Real help for Misophonia and Hyperacusis. My teenage daughter is finishing up her treatment at PAC Audiology for both Misophonia and Hyperacusis. We are very grateful to Anna Mamiya and the team at PAC for helping our daughter! Her condition made everyday life for her very stressful and painful. It impacted pretty much every aspect of her life and determined what we could do as a family. We are now able to eat dinner as a family again and go out in public to loud spaces - like the mall, Costco, etc. School has become much easier. The treatment does not cure misophonia, but it does teach her brain that the trigger sounds are not something that it needs to react strongly to and get away from. Yes, chewing sounds will always be annoying, but there is no strong emotional response anymore. I highly recommend anyone dealing with misophonia or hyperacusis to have a consultation with Anna Mamiya. She explains the science behind the treatment and what can be achieved. It all lined up with what I had already learned about the conditions so it made sense to have my daughter get the treatment. I am so glad we did! Life is so much easier now for her and us! read more

Dr Maimaya is the second audiologist I've used. I had no point of reference for the first folks and didn't realize what I was missing. She was incredibly thorough and took time to explain to me what she was doing and what my results meant. I didn't feel rushed and felt like my options were clearly explained. The craziest thing is that when I went to pick up my new hearing aids, she forgot to give me the cable for the charger. I didn't realize this until she showed up at my house that evening to drop it off. That's someone who takes their responsibilities seriously and cares about their patients. Follow ups have been super helpful in adjusting the aids to my needs. Highly recommended. read more

Everyone at PAC Audiology has always treated me kindly and professionally. I would recommend PAC Audiology to anyone seeking the best quality of care. read more

I would steer clear of this office. I did not feel that the patient's hearing was high on the priority list here. I made an appt here after learning that my trusted audiologist no longer takes our insurance. I had a thorough audiologist exam sent to them, twice, because they lost the first one and blamed my previous audiology office. I had the product brand and model chosen, and insurance info supplied several weeks upfront. The expectation was that I would order the devices from them, use the insurance available as best it made sense and establish new care. This doctor does not delegate and insists on doing all of the insurance, billing etc ( now i see why) but had done nothing upfront. The visit turned into 3 hours of her trying to calculate different outcomes by manipulating the claims and charges. No discussion of my hearing except to ask if i knew about it, as she showed me the exam id supplied her, no exam needed, no sample models of hearing aids available to choose color from, no measurements, The visit started 30 min late with her "asking" so, you dont want these hearing aids anymore -and pulling my current ones toward her chest as if she'd like them. (!?) then we discussed the options of truhearing or straight insurance purchase . She repeatedly said things like , the other doctor usually does the tru hearing so straight insurance is better, and we usually schedule 45 min appt for "this" . I reminded her that id only been in 10 min. And only want to just order the specific hearing aids. What followed was a clusterwind of 3 hrs of her having me wait through patients and call insurance companies and her proposing different fraudulent scenarios to get the best price for her and I both. She kept repeating, " I dont know why Im doing this for you"' It felt like a pushy slimy used car sale rather than a healthcare visit. I kept asking What is going on here? The insurance is great, why not just order the hearing aids and bill it? Well, as it turned out, after I left with understanding that she'd " look into insurance" and let me know my final cost ( the whole point of my waiting a month and coming in in the first place) I didn't hear back. I called in after a while to find out : 1. She had placed two claims with my insurance company, one for hearing aids that i had not received , and she had not ordered, another for an exam that never happened here. 2. I would eventually get my hearing aids but that would take up to two months since they will wait to get paid by insurance, then place an order, then bring me in for a fitting. This is bass ackwards and leaves me without hearing aids yet two more months. I balked and got a call back that they would retract their claim. 3. I called my insurance company because I was needing to find yet another audiologist and would want to use my insurance coverage for their hearing aids. They informed me that there remained a claim for a hearing exam by PAC audiology. I scheduled and visited a new audiologist, In an hour, I ordered new hearing aids, was given a clear price with insurance calculated in, left with loaner hearing aids to use while I wait a few days for mine to arrive and a follow up appt. As it should be. I dont know what is happening at PAC audiology, but do yourself a favor and find an honest patient-centered audiologist who wont waste your time or see you as a financial figure to manipulate. Your health and your hearing deserve professional consideration. read more

