Great service. Scott helped me out. I drove 40 mins from the high desert and I was in and out within 15-20mins with a firearms purchase. Professional guys and attentive to customers. No 1 hour wait like big box stores. Support your local shops! read more

Terrible custmer service, I assume from other reviews Scott is the owner - He is an old ugly total shit bag. Shop ANYWHERE else.

So i NEED to buy these $800+ to get my gun license??! came in here just for my license and some dude with tattoos forcing me to buy these handhelds in order to obtain my Gun license and when i ask to see revolvers he dares to say those aren't for beginners like me.. so i came to Turners gun shop and got it right away read more

Highland Guns - expensive and rude - Guns & Ammo Near Me - Highland, California

I've only recently dealt with Highland Guns. I'm 81 years old and remember the days when gun shops were commonly available. Today there are only a few. This shop maintains the standards that I was accustomed to. It is throw back to the good times. Can't recommend them too highly. read more

Over pricey for something u can buy at turners for way cheaper almost half the price , customer service wasn't all that great , the young lady was nice but the older white man serious attitude issue would not go back To buy anything here read more

Stopped by just to look and mentioned ammo that I haven't been able to find in the last 5 years and was told "we have it". Yes, he did, and at a very reasonable price. Nice experience. I'm glad I stopped! read more

Greedy, absurd prices. Insane profit margins. Do not buy from them Do not sell to them Do not engage in any business with this insignificant business read more

Great place to get your guns and ammo. Ver knowledgeable staff. Mark and Scott are awsome. I live in Riverside and come here for all my shooting needs. read more

Elaine and I we're very pleased with the service we received from Mark, an absolute stud when it comes to guns and super relatable and personable to us. Thank you so much! read more

Highland Guns - Just the start of our collection - Guns & Ammo Near Me - Highland, California

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Very helpful and knowledgeable employees. I came in with a friend wanting to window shop but ended up purchasing a gun. The employees were so friendly and we had good conversation about the many options they had available. In the end, I ended up purchasing a Desert Eagle, great gun. The staff made it very easy to purchase and provided me with all the information I needed on the gun and the process. The background check was quick, their process was extremely easy to purchase guns and bullets. I was able to quickly pickup my gun after the 7 day wait period. They have a large variety of guns, bullets and services if you are looking to purchase. I would absolutely recommend Highland Guns, great people and wonderful service. No complaints at all. read more

I'd give zero stars if I could this review is a little late. Last time I was at the store was in 2019. I had a lower receiver sent to them from primary arms.com, and Highland guns sold out from under me. I admit I was a little late, picking it up as I was traveling for work that year, but I stayed in contact with them over the phone and the date that I called them to ask if it was there they said yes and come on in. I went in about four days later. And the guy in the front immediately was confrontational wouldn't let me speak, and every time he asked me a question he started speaking two words into it, I showed him all the paperwork that I had showing that I had came in and he claimed it never came in and I told him that a lady over the phone told me it was a few days ago. It turned into an argument. This guy cannot be proven wrong, even though it's staring them in the face. I got the feeling that they acted like they were better than anybody meaning that they had crap attitudes. He did not try to help find or look he immediately told me it was gone after seeing the dates for my paperwork without checking his paperwork. I will not use this place again. There are many FFL dealers in Southern California. I use this place because they had the cheapest fees. It is true you pay for what you get and this sucks because that lower receiver was on sale for $69 and after the sale and went back to its regular price which was 150 so I let it go. Whoever has my angry badger lower receiver. I hope you enjoy it, I hope you did not pay more than 70 bucks for it either. I'm sure you did if anybody reads this and they are the proud owner of an angry badger lower receiver for an AR 15 bought from Highland guns. It would be pretty cool to watch it sing some lead and into some targets for a day. I don't want it. I just hope it found a good home. I am out the money and at that time a few years ago that was a big hit for me. I saved that money to get that receiver pennies at a time, as I am a father of three, and I come last. So that receiver represented the effort of every penny, that went into getting it, was the last penny after my children's belly's were full. When gun laws are strict as they are in California, it sucks twice as hard to get boned by a company who supposed to be supporting your second amendment. I'm not the only person who has yelled at these people, and I'm sure I won't be the last. Thank you for reading happy holidays. And to the business reply: No duh person! Did u not read what I wrote. Your employee or you said the lower was gone because I took too long to come pick it up. And by rule of highland guns you get to keep it after so long. The problem arose when your employer or you looked at this receipt I posted and went off that date. Did not look into highland guns paperwork, computer, or even consult a crystal ball. And he got infuriated with me because I did not just take his word for it, without checking anything on file, even after I told him I called a few days prior and a female employee told me it was there. So obviously you half assed this read just like the half assed service I was given that day. Your employee or you was being a jack ass from the moment I walked in. He asked questions and doesn't shut up long enough to hear the answer. All he did was talk over me the whole time. I'm sure you know who it is by my explanation of his rude behavior, I'm sure I ain't the first. I called PA and they don't have it. So don't try to reply to me like I didn't do my homework, you do your homework, find the recorded video u have all over the place and fire that ahole. Have u heard of an alias? Who ever typed the reply. So don't worry about the name here, worry about the customer who was disrespected. I just wish I reviews held more weight back then like they do now. I would've done this a long time ago. read more

