The hearing aids . . . work! Dr. Littman took a fair bit of time dialing them in . . . and then again at the follow-up visit. I can now tell what people are saying! The bluetooth from my phone is pretty darn cool too. read more

Dr. Littman is very thorough, personable, respectful, and compassionate. He treated my non-English speaking and elderly mom with a lot of patience. He spent all the time she needed for her questions, treated her thoroughly and professionally, and got her set up with the hearing aids she needed. I'd recommend him any day. And, as a bonus, the front office folks are nice, too! read more

I found Dr. Littman on the American Tinnitus Association's website. Only a handful of professionals are registered from Washington. I met him, explained the crisis I was experiencing and he patiently listened. Dr. Littman has a strong understanding of Tinnitus and recommended a strategy for me which has helped. Because I'm so impressed with the quality of service I'm working to purchase hearing aids with sound masking through them. Olivia at the front desk is also top notch. read more

Just checking in after 6-month checkup..Dr. Littman greeted me exactly on time and asked about the experience w/previous months' use. He listens carefully and fully answered all my questions with language that I could understand. After going through some tweaking of the settings of my Omicron devices, to my satisfaction, he carefully took them to the lab to vacuum up any debris accumulated with the devices' usage. After changing out the replaceable pieces and returning them to me, Dr. Littman ensured that my next 6-month check-in was scheduled. I left the exam room and the receptionist ensured that their records were all up to date. Easy/peasy!! read more

I reached out to this business and spoke to Bianca on the phone at a time when I was desperate. The realization that my tinnitus was permanent was so distressing and I broke into tears on the phone. Bianca was so kind and tender, alleviating my fears and providing some of the best customer service you would ever be lucky to experience. I didn't end up having a direct experience with Dr. Littman, but I would definitely come here if I had any other audiology need. I ended up just "bearing it" and trying to habituate to my new noise without any markers, but I'm coming back here if I change my mind. Love this office and the kindness and professionalism of the staff. read more

Dr. Littman has been very and extremely helpful and patient with me. I can never thank him enough and I am blessed to have him as my Hearing Aid doctor. His staff are very nice and helpful too. read more

Dr. Littman is very knowledgeable and great to answer all questions. He's been great with my Phonak aids.

Dr. Littman is patient and thorough. He takes the time to explain everything and demonstrate how to properly use and care for hearing aids. I was referred to him by three separate friends and I'm so glad that happened. And his office was easy to find and has plentiful free parking. read more

Dr. Littman is excellent! I got hearing aids 5 years ago. Since then, he has made numerous adjustments and standard maintenance at no additional cost, including free software upgrades. He asks great questions and listens very well. He is very thorough in explaining the test instructions and the results. He is laid back, and easy to talk with. Very professional office, and very knowledgeable and helpful with insurance coverage. I always feel like he spends a lot of time with me. read more

Dr. Littman and staff do a great job helping people with all things hearing-related. Whether it's a hearing test or accessories for your hearing device, Dr. Littman and his staff are there to help. read more

Dr Littman was the best audiologist we have met. He has shown deep care and compassion on his patients who will always feel being heard when talking to him about their hearing problems. He was knowledgeable, understanding and did an excellent job to explain the reason of hearing loss during our visits. He recommended the fittest device to us and tirelessly helped to tune the hearing aid so it can perform the best. The clinic staff were super nice and helpful too. I will recommend this place to anyone who has the need without reservation. read more

Very knowledgeable, efficient, good advice, good service. I'm very satisfied

Dr. Littman is a hybrid of old school attentive bedside manner with cutting edge knowledge and ability to think outside the box. He is a godsend for particular kiddos like mine. read more

Dr. Littman is a great Audiologist. My mom has been taken care of by Dr. Littman for the last 6 years. We just went in to get new hearing aids, and he went through the various options and I feel really comfortable with what he recommended. My mom is 80+ years old and he was extremely patient and caring with her during the evaluation...she did not want to leave, when it was time to go :). Dr. Littman is a great human being and a great doctor - I highly recommend him! read more