I am a frequent concert-goer and wanted to purchase a pair of custom concert earplugs to protect my hearing. After searching online for audiologists, I decided to give PAC Audiology a try after reading numerous positive reviews. Dr. Anna and Dr. Marcy were both incredibly helpful in making sure my earplugs were a perfect fit. When my earplugs first came back, my right earplug didn't feel entirely comfortable. I came back twice for complementary adjustments, and eventually Dr. Anna ordered me a new right earplug made with slightly different specs. I really appreciate all the time and effort she and Dr. Marcy took to make sure I was happy with the earplugs. Scheduling with the front desk was easy, and they were usually able to fit me in within the same week. If I have hearing care needs in the future, PAC Audiology will definitely be the first place I visit! read more

I have been to these folks a few times over the last 5 years and it's always a very efficient and pleasurable experience. They have fitted me with earplugs for music events and another set for my motorsports passion. Great service, and they even clean all the nasty wax out of your ears if you ask them! read more

Great experience with PAC audiology and the entire team. The time spent with me over the years and expertise and care shown by Anna and the team is exceptional. I drive over 50 miles to obtain this service for my tinnitus and hearing loss issues and it's well worth it. As an engineer having other experiences with other audiologist and big box stores, I did my due diligence when selecting this business. Would highly recommend going nowhere else but PAC for any of your hearing needs!! They know what they are doing !! read more

Five stars without hesitation. My first encounter with PAC Audiology was 10 years ago. I had tinnitus and it was getting worse day by day, so I searched the internet for a Japanese specialist and came here. I spoke with the doctor in hopes of getting some relief from this tinnitus. So the device was recommended to me to relieve my tinnitus. At first I felt a little uncomfortable, but once I got used to it, I couldn't do without it. The doctor and the staff were very kind and I can only thank them for their kindness. If there are people who suffer from this tinnitus, I highly recommend you to come to our clinic. Thank you. read more

Purchased hearing aids here several years ago, had excellent service then, recently they seemed to be not working as well. Dr Abong made some adjustments and cleaned my ears and they are remarkably improved. Staff are friendly and helpful as well. Recommend Gigi read more

I visited PAC Audiology to have custom earplugs made and to have a full hearing panel done to understand hearing issues I'd been experiencing for years. After completing the panel and exploring options, I decided to pursue hearing aids. This was influenced by recent studies establishing a strong correlation between even moderate hearing loss and cognitive decline. Those studies also established that hearing aids can cause a person with moderate hearing loss to be no more likely to experience cognitive decline than the population with no loss. The audiologists and team at PAC Audiology are fantastic - they are extremely competent and friendly. Dr. Mamiya helped me understand my options and we selected a hearing aid approach that I am very happy with. It has been, and continues to be, a very positive experience and I am very comfortable referring people to them. read more

I feel like it has become very rare to find a Doctor Who will actually take the time to explain things to you and to listen to you but Dr. Mamiya does that. She has been so helpful for me and another member of my family. Very glad to have found her. read more

I've been seeing Dr. Marcy Abong since last June. She is very attentive to my concerns and makes sure my hearing aids are working at their best. I recommend her highly. read more

Dr. Mamiya helped me understand the process of having and using hearing aids and when they arrived help guide me in putting them in my ear properly and adjusting them when needed. She was thorough and answered all of the questions I had at that time. The staff was excellent and very helpful. read more

I was fitted for custom earplugs by Dr. Mamiya, owner of PAC Audiology. The whole process was easy and without any problems. She made molds is both the right and left ear canal and then sent them off to the lab to be made. When completed, I returned and Dr. Mamiya was very thorough in making sure they fit properly and then instructed me on how to put them in my ears myself. She explained the function of the different filters I had chosen in regard to the amount of decibel reduction each performed. The whole process from the very start to the finish was excellent. I would not hesitate to recommend PAC Audiology and Dr. Mamiya to any person seeking any service related to hearing devices. They are the best. Super patient, friendly, and accommodating front office too. Can't ask for better than that! read more