Let's start with the good, quite a bit. + Stayed late to help my brother with a transfer + Staff are nice, knowledgeable and patient + Helped us to choose the correctly fitting accessories + Advised against some products; didn't just try to sell us anything/ everything + Compliant + Transparent + Reasonable + Great selection in store, also great explanation of products that they don't sell and why + Ability to customize/ machine products in the shop + Open every day And, the negative - Someone else on here made a comment about how this place operates like a used car lot, and a few people have made comments about the prices so I am assuming these guys aren't the lowest price in town. If someone walked in ill equipped to make an informed purchase, then I can see how they might have buyers remorse if they saw an identical product available no more than 1/2 an hour away for a lower price. My personal viewpoint is that sometimes quality costs more, and sometimes allowing room in a deal for a knowledgeable sales person to earn a living can be money well spent if it means getting the level of service I want. Our experience: I feel like these guys went above and beyond to help us, and with me being a novice in this field I was very happy with their inviting/ informative approach. read more

I went into Highland Guns the other day and was nothing but amazed by the personable and knowledgeable staff there! They had so many good choices and styles of guns for the best prices I have seen around. I now have to research what kind of guns they told me were best suited for my needs and make a choice and then head back to make my purchase. Thanks read more

Definitely recommend Highland guns !! Awesome service !! Answered all my questions !! Thank you

This spot got it all great price A1 service and all that!! Thank you guys for all the help! I come from Orange County so that should tell you something!! These guys are on point and price are right. God bless our 2nd amendment right and live free my friends!!! read more

Highland Guns - Highland - Guns & Ammo Near Me - Highland, California

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These guys are GREAT! The crew at Highland Guns are polite, friendly, helpful and HIGHLY KNOWLEDGEABLE We came looking for a good carry gun for my daughter and Mark took all the time we needed to make an educated decision. He even took extra time explaining the various strengths and weaknesses of a variety of options. There ammo prices are fair too! (I bought some 9mm ammo - which has been somewhat difficult to locate lately. I would not hesitate to rely on Highland Guns for my next gun, ammo and definately their input / advice coming from their years of experience Lastly, they have an in-house gunsmith who can have your weapon running BETTER than new read more

I went in just to look, cool place I would highly recommend it, staff was very helpful

This is far the best gun shop in San Bernardino, the people at this shop are very knowledgeable, and offered good competitive prices on high demand items.If you go to this shop definitely ask for Mark the tattoo guy he's very knowledgeable, Super polite. Won't push you to buy anything but educate you on whatever you decide read more

