I called High-Quality at 2:40 p.m. yesterday about replacing my back window, and they answered right away. Richard was super helpful over the phone and told me he could fit me in at 8:00 a.m. the next morning. My window was finished by 12:00 p.m. He explained everything I needed to know, including leaving the tape on for 4-5 days and not washing the car for 3-4 days. I really appreciated how professional he was and that he made sure I knew exactly how to take care of the new window. He even called me later to remind me not to get it tinted until 4-5 days after the replacement. You can tell Richard genuinely cares about his customers and wants to make sure everything is done right. He went above and beyond by following up after I left, which I really wasn't expecting, and it showed how much he cares about the quality of his work. It's hard to find customer service like that these days. If I ever need another window replaced, I'll definitely be coming back and recommending High-Quality to anyone who needs auto glass work. read more

Great customer service!! Someone busted my back window! I was Scheduled fast and the owner did an amazing job! Recommended!!

Quick and professional service. Made a next day appointment and the windshield was repaired in one day. Price was substantially lower than what was quoted by SafeLite. Thank you. read more

Richard was great. I needed my car asap because my husband was in the hospital, and I knew the part for my old car could take awhile. Richard started right away and found the part. Once the part came in, he was kind enough to come to my house to put the window in so I could get to the hospital in time. read more

Very good service. Quick turn around and great quality windshield. If I ever need another windshield I know to come here.

Service was great. My windshield repair looks really good. I went in same day after I called for a quote. I had a chip on my windshield and Mr. Richard was able to fix it. Thank you! read more

Called and sent a message for a quote for a windshield chip repair. They messaged me to call them for an estimate. The chip is less than a dime size. The person quoted me $80 over the phone, and I said, 'great, we'll be right there.' When we came to the shop, he said, "ok. I'll do it for $80 but you take risk if the windshield breaks. " What? Your work isn't guaranteed? Also, why mention this after I've already driven to your shop? Other shops have quoted me now with $90-120 for the repair with a guarantee of service. I'd much rather give them my business. read more

I was really impressed with the service and the quality of the work! Competitors were charging me over $400 for a windshield replacement, but at HI-Quality Auto Glass, it was only $275. Plus, even though it's not in the most convenient location, the waiting room they have is nice and includes a bathroom. read more

I needed a windshield replaced on a relatively new car. I dislike aftermarket glass - thin, wavy, greasy, non-insulating - its just not good for a nice car. Dealer couldn't promise/commit to using OEM glass - apparently they don't source glass and defer to a contractor. So I started calling around. Mike knew exactly what I wanted and why. His price for guaranteed OEM glass was only a little bit higher than the dealer for "We'll request they use OEM, but no guarantees". He was done quick, looks factory, no damage to the paint, trim or interior. 15/10 recommend Hi-Quality Auto Glass as an honest, stand up, fair and quick glass solution! read more

Worst place ever. Not only is this guy a liar but very un- ethical. He cuts you off when you're talking and will put after market parts on your car. When it doesn't work he tries to put the blame on you (customer). Please never give this place your business. Oh yea he started pressing buttons in my modified car that had nothing to do with the service job. Then turned around and said he never touched anything. Total disappointment read more

How the process went. Service requested and quick response asked for VIN and car model. Then scheduled for next day appointment. I waited in the lounge area they had a TV, and bathroom so it's comfortable. After an hour service was postponed for next day due to missing parts, the owner walked me through why the delay and what he's done. Next day returned, whole process took 2hrs, the replacement windshield looked great. He even vacuumed the front car and wiped the mirrors of the car. Overall great service minus the delays, try it definitely. Model of my car: Acura RDX read more

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Richard the owner did a great job replacing my windshield. Great communication and very competitive prices. I could tell he takes a lot of pride in his work. Will be back for any future glass work. read more

Quick, easy and a hassle free service. The price is very competitive and significantly cheaper than going with Safelite. I dropped off my car and within a couple of hours the car was ready to pickup. read more

Richard at Hi-Quality Auto Glass provided great service from start to finish! Very responsive, got the glass we needed which wasn't easy to get but he did it! Fast, professional and courteous. I HIGHLY recommend! read more

Richard was great to work with. Very responsive and great attention to detail. Highly recommend!!

Best glass installation in the 707 area code He's a skilled craftsman and I would recommend him to anyone read more

on the way home from 80 a rock hit my windshield Richard was able to fix it on the same day. Totally happy with the service given My Car Windshield Looks great read more

Very responsive and was able to check my car and fix the window regulator in a couple hours. I would recommend!

Just dropped off my 2022 Audi E Tron GT for a complete windshield replacement due to having a 14" crack. In 2.5 hours, the installation and calibration was completed. (Feels like a new car with that new windshield) And I thank Richard for doing a great job. The name of this shop definitely describes the service you'll get from Richard! read more

Took care of my windshield quickly and it was a lot cheaper than the well known chain windshield repair places.