Dr. Mamiya is knowledgeable, informative, thorough, and very caring. Her office staff are all very personable and helpful! I highly recommend PAC Audiology for those with hearing problems. If you get hearing aids, Dr. Mamiya does follow up appointments every few months, to make sure everything is going well. Highly recommend! read more

My wife was having issues with her left ear. Being from out of town, we did not know where to go to get her seen. My wife came across PAC Audiology from a Yelp search. They had a cancellation and was able to fit her in to be seen. The clinic was nice and cozy, the staff was very friendly and my wife said that was the best experience she had with a doctor. read more

I got great service. Thorough and with patient attendance to my comfort and questions. And all the people were super. Dr. Mamiya is such a professional. I recommend PAC Audiology without reservation. And I love my hearing aids. read more

excellent practitioner..she fitted me perfectly and so comfortable i forget to take them off! best by far of three different practitioners and hearing aids.. dr. mamiya is an educator of audiology explaining in lay terms your issues. kumiko kress office mgr and staff spot on with admin. thank you read more

I just wanted to take a tiny moment out of my day to express my utmost gratitude for YOKO MILLER at PAC Audiology. I came to her after experiencing a HORRIFIC experience with another audiology office. My experience was extremely painful and traumatizing. I was having custom hearing aids made, and, the substance that was put in my ear for the mold, would NOT come out. After prodding and pulling, it finally came out, leaving me in excruciating pain and bleeding from both ears. As one could probably imagine, I was not in a hurry to go for hearing aids ever again. i would rather not hear correctly than go through that again. Well... then i went to PAC Audiology. I thank God every day for YOKO MILLER. She not only was superbly educated, but, she has patience like no other, is totally compassionate, and, her bedside manner is amazing~! She immediately made me feel comfortable. She is professional and extremely knowledgeable. I am so happy to have the privilege of meeting such a wonderful person. Not only that, but, the girls in the office are amazing as well~!! Each one of them are pleasant and accommodating~! I would HIGHLY recommend PAC Audiology~! Thank you so much Yoko~!! I would definitely refer you to everyone I know that needs you~! read more

In my opinion PAC Audiology is the best in our area. In my visits to the clinic i received a higher quality of care and excellent service. Many thanks and appreciation to Dr. Yoko Miller a professional, knowledgeable and talented Audiologist. Thanks to friendly office staff for scheduling the appointments, follow-up and calling the interpreter. I highly recommend PAC Audiology. read more

Dr. Anna Mamiya is a fantastic audiologist who really cares about her patients. She goes the extra mile ... and then some ... to make sure you are completely satisfied and happy with your results. I finally got hearing aids because my wife was tired of me constantly saying "What?" every time she talked to me. I have very unusual ear shapes and it was difficult to make standard hearing aids fit me. Dr. Mamiya worked with me over several visits to make adjustments until everything fit perfectly and worked the way I wanted it to. More than 15 years ago, I bought hearing aids and left them in the drawer unused after a few weeks because I didn't like the way they sounded. Dr. Mamiya has diligently and patiently worked with me to make sure I am happy with my new hearing aids and wear them every day. HIGHLY recommended! read more

I have been seeing 'Dr.Mamiya' for a while. She has been very great, patience and listens to me always and answers all my questions. She is knowledgeable and friendly. I upset on the problem which I am having, but she makes sure I am always positive. I am glad that I found 'PAC Audiology' and their front desk has an amazing staff. I would recommend PAC Audiology and Dr.Mamiya. read more

I saw Dr Mamiya when I got wax compacted in my ear during a vacation. I had been suffering no hearing in that ear for weeks and it was a relief that I was able to be seen soon after our return. Dr Mamiya explained the procedure to put my mind at ease and we were done quickly. What a relief! I would recommend PAC Audiology for all your hearing needs! read more