Very professional with testing in much more detail than other hearing centers. There is always a period of adjustment to new hearing aids and Dr. Littman is very patient answering questions and is an expert at tweaking the aids to my specific loss. Would highly recommend. read more

Dr Littman is a wonderful audiologist. He helped me get a great set of hearing aids and has been generous with his time and expertise in the follow up appointments to make sure I am using all the features. I highly recommend him! Check him out before you buy something cheap online. It's not the same. read more

Dr. Tom is learned, experienced and is personally helpful. He has a great staff and they are helpful as well.

What a great experience. Dr. Littman was very personable and explained every procedure. Different tests narrowed down my specific Tinnitus and came up with a game plan in the very first meeting. I felt that Dr. Littman was focused on my concerns and gave me some options. It is great to get honest answers and not a sales pitch. read more

Absolutely top-notch care at very reasonable prices (hearing aids are not inexpensive, but I definitely felt like I received excellent value for the cost). I've been very pleased with the new hearing aids I was fitted for and would happily recommend them to anyone needing audiologic services. read more

Good, attentive service in a laid-back atmosphere. A very good array of hearing products and lots of expertise.

I took my Mom to see Dr. Littman just before Thanksgiving this year. Her old hearing aids from Costco just weren't cutting it, and I wanted her to hear the conversation during the holidays. Dr Littman was so very patient and caring with her, and worked hard to find a solution that would get us through Thanksgiving. He found that both my Mom's speakers were broken. And repaired the one that could be fixed, and gave us a loaner to get us through Thanksgiving. Then when we came back in, in December, he was able to test her hearing to find that she needed a lot more help in her left ear. He found an affordable solution for us, rather than spending thousands on a new set of hearing aids, and now my Mom can hear SO MUCH BETTER! I can even be in the same room, watching TV, and the TV volume doesn't chase me out of the room! I'm so very glad we found Dr Littman! He's a gem of a man, who really cares about finding what's best for his patients! read more

I have used Factorial Hearing Center for 8 years and have always been very satisfied with the hearing aid fitting and service of Dr. Littman. Very professional and no pressure to upgrade or purchase new aids. I highly recommend Factorial Hearing Center. Bill Donovan, Bellevue read more

Dr Littmann was great! He was able to find the right hearing aids for my hard to fit ears. He took time to ensure I was comfortable with the process and understood the adjustment. read more

As a professional entertainer hearing is very important to me. When I came in for testing I did not realize the extent of my hearing loss. Thanks to Dr. Littman's thorough diagnosis and expert explanation I was amazed at the sounds I had been hearing minimally or not at all. I encourage people to get there hearing checked by Dr. Littman to discover sounds you may have been missing in this wonderful world. My hearing aids help me hear better in concert as well as in restaurants and with family. Getting the correct hearing aids for you and what you do is very important. Dr. Littman's knowledge, experience, and caring ensure you get the best device for you. Also, regular visits for 'tune ups' keep my hearing top notch. It is a pleasure to work with Dr. Littman. In encourage you to go and hear for yourself. From My Heart to Yours - Italene Gaddis read more

I can't say enough good things about the staff at Factoria Hearing! Derek is very skilled & did the original assessment of my husband's hearing loss. Dr. Littman is a PhD / Audiology & teaches at the U.W. He tweaks the devices over time to accommodate real-life situations as the brain gets used to them & explains technical issues so we understand them. Bianca patiently handles billing & office management. We've dealt with all of them & highly recommend them & the device suggested. Couldn't be happier with services, patience, & skills of these providers! read more

Great facility and people. Dr. Littman did my hearing test and fitted me with my first hearing aids. He is patient and methodical in his work. Explained everything that I needed to know and was reassuring about using the aids for the first time. I was referred to him by someone well known in the field and I am glad I followed up on the reference. Dr. Littman and his staff made the experience very easy and comfortable. read more