Engaged with this shop to repair my '92 SC300 broken passenger window regulator. Richard provided help to locate the correct part and when it arrived he completed the install. Very attentive and careful as the door panels are very fragile being a 30+ year old car. Reasonable rates versus competitive bids from other sources (most of which I would not have trusted). read more

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I replaced my glass at this location. The guy here is very professional and knows what he is doing. I got a really good price for really good quality glass. I am happy with the work they did. I recommend it read more

Job done well at a reasonable price. I would use them again. Last time, I used a mobile window repair company that was cheaper, but they left a mess of glass on the ground at my work site (not where the car was broken into). read more

Friendly, professional and competitively priced and got my windshield replaced before I got off work. Recommend

Great service, Richard is amazing he's a good vibe and he's genuine and passionate about his work. He made me feel like family just in the little we spoke l, I'm definitely referring any and everyone to here. My windshield is flawless read more

Driving on the freeway is a huge headache, and with all the rocks kicking up from construction, it was inevitable that my new Rav4 got a chip in the windshield while on I-80 Mother's Day. After searching, calling my insurance company, and telephoning several businesses, I fortunately found the best company in the area that does repairs and replacements. Richard answered my phone call personally, and also talked me through the steps of repair. Scheduled me the very next day and I am honestly telling you that this place of business is where you want to trust your vehicle when it gets a chip in the windshield! The place is clean (yes, even the garage floor was spotless), he offered me a cold water, and took care of the chip with care and expertise! Very reasonable (I did call around) and I still like to have a human voice to give me advice. I would HIGHLY recommend Hi-Quality Auto Glass and Richard for any windshield or vehicle glasswork you might need! read more

Hi-Quality - Windshield Chip BEFORE - Auto Glass Services Near Me - Fairfield, California

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Quick & friendly customer service. I was greeted in a manner that made me feel welcome. I received a call when my car was ready which was quicker than I thought. The extra service was that he cleaned my dashboard, added a car freshener. I am so impressed with the service I received. I would highly recommend Hi Quality Glass service. They value their customers & treat them well. The price was just right for an amazing quality and service. Don't go anywhere else just go to Hi Quality! You will be glad you did!!! read more

Richard is a very responsive and fair man. He could charge more but he doesn't. His shop is clean and inviting...even smells good! He was flexible with my schedule and he did a great job with my windshield replacement. I also saved 160 bucks by choosing to take my car here. This is a local business, not a nationwide chain of over priced products and services. If you need glass, just go here and you will be happy! Thank you for everything Richard!!! read more

Highly recommend. Very honest and very reasonable. Fixed a crack in my windshield in 30 minutes. So happy with results. Highly recommend

I would highly recommend Hi-Quality Auto Glass to anyone looking for any repairs or replacements. I put in for a quote request and heard back quickly. The price was very reasonable and a great value. I was able to schedule an appointment the same day and got my car back within a few hours. The customer service was amazing and service was great. read more

I wanted to get an estimate on repairing a few chips... but I got a brand new windshield! The value was amazing! The installation was super fast... the work was quality for sure! I would highly recommend to anyone needing auto glass. read more

Absolutely horrible - DO NOT GO HERE! First they took forever to fix my car. They said it was going to take 3-4 hours so I waited the lobby. Ended up taking most of they day. Then I take my car to Audi and they say the rain sensor was broken when they did the windshield replacement. It's an $1,100 repair! They initially communicated about the issue. Then nothing. Had to spend $1,100 out of pocket to fix the issue. And now I'm trying to work with Safelite corporate to get paid back. What a mess! read more

Had my car window broken into this past weekend and started looking around Monday morning hi-quality offered the best price and was able to get me in same day. Owner is great does great work got my car done really fast would highly recommend!! read more

I called in due to a small crack on the windshield. Richard was able to see the vehicle the same day and fixed/filled in the crack. I am very happy with his work and highly recommend the shop. read more

My car got broken into at Adobe Pena in Vacaville, CA at 9am. I looked around and called Hi-Quality Auto Glass Services and they were customer-friendly, and communicative as well as presented a fair price. He was able to see my car and fix it within a few hours. He did a good job of replacing my windows and I truly appreciate it. read more

Thanks to Richard- very professional- highly recommended if in need of car glass repair read more

Hi-Quality - windshield crack - Auto Glass Services Near Me - Fairfield, California

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I had a smashed window professionally fixed. Fast service. Polite. Great price. Thank you!

Today I got a deep chip on my windshield driving home on highway 12. When I got home I was calling around for a quote and after calling several places I called Hi-quality autoglass. Richard answered the phone and told me to come down to inspect the repair. Once I got there he told me that it might not be a 100% repair, I agreed and he got to it. He offered a great value and was done in less then an hour. I will definitely recommend him to my friends and family. read more

I've gone to this business several times for small chip repairs on my windshield, and he's always finished the job in 30 minutes or less. I never want the small chip to turn into a large crack across my windshield and his work each and every time prevents that from happening. Just recently though I was driving down 680, and I heard a "pop". It was a small rock pebble that hit the bottom of the drivers side windshield. That small chip turned into a large crack up and across the middle in less than an hour. Devasted, I called Hi Quality and told him my dilemma. He gave me two options for the windshield, and I decided to go with the one closest to OEM, without the car brand insignia. Because my car has the safety camera feature, he would have to special order the windshield and it would be delivered in 2 days. He would include calibration if needed regarding the car safety feature with the window replacement. 2 days later the part arrived and he was able to install it in 2 hours! Told me to try and keep the car dry and not use the car wash for 2 days. Thanks Richard! A+++ read more

Richard was a pleasure to work with! Not only did he have the best price in town, he also had the best customer service! He was timely, and communicative through and through. I have a truck that needs its windshield replaced. Needless to say I will be coming back! read more