Highland Guns - Plenty selection - Guns & Ammo Near Me - Highland, California

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Had to go turners twice to be told at the end they couldn't help me out make 2 AR-15 California compliance and so I called Highland Guns and with no hesitation they had everything I was looking for and also were able to do a PPT all in one day! Highly recommend this place 200% read more

I had an amazing experience at Highland Guns and would refer anyone interested in purchasing a firearm to this store. Everyone was so kind and knowledgeable. My dad has been going here for years and recommended I purchase my firearm here and I can now say I won't go anywhere else. Scott, Mark, Kenja, Julian, and Isabel were so helpful throughout the entire process. They helped me find a gun that is suitable to me and showed me how to safely work my firearm. They had a sufficient amount of ammo and had all of the accessories I had wanted for my weapon. I'm sure you can buy a gun anywhere but you can't and won't receive this type of service anywhere else. While the process may seem intimidating, they made it easy and understandable. The welcoming environment and the knowledge provided made this a breeze. If I could give them more than five stars I would without a doubt or any hesitation. Thank you to everyone at Highland Guns! read more

BUYER BEWARE! This place is like a used car shop. You might get a deal or you might get scammed. I went in here in a rush to buy a new shotgun. Nothing fancy, just needed something quick. I looked at one and it seemed alright and was new. I went pack to pick it up and didn't even take a closer look to make sure it looked like what I purchased. I got it home and now notice it has damage and repairs on it. Some of the damage happened after I first purchased it. The repairs were even poorly done. This place isn't professional and ethical. Find another place. read more

Great Place. Quick and Easy PPT compared to the Big Box Stores.. Great Team and Know what they are doing!! read more

the store is great they got badass rifles and handguns.! staff is also great one thing I do want to say I'm upset about is one of the employees there so I no longer go the the shop anymore due to that employee being racist also, the same employee had worked on one of my AR lowers said he knew how to fix it and ended up breaking it now it's not fixable at all.! thank you very much T.M those initials should tell you who the employee was read more

I freaking love this shop!! They're so cool. This shop gives the best vibes ever! They're so knowledgeable. Literally anything you want done they'll make it happen. Mark is AWESOME. He's so welcoming and friendly he'll make you wanna buy everything. Billy is a super dope in house gunsmith, if you want your guns engraved or want any extra additions he's the man for the job. The entire family is great. If they don't have what you want they'll get it. There's really no need to shop anywhere else. If you don't live nearby you gotta drive here for sure. It's always worth the drive when I go. They're open 7 days a week and they got a good variety of stuff. They have a big machine thing idk what it's called but they do all kinds of cool stuff to your guns. read more

I love this place. They are very friendly and knowledgeable. Nothing but great experience at this store and great prices. Definitely recommend them. Thank you Scott read more

I purchase a G19 online from an online out-of-state store and had it shipped to Highland, a listed FFL on thier site. Then I called Highland and spoke with a gal who patiently explained and answered my questions in detail the process of picking it up, including to make sure the "Shipping Authorization Letter" was sent by the warehouse. After I received confirmation that the package was delivered, I called Highland again and found out that she was right and that the warehouse did not send the SAL. The gentleman who answered the phone took the time to patiently explain what the process will be and that even though they reached out to the warehouse it might be better for me to contact them as well as their customer, as the warehouse has a history of sending product without the SAL. After almost 2 weeks of waiting on hold for an hour and a half several times and multiple emails back and forth with the warehouse, including their website shutting down, they were able to find and fwd the SAL to Highland as well as directly to me. When I received the call from Scott at Highland to notify me that my firearm was ready to pick, he explained to me everything that I would need to do so. I got to Highland right at 10:00am the following Saturday morning, and was let in and greeted by Scott. Although I was prepared for a long line and up to 2-3 hour wait from what I hear can be experienced at other stores, I was surprised to see only several customers ahead of me who already being helped by other staff. Scott began the process, had me verify and examine the items, content and serial number, asked if I had any questions and I was out of the store within 23 mins including taking the FSC. On top of that, I had a pleasant conversation with Scott, and even shared a story, that gave us both a chuckle. I have to say that my experience with you Scott and Highland was better than expected and that you provide excellent customer service. Thank you guys for the service you provide our community. You have a new customer, now member, who is willing to drive 51 miles. read more