I have been seeing Dr. Littman for follow ups after a ear surgery I had last year in the Bay Area. In my opinion, Dr. Littman was very knowledgeable, patient, professional and genuinely cares about you. During my first visit, I had an audiogram and a detailed check up done. Due to some uncertainities in the findings, he suggested that we get opinions from the doctors who actually performed my surgery back in Stanford. Now, getting a response from the doctors at Stanford was something that was taking me really long, particularly because one of the two doctors was no longer working there. But Dr. Littman, and his assistant Bianca, persistently followed this up on my behalf and got me a response within a week's time ! His assistant, Bianca, is extremely helpful and a very nice person. Who would respond to emails sent at 10pm instantaneously ? She does ! Also, I've not had any problems getting 5pm appointments. That way, I don't have to get off work early. Overall, I would highly recommend Factoria Hearing. read more

Dr. Littman has done hearing testing on me in his office. He determined that I needed hearing aids. I now have hearing aids, provided by his office and am in my third years of wearing them. He's always available to clean them when I need them cleaned. He and his support staff are the best! I highly recommend this clinic. read more

I am a very satisfied client at Factoria Hearing; and I recently helped my 92 year old mother to become a client as well. My mother has been hard of hearing all her life and wearing hear aids since she was in her 40's. Dr. Littman was able to find and duplicate the 8 year old hearing aid she had been using. She has been very satisfied with her new hearing aid which was from the same US company in Minnesota. Thank you, Dr. Littman! read more

I am delight with the very professional service I have received over the last 18 months from Tom Littman, Ph. D and his entire staff. Not only did he help me select the appropriate set of hearing aids for my particular hearing problems, he has stayed with me through various adjustments I have had to undergo while getting used to wearing them and having my mind teach me how to accept the improved sounds generated by the hearing aids. I would be most willing to recommend him to anyone have a hearing problem. read more

Thank you to Dr. Littmann and staff. Working with Dr. Littmann, we found the perfect hearing aids for my hearing loss. The hearing aids have given me back a part of life i was missing! Thank you for your knowledge and professionalism. read more

Dr. Tom Littman has changed my life! He recommended the proper hearing aids for me and now I feel normal again! I can hear in restaurants, on planes, in cars, and on and on. Excellent customer service, warm friendly staff and extremely helpful. If you have any hearing issues, you need Dr. Tom at Factoria Hearing. nwcatlady North Bend, WA read more

We have been with Tom Littman since my son was born almost 10 years ago with a hearing loss. At the time, Tom was head of his department and spent an hour with us and our questions even tho we didn't have an appointment. Not only did he provide solutions, he helped us through the grieving process when we learned our newborn baby couldn't hear. We have followed Tom to Bellevue even tho our home is in Shoreline, WA and there are many providers who are much closer to home (including Childrens)! We have stayed active with our son's birth to 3 program for children with hearing loss and regularly refer new parents to Tom Littman. We are always welcomed with a smile and feel relaxed from the moment we walk in and that is saying something for a mom with 9 and 11 year old boys! Often there is a basket of treats which always makes my boys happy. They are very easy going about the kids playing with the displays of hearing aids and other devices. I never feel like I have to tell my kids to sit still and don't touch! There is always time for questions, we never feel rushed out or cut short. One read of Tom's experience speaks for itself. He stays in touch with the latest developments and technology available for people OF ANY AGE! I'd send any friend or family member, young or old, to him. If i could give them 6 stars I would! read more

