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    HIGHLAND AUTO

    5.0 (1 review)
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    7 years ago

    Excellent customer service. They were able to work with me on getting approved. This is the best.. Highly recommended!

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    Seamless Auto - Maserati Ghibli | Seamless Auto | seamlessauto.com

    Seamless Auto

    (12 reviews)

    by far the biggest scam! Was pre-approved for a GLC…read moreMercedes-Benz on Capital One Auto Navigator ($20k). Capital One gives you the confirmed overall price for the vehicle so you don't need to negotiate the price once you get down there. After 2 hours of test driving and completing the applications they jumped up the price by $9,000 and claim that the sites listed price is how they get business in the door - false advertising! A $9,000 commission must be nice! A bunch of scammers! 0/10 I addition, no where on the site did it say there were any disclaimers. The sales manager also mentioned that he couldn't find your hidden information listed on Capital One Auto Navigator nor did the site bring me to your main website. He clearly said which I'll quote "this is how we get people in the door". https://www.capitalone.com/cars/vehicle-details/2019/Mercedes-Benz/GLC/300/WDC0G4JB8KV146083 You should be the one doing your own research and not wasting the customers time. I called prior, showed my quote upon arriving and once I completed the whole process which was well over 2 hours is when I was told that not only would my quote not be honored but jacked up by $9,000 minus any taxes or dmv fees which I was more than willing to pay. Again, it's bad business! 0/10 and would not recommend even to my worst enemy. Do better!

    We went to see if we can negotiate a SUV we liked with the financial guy Walter He was rude didn't…read morehave the decency to stop what he was doing to talk to us and treated us like if we were idiots. Didn't introduce himself didn't tell us have a seat let's talk nothing I will never buy a car from them and will let everyone know not to go here. Very unprofessional !!!!

    L.J. Marchese Chevrolet

    L.J. Marchese Chevrolet

    (35 reviews)

    I've had the BEST experience purchasing my new car! 10/10 would recommend, and will be coming here…read morefor all my car needs.

    I experienced blatant deception at this dealership. The SUV I got into reeked of cigarette smoke,…read morehad ash all over the dashboard, and rear seats that would not properly lock into place, which was only discovered after I tested every single detail of the vehicle. This was after I was told multiple times it had passed the mandatory NYS 162-point inspection. If they had checked the seatbelts as required, they would have noticed the malfunctioning seats. Juan looked me in the eye and asked me if it was a "dealbreaker." Tom (the manager) AND Juan both said it passed a NYS 162-point inspection. The finance guy I spoke to on the phone about warranties also referenced the same inspection. They confidently stated they could fix the problem without knowing what the problem was. They had a "guy from the shop" come out and look at it. He was smoking a cigarette at the time. He looked. He never touched the car. My husband did more work to fix the seats than he did and was unsuccessful, including looking up YouTube videos! Juan just stood there. I told them to call me when they fixed it -- they never called. I also mentioned the cigarette odor the minute I got into the vehicle and Juan blamed the previous owner admitting it had not been detailed since it was brought in, letting on that it had been sitting on the lot for "several weeks."

    Freedom Chevrolet - This is the car "on sale," until you get into the showroom, when they inform you it is really $3,000 more!!!

    Freedom Chevrolet

    (24 reviews)

    Well it's always good when you can go somewhere and they do their job when they say they're going…read moreto check fluids. Apparently I was riding around with no coolant. That could have ended badly. The reason is because I've been at another dealership which I thought was a five-star dealership twice within 30 days and needed to come back a third time they just couldn't get me until January 6th. I was able to call this place and drop off at the same day. So back to the fluids I'm glad that they caught it and they filled me up. I called back to the other dealership and they said that even though they tell you that they checked all the fluids they won't refill your coolant because it's too expensive. Yes these guys charged me for it but at least they told me that my coolant was low, if the other place would have at least checked it I would have told them yes refill my coolant. So thank you for saving the day. Also if anyone wants a dealership that can speak Russian this would be the place. I overheard some of the background while I was waiting in the waiting area. And then I looked around later after my cashier told me that there are plenty of people there that speak russian. I do and it was nice to have that opportunity. But some people that is their main language and they may be very happy to know that there is a place that they could go.

    BE AWARE! COMPLETE BAIT AND SWITCH. Drove two hours to get there. I saw the sticker price on a…read morevehicle and choose to go with it. As I am sitting down, they then tell me the price is $3000.00 more than the STICKER PRICE on the vehicle. I asked, why so much? They kept saying that's the internet price. Internet price? I literally saw the sticker. Saw nothing online. Manager did not care. Waste of time and complete false advertising .

    HIGHLAND AUTO - usedcardealers - Updated May 2026

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