The best local gun ship around! I went there to purchase my second gun but it was a firearm that I had never owned before. The sales team was very helpful in explaining all the different options I had. They were very busy but that did not stop them from being helpful. There pricing is on point as well. From now on they will get all my future firearm and ammo purchases. Thank you Highland Gun's! read more

I was new to buying ammo during the Biden AR scare and they severely up-charged me 300% on 223. Be careful of the sales sharks here and do your research before going in. read more

Prices are high But most of all for me it's service there very rude Lot of unnecessary attitude Won't be going bk ever again read more

The best place to exercise your second amendment!! The staff are very knowledgeable, friendly and helpful!! Julius help convince me on something I have wanted for many years. The whole process was easy. The owner Scott was great!! The woman ( I didn't get her name, sorry) was also great and very helpful!! Thank you Highland Guns for the seamless transaction. read more

they sold me 2 guns I didn't order or want. Nevere buy from them without exact models and prices. Would not cancel my order less than 24 hours after placing. read more

The best gun buying experience ever. Mark the tattooed guy was very helpful, and took his time to explain some options for what I was looking for. I would highly recommend highland guns to anyone looking to buy a firearm. If I could leave 10 stars I would. read more

Been going here for a few years, recently purchased a firearm from them, the staff were amazing and helpful. They managed to get me a firearm that is rare in my opinion. Going to get more firearms from here in the near future Guaranteed. I would recommend anyone in the area to just take a visit even if you're not going to buy anything it's worth a try. Best gun place in the area. read more

Highland Guns - Guns & Ammo Near Me - Highland, California

This place is terrible. I will never buy another gun from this price gouging business. They're guns are marked up way too high! Just head on over to turners or jepsons in Yucaipa. Don't buy ammo here. 9mm going for 1 dollar a round FMJ. It's ridiculous! read more

Most of the the employees here seem like they are on drugs. They are very hostile and demeaning. I will not and would not suggest dealing with these people. I have worked with other FFLs in the past, and had a great experience. Thats the difference between professionals and scumbags. read more

I purchased 9 mm ammo for $59.95 per box of 50 rounds. Went to the range last week and found out boxes are $23 for 50 rounds. So disappointed the business is price gouging and charging outrageous prices. #highlandgunspricegouging, read more

I have bought several firearms from this business and had no issues. I have also ordered firearms sent to this business and still had no issues. I did order an M 18 Sig which has taken several months but I do understand the circumstances that the country is in. I would recommend this business to anyone looking to purchase firearms, ammo and or have a firearm delivered to them for registration. Two thumbs up!! read more

I haven't don't business with them but the gentleman on the phone was extremely helpful. He answered all my questions. I would be very careful shopping online as their is a fake website posing to be their shop. If anyone try's to ask you for a non credit card payment like zelle or cash app do not do it. This is why I called, to confirm it wasn't them. They have tired to remove this site but are struggling to have anyone help them. read more

This place is awesome! I would recommend! Their customer service is the best compared to others shops we've been to!

I purchased a firearm from them and the process was easy and FAST. I took the test, got my card, picked my firearm, filled out docs in record time. I was there for 45 minutes. 10 days later I went in and was there maybe 30-40 minutes because there was a line. Once I got in, it was no longer than 15 minutes for Scott himself to take care of me and get me out the door. I made an online purchase with bad pro shop and had to hunt down a California compliant gun. They do not make it easy, (Highland guns shows nothing but California guns). I went in to sign docs and spent an hour and a half in a line of 6 people then it took an hour to fill out paper work. Staff was nice but not as great as highland guns! I highly recommend. read more