For many years I've had bad hearing. Especially difficult in crowded noisy places, restaurants, airports, etc. Over the years I've gone through numerous hearing aids and several audiologists. Finally I've found a combination that truly works. The entire staff at Highline Hearing is friendly and helpful. Making Highline a welcoming place for hearing issues. Megan, my audiologist has been spectacular! She is well trained, experienced, knowledgeable, and truly cares. She is always researching new technology and comparing manufacturers. Plus she's a champion for her clients going above and beyond to find the best solution. I finally can hear again. Not as good as my original hearing. But for the first time in several years I'm hearing in nearly any environment at a level where I can happily experience life again. They are a bit of a drive for me but I wouldn't even think about going elsewhere. read more

Made appointment for ear wax cleaning. My insurance covered but there was a copay of 40$. I went in and was quickly told no ear wax cleaning and maybe a minute she talked to me. I felt like what a waste of time an money. Never returning or recommending. read more

It was a tremendous relief to find a hearing center that actually gave me superior service and the gift of hearing. I suffered for 2 years trying to get the right hearing aids at a very well known big hearing aid company to now avail. This company was awful After I bought the hearing aids! I am so grateful that I found Highline Hearing Professionals read more

I had my first appointment ever at Highline Hearing last week, and they had a really warm and friendly office. I can only echo what other positive reviewers have said... it's an office that really seems to know hearing inside and out, and I thought my hearing test was thorough. Jennifer presented me with my results and explained what they meant, and I felt much more empowered by some of the explanations I received about hearing at Highline. Many seniors had suggested Costco as a place to go for testing and hearing aids, but in the Pandemic Moment that we're having I didn't want to go to such a busy place, or see anyone who might be pressed for time. And Highline really fit what I'd been looking for. I'm looking forward to using Highline as my go-to place for hearing needs in the future! read more

Dr Kay was amazing! This was my initial evaluation for hearing loss, and she was able to explain it to me in a way I could understand with empathy and compassion. I have confidence in her ability to support me through the difficult process of improving my hearing and confidence in social settings. Thank you Dr. Kay!!!!! read more

I have been going to see this wonderful, caring and professional staff for a decade or more. I have gotten nothing less than exemplary treatment from the time I walk in the door to the time I leave my appointment. They will bend over back words to make sure you have the best hearing equipment to suit your needs, and then personalize them to optimize your hearing. I have moved and still drive 120 miles round trip to their office. You will not be sorry you chose Highline Hearing for your care. read more

Just wanted to update my review during this time of COVID to say how helpful the folks over at Highline Hearing have been supporting my mother in hospice care who is unable to physically come in. Their drive up service works seamlessly and they've been so helpful and supportive on the phone. read more

I bought my Father to Highline Hearing Professionals for a hearing test. He received his current hearing aids through the Veteran's Administration. Even though the hearing aids were not purchased through HHP, they went above and beyond to accommodate our request for a hearing test and provided my father with valuable information about his hearing condition and also explained benefits that he was entitled to as a veteran.The entire staff at HHP went above and beyond. They were friendly, informative and very pleasant to work with. I would personally give HHP 6 stars! Thank you for being so great! read more

Great staff, knowledgeable, friendly and VERY helpful. Quick response to any problem I may have. (in using them for over a year only 2 problems and that was the device not them) You can't go wrong with this great group of professionals. read more

I have been going here for hearing aids for about 15 years. I can not compare the price or the brands of aids they offer with other places because I have only gone here. While the hearing aids are expensive I am pretty sure they are not any cheaper elsewhere. By going here I know I am getting excellent, personalized service and I totally trust that they are giving me a high quality product that meets my unique hearing loss. I especially like their follow up service that is included in the initial cost. I am highly recommending this place. read more

I thought my hearing aid was useless and beyond repair but they fixed it beautifully at a very low cost.I highly recommend them and will see them in February to fix my other hearing aid read more

Three of my family members have been using Highline Audiology for 10+years. They are courteous, thorough, respectful, genuine, professional, sensitive and engaging. We love the entire atmosphere of their business serving those with hearing challenges. read more

One more time I visited Highline Hearing and it was a great experience. I have been a patient for years. My hearing aids were fixed and ready to roll. I highly recommend this company. read more

Basically I worship the ground these folk walk on. About 10 years ago it was bothering me, and I was very conscious of, that frequently at work I would have to ask people to repeat themselves. I was also very aware that when doing so I would be focusing on their lips. Well it dawned on me that I probably hadn't had a hearing test since joining the army in 1977, and that was probably rather rinky-dink. I make an online inquiry with someone at Highline Hearing Professionals and next thing I knew I had made an appointment for a hearing test. I found my hearing loss was actually worse than I had thought. The talk of hearing aids came up and they through a sample Oticon Delta on me to try for two weeks. I walked there and back that day, and on the walk home I was grinning from ear to ear. I had not realized what I had been missing out on. I knew I had to scrounge up the funds to make this purchase because this wasn't just a convenience, I realized this was a quality of life issue. Well those Oticon Deltas lasted me for six or seven years. About two years ago I made a new purchase, the AGX9. These hearing aids are everything my Oticons wished they could be. Amazing! The entire staff there is warm, professional, engaging, and always willing to be of help. They truly understand service. Bear in mind, this is not the type of hearing aid place like the flyers you see in the Sunday paper. These people are the best around tho. In their product, and their service. 5 stars - beyond a doubt. Thank you, Highline Hearing Professionals. read more

