Work was professionally done and cleaned up. 20 minutes and the technician was all done. Talk about superb service!

Total professionals. From customer service to price to glass replace. Go here! Speak with Alison.read more