PAC Audiology We initially met Dr Mamiya at the annual misophonia conference in Denver 2019. She is located in Bellvue, we are 90 miles north in Bellingham. My wife made an appointment for our eldest daughter who was diagnosed in 2016 Marsha Johnson in Portland. It has been hard for us. Family dinners basically impossible. We got in to see Dr Mamiya in October and our lives have changed. We now can have family dinners. My daughter is more tolerant of many triggers and doesn't simply go ballistic before anything can be changed. She is no longer basically in tears when I scratch my chin stubble while driving and she is in the front passenger seat. Dr Mamiya's treatment with specialized white noise hearing devices has taken her from severe to mild by her rating system. Her technique and data collection appear as objective as one can get with a soft science like this involving people. I was just telling her that I would have happily traveled across the country a few times a year to help my otherwise daughter who plays club soccer, gets strait As, and participates in numerous school clubs and is VP of her grade in student government. This disorder was crippling, it is down to inconvenient and I am hopeful it will be downgraded to occasional nuisance under her care. Results may vary, my daughter is highly motivated and has been using the aides almost 12 hours a day and doing breathing/meditation exercises. I am thrilled. The office itself is quite professional and has been easy to deal with. 5/5 stars! read more

I have been visiting Dr. Mamiya's office for more than six years; twice a year for check up and hearing aide requirements. Dr. Mamiya is very meticulous, well focused and kind. she will recalibrate my hearing aide according to changes in my hearing. Her office is clean and staffs are friendly, well informed and kind. I highly recommend PAC Audiology. read more

This has to be one of the best hearing centers I've ever been. I have been handled professionally since the first time I walked in the door. very good service always there when you need something. read more

This was my first time looking into hearing aids, so naturally I did not know what to expect. Well, Dr, Mamiya clearly explained the entire procedure including the biology of my hearing loss. The one week trial period allowed me to experience what wearing hearing aids would be like. It was very "ear" opening! The various models of the hearing aids along with the attendant prices were fully explained up front. No surprises. Dr. Mamiya was recommended to me by a friend as well as by my primary care physician; likewise, I would heartily recommend her to my family, friends and acquaintances. Her stall is very helpful, relaxed and friendly. All in all, this is a very well run practice. read more

GREAT service from the start. Made a phone call, left a voicemail, and less than a couple of hours later received a call back to confirm an appointment. The office is located near the Bellevue Imaging Building by Overlake and it's tucked away in a very quiet area. I came here to get my ear molds done for custom in ear monitors and Dr. Mamiya treated me with such care and genuine interest. I highly recommend calling this place if you have any audiology concerns. For ear molds, I was in and out in less 20 minutes. read more

I have had difficulty hearing for over 15 years. I had been evaluated by at least four different audiologists. All said my hearing was within normal limits. I still didn't hear well, especially conversations in a busy environment. I found myself drifting into a fog of not joining in conversations and loosing out socially and it began to affect my work. I was referred by a friend to Dr Anna Mamiya. She did all the normal tests and then did one that was new to me. She discovered that sound was not being transferred properly. I now have hearing aids and it is such an amazing change to hear conversations and be a part of the crowd. I recommend PAC without reservation for your hearing care. read more

Amazing staff and service! PAC Audiology is a two hour drive from our house but the trip was totally worth it. Dr. Mamiya diagnosed me, answered all my questions, and explained what was happening in detail. She is a very caring and thoughtful person. I highly recommend her to anyone that has concerns about their ears. Thank you Dr. Mamiya and staff! read more