I am the caretaker for my Aunt Jo. Without getting into a long story, there was a big challenge around Jo's hearing aids - she lost them and/or they were taken from herwhile enduring a 3-month stint in a nursing facility. She is 91-years of age and does her best on a daily basis and this has been traumatic for her - after keeping and protecting her hearing aids for many years, without incident. Gloria and her staff at Highline Hearing Professionals have extended such care and generosity to my Aunt to insure she receives a new pair. Just like the other reviewer, John, this business does indeed extend royal service to clients. And such professionalism, care and heartfelt care is so greatly appreciated - more than I can say. read more

This was my first experience getting my hearing tested and then fitted with hearing devices. I can't tell you enough how pleased I was and still am this this team of hearing professionals. I didn't know what I wanted, but they were extremely patient and helpful. They worked with me until I was 100% satisfied with both comfort, style and of course how well they work. They were able to dial my devices in to where they I can hear extremely well in a meeting room, noisy dinner party, airplane, dance music, bowling alley, golf course or one person speaking very quietly. 5+stars read more

Highline Hearing Professionals have been very helpful with my son, who wears hearing aids. Beautiful professional office and kind personnel. Usually easy to get in to see someone at the last minute, as when my son is having difficulty with a hearing aid at school and we just need some quick assistance. read more

These people are top notch. They go beyond the basic testing and support. Highly recommended!!! They get you just the hearing devices you need, and work well with your doctors and other agencies. read more

I have been going there for few years, I love the best receptionist, Gloria!! She treats my daughter and me like a family!!! Even these audiologists are the great and know how to solve the issues with my hearing aid and ear mold!! I would suggest you to come here and see for yourself!!! read more

I originally went to a downtown doctor for my hearing loss. I was quite satisfied with her, but hated the drive downtown. Not only is this place close to home, the quality of all the staff is unmatched with any clinic I have ever been in. Everyone there is about good care for all. They are friendly, efficient and professional. I highly recommend Highline Hearing Professionals to anyone in need of this type Health need. read more

I had a puzzle to crack and Highline Hearing Professionals were able to figure it out. I highly recommend them. I also like their ongoing check ups. read more

Highline Hearing Professionals provides top-level care to its patients. Audiologist Eileen Freed offers experienced, expert services with compassion and understanding. Everyone in the office is extremely helpful and friendly. I highly recommend this welcoming clinic for anyone with hearing issues. read more

My elderly stepfather is a longtime patient at Highline Hearing Professionals, and for the past few years I have been accompanying him to his appointments. I am so impressed with the cheerful friendliness of everyone there, and with Eileen Freed's knowledge about hearing issues and hearing aids. She gives him careful, unrushed attention at every visit, whether it's cleaning his ears or refining the settings on his hearing aids. When an older hearing aid failed, she gave us neutral advice about the cost/benefit of repair versus replacement, and let us make the decision -- there was no hard sell. They live up to the "Professional" in their name. read more

My dad has pretty severe hearing loss and has been a patient of Highline since his first hearing aids years ago. We have just purchased new ones that improved his hearing tremendously. The staff at Highline are so caring and helpful in helping him get the best hearing he could achieve even though he is missing an ear drum. They spend quality time with him and truly listen to how his hearing affects his quality of life. They have the latest technology and really care about his well being. We would recommend anyone with hearing loss to Highline Hearing Professionals for the best experience. It is our experience that Costco cannot accommodate a unique situation like Highline Hearing Professionals can. read more

I am so pleased to have the support of the staff at Highline Hearing. As my needs have changed over the years I am always treated with respect and concern. They are willing to work with my family as well if my hearing loss is affecting my relationships. I am so grateful for all that they do to contribute to my quality of life. With sincere thanks. read more

The service I received at Highline Hearing was truly remarkable. Not only was the front staff courteous and friendly, but Eileen was outstanding! She repaired my current hearing aids at no charge and did a comprehensive test of my hearing. We determined that another set of hearing aids were needed (my old set is going on 6 years). When Eileen found out that I was moving to Tucson in a few months, she gave me a referral to the Tucson area instead of selling me my new pair. She explained that a big part of a hearing aid purchase is the follow-up visits and service, and she would not be able to provide that for me. Wow!! I was blown away by her professionalism and honesty. If you need any type of help with your hearing, I give Highline Hearing Professionals two thumbs up! read more

I was visiting Seattle from Tucson when I realized that I had misplaced the charger for my Phonak Com Pilot II, which allows me to hear phone calls and TV through my hearing aids. My in-laws use Highline Hearing Professionals, so I thought I might be able to buy a charger there. They did not have one to sell, but lent me one to use free of charge for as long as I was in the Seattle area. Jennifer, an audiologist there, also checked my hearing aids to be sure that they were working well. I don't live in the Seattle any longer, but I certainly recommend Highline Hearing Professionals for anyone who needs hearing assistance. read more

Imagine not being an existing patient , having already purchased hearing aids from another audiologist, but getting the royal treatment nevertheless. I was literally a walk in person with hearing aids I had purchased 5 years ago from a Portland audiologist. I am in transition from Portland to the UK and temporarily residing in Burien. I thought it would be wise to get a hearing aid tuneup for my Oticon hearing aids before leaving the country. I found Highline through a search for Oticon reps and thought I would give them a go. I explained my situation, they made an appointment for the next day and treated me with such care. They had my previous audiologist fax my records so they would have my hearing history to work with. Well, honestly, their professionalism and technical skills in testing my hearing, cleaning my ears, no less, and tuning my hearing aids was superior to any previous care I have had. I am so impressed with everyone at Highline , as well as the results of my tuneup, and would urge anyone who needs or has hearing aids to make an appointment and receive superior care from these pros. You can't go wrong. read more