I'd had my hearing tested three years ago at a different clinic, but they did not have any openings that fit my schedule. In spite of some poor reviews I'd read about the FHC on City Search, I figured I wasn't risking much for a simple hearing test. My assessment: the staff at this center care about the quality of service and take pride in what they do. What I experienced: - Testing at the FHC was much more extensive than the hearing tests that were administered at the other clinic - Equipment used at the FHC was 'better': rather than headphones which were used at the other clinic, special, custom-fitted ear inserts were used. Extremely more effective at blocking out ambient noise - With each test, Dr. Littman explained the procedure, what specific aspect of my hearing was being tested, and what the results meant. He encouraged me to ask questions. I did not feel rushed. - Dr Littman let me view my outer ear using a scope attached to a monitor. I'd never seen the inside of my ear before, and found it reassuring to see both my eardrums intact and the canals free of blockage. - At the end Dr Littman provided a very thorough summary of my test results using a descriptive chart which showed the status of hearing in each of my ears, with graphical examples of the sounds I could no longer easily hear (songbirds, voices in crowds, whispers). Using a printout of the ear's anatomy, he showed me what parts of my ear had positive test results and which parts (the cochlea) had degraded. - Kathy at the front desk was very friendly and receptive. She provided detailed instructions on how to locate their building, and was very understanding when I call to inform them I was running late due to traffic I'd obtained hearing aids from the other clinic but had them set aside after my work circumstances changed and I felt I no longer needed them. Dr. Littman encouraged me to wear them. He cited a recent study at Johns Hopkins which linked uncorrected hearing loss with an increased risk for dementia. He said the model I had as decent and appropriate for my type of hearing loss and did not try to sell me anything. Should I need another hearing test I will certainly return to FHC. read more

Dr. Littman is one of the best audiologists I have ever been to. He provides top quality, caring service. He is very knowledgeable, friendly, patient, and definitely puts the client's well being and satisfaction first. He spends a lot of time helping, adjusting and answering questions as well as examining best hearing device options from both a technology and financial perspective. He has worked with the manufacturer on the latest technology for my severe to pro-found hearing loss and it has made a huge difference in my quality of life. I would highly recommend him to anyone. Note: I began seeing Dr. Littman 6 months ago after I spent 10 years and many thousands and thousands of dollars with a prominent audiology group who has several clinics in the Northwest. I stopped using the other group when they seemed to focus more on marketing and selling products rather than helping and servicing clients. read more

It is rare these days to find a doctor more interested in their patient's well-being than the money they receive from the services they provide. Dr. Tom and his wife, Bianca are two such individuals. They provided such compassonate care for me. I am an older woman who desperately needed hearing aids. Both Dr. Tom and Bianca went out of their way to help me. I had not been able to hear very well for a very long time. In desperation I even tried using a friend's (who had passed on) hearing aids... they did not fit well but at least I could hear a little. Dr. Tom provided me with testing, evaluation and NEW HEARING AIDS!!! When I first got them I jumped up and down like a 5 year old. I am so happy and excited to be able to hear. THANK YOU DR. TOM AND BIANCA. I suggest their services and expertise everyone and anyone! Donna N. read more

I have been seeing Dr. Littman for about three years for my hearing loss that probably started since childhood and progressively got worse. I like to work with Dr. Littman for his patience and professional knowledge. He would spend lot of time with me in order to get the perfect hearing aid settings that worked the best with my issues, and readjust as my brain adjust to the new sounds I could hear now. As a curious scientist myself, and a UW professor for Dr. Littman, we would have a lot of discussions over how hearing aids work, how our brains work, the best ways to work with hearing aids, etc. Each session was very enjoyable. read more

I'm 73 years old and have succumbed to experiencing high frequency hearing loss. Dr. Littman expertly guided me to a set of hearing aids that now permit me to not depend on face-to-face communication at work (Yes, 73 and still working - because I enjoy it !), or to subject my wife to repeated requests for "what did you say ?" or overly loud TV. I have had the aids for four years now and am grateful for now being able to hear sounds I once had not heard for many years (as simple as the sound of my feet moving on carpet - and more). Wonderful and caring long-term service (fine tuning the aid performance, cleaning the aids, and provision of batteries and filters to protect the aids from ear wax build-up). I would recommend this service to anyone and everyone. read more