I visited Dr. Anna Hiroka Mamiya because my hearing aids, purchased elsewhere 4 years ago, were not operating properly. While Dr. Mamiya could have easily advised me to purchase new hearing aids. Instead she took the time to investigate the problem and recommended a much less costly manufacturer refurbishment to extend the life of my devices. I was impressed with both her caring manner, expertise and honesty. No question I will be returning to PAC and Dr. Mamiya for ongoing care for my hearing problems and ultimately new hearing aids. Why did I not return to the hospital from who I purchased my hearing aids you may ask. On virtually each visit I was seen by a different audiologist, all very competent, but it was a big box store feeling, not a personal experience. Dr. Mamiya took the time to listen to my concerns and thoughtfully/thoroughly explain my options. I feel more confident in my ongoing care by Dr. Mamiya, I believe she views me as an ongoing individual patient rather than a anonymous person assigned to a time slot. read more

My father was injured badly from an accident, and he was left with a brain injury, part of his brain injury he's hearing was affected. We visited dr. Anna's office. The office was very easy to fined, we were welcomed very nicely, Dr. Was very understanding to his situation super nice, took her time to do all kinds of tests on him. To fined out what was his main problem. Come to fined out my Father had a major sensitive problem with hearing after the accident. Dr. Anna took her time to explain to us all the test she had done and what she found out. And she found the solution to his problem. She subscribed him especial ear plugs. Dr. Was friendly very patient. read more

Have been going there for the past few years for hyperacusis/tinnitus problems and Dr. Anna Hiroka Mamiya and her staff have always been understanding, helpful, and responsive. I would absolutely recommend giving them a try if you ever have any hearing-related issues. read more

Outstanding!! We're so very happy we found Anna Mamiya and staff. Greeted warmly when we arrived, and waited only a few minutes to see Anna. Thank you for respecting our time. Once we met Anna, I immediately felt confident my mother in law would receive the help she's been seeking. Anna is patient, gentle, empathetic and did a thorough job tweaking the hearing aids, adjusting settings, cleaning and maintenance. I appreciate Anna calling the manufacture to verify warranty and advising us to purchase an extended year. Should we have to replace these hearing aids, the cost would be $6000. Prefer to pay for the warranty. Highly recommend Anna and her staff! read more

Dr. Mamiya and her staff are welcoming, patient, and thoroughly professional. I came for a hearing test after noticing I was having difficulty filtering out background noise at meetings. Dr. Mamiya conducted an extremely detailed test and then sat down with me to review the results. She did not pressure me to buy hearing aids, but provided me with information and let me make my own decision. As a relatively 'young' person, I feel the stigma around using hearing aids and find it funny, as I've been wearing glasses or contacts since 3rd grade. Dr. Mamiya helped me to get over the stigma and do what is best for my life and, it turns out, mental health as well. Strangely, I now notice much more when others have trouble hearing and ask me to repeat myself. Now, to convince my mother to get hers! read more

Dr. Mamiya is very gentle and kind. She even communicates via email. She offers a misophonia treatment plan for sufferers of misophonia that is working. Also has hot tea, cold water and a very comfy waiting room. A++ read more

I went to see Dr. Mamiya for some problems with my ears. Was I scared? Heck yeah. When she handed me a box of tissue before explaining to me what was going on. Probably one of the saddest day of my life. But she was very kind and gentle. Making sure she answer all my questions. Making sure I'm okay. I feel like this is the right place for me so far to continue to do what's best for my ears. Her office is very cute and clean. I'll be staying here and praying for better news. read more

Dr Mamiya is sweet, helpful, and very gentle in her approach. I went to her when I realized I was missing some of what people were saying at meetings, and at home, too. There was no pressure to buy anything, she simply told me my options after a detailed hearing test. One of those options was to live with my inability to hear certain sounds, which I chose not to do. I purchased wonderful hearing aids that are top of the line, and I love them. The time I got them wet--put them on before my hair was dry out of the shower--she had me immediately come in and she dried them and had them working again in minutes. read more

It made a quite a difference to deal with a professional like Dr. Mamiya (e.g. vs Costco hearing center). She provided excellent personalized customer service as we went through the process of getting hearing aids. read more

I needed to get a set of musicians ear plugs because I shoot concerts a couple of times a month. She was very sweet and made sure that I was comfortable the entire time. The plugs are great and I'm very happy with my service here. read more