My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

Has been amazing for all the plumbing needs we have, we will always use Herrera, thank you for…read morefixing my drains and water lines. Very trustworthy service

Ernest is good people! He assessed my problem and did just what was necessary to fix it. It's nice…read moreto deal with someone that's honest and professional. He's earned my repeat business!

I wanted to update my review from 5 years ago. I have continued to use Dean's Plumbing, and no…read morequestion will always use Dean's Plumbing moving forward. I have had them replumb both of my 1960's bathrooms when we were remodeling, replaced the main sewer line in my backyard, installed new laundry vent and assisted with a couple clogs. This started with a water heater replacement, and I could not be happier with the amazing service I have received. I have owned a home for 38 years, dealt with multiple plumbers, electric repairs, etc. and no one comes close to the expertise and service I've had with Ronnie, Jason, Dillon, Chloe and the rest of the Dean's Plumbing team. I have no affiliation with Dean's Plumbing, just a satisfied customer.

We had a great experience. Luckily, they were able to come out the same day of our issue. Jonathan…read morewas fantastic. He was very informative and helpful. We will definitely do business with them in the future.

I've been using Speake's for many years. I don't have a handyman so gotta use service people even…read morefor small jobs. Occasionally I get frustrated with the price of plumbers and call around and get quotes...and end up back with Speake's. His guys are always knowledgeable, professional and seems like to me, fair. They have rebuilt toilets, fixed shower and sink drains, you name it. Today I had Kasey out and, like most of Speake's other service guys, honestly told me my options but added he didn't think I needed to replace a part at this time. They are good about fixing things I wasn't planning on fixing with the call to fill the hour, since you pay by the hour. One time a few years ago one of their guys fixed an outdoor faucet for me and didn't do a super great job. I called and they sent someone out the next day who fixed it correctly. I feel like, for the plumbing business, it's probably as fair of a value as you're going to find. They're timely and easy to schedule with.

We started smelling sewer gas in one of our bathrooms and figured we needed to have our toilet…read morereseated. We decided to look for recommendations in my neighborhood mom's group and follow up those by referencing Yelp reco's. Decided to call Speake's Plumbing and so glad we did! We called on a Thursday afternoon and left a message and received an immediate call back. They said someone could come out the following day. Speake's was excellent about communicating and we opted in to receive text messages. They let us know that someone would come by between 10-2 on Friday. And they did! Enter Mike on Friday afternoon around 1:30! We showed him our bathroom and he could smell the sewer gas too! We had kept the door closed to keep fumes down to the rest of the house. Also opened a window. After he removed the toilet and scraped off the wax he found the real problem. He came to show us what he discovered. There was a gap between where the flange and the drain pipe meet. Mike fixed the pipe and replaced the flange with a new beautiful brass one. This is the only pic I took. We love our Toto toilets and asked Mike to replace the insides with a new flush valve kit since the current one looked really old. He replaced the toilet and cleaned everything up. We paid and he sent our receipt via email. The price seemed in-line and we were very happy with Mike and the service he provided. We will definitely call Speake's Plumbing again if a plumbing issue arises.

I came home Friday Afternoon (10APR26) to find a puddle forming in my garage. My water heater of…read moreover 16 years had finally given out. To Rescue Air's credit, they had been warning us each time they came out for HVAC Filter rotations. Thankfully, Rescue Air's ace plumbing expert Mr. Phillip Blystone was dispatched to my home to assess the situation. Within minutes he identified the issue and immediately started to work out a plan and arrangement my family could manage to cover the expense of the Water Heater replacement: the source of the leaking problem. Rescue Air has a very long history of working with my family since we've been in this home (2016), so that level of service is a given these days. But that's not the complete reason for the 5-Star rating. The next day, now with a working heater, my wife and I discovered that a leak was still present in the Garage. Upon calling Rescue Air to let them know what was going on, Mr. Blystone responded swiftly to our location to triage the leak. Using both his advanced equipment and intuition, he found that in spite of the solid repair and replace he and his team performed of the water heater, a leak was sadly missed during the initial assessment. Most other business would likely have tacked on a "not-our-problem" sort of response to this. However, Mr. Blystone and by extension Rescue Air are not your normal type of company. With careful consideration of the economic circumstance of the recent repair & purchase, balancing years of customer loyalty and being a genuinely saint, Mr. Blystone proceeded to isolate and resolve the leak (a small puncture hole in the T-pipe hot-water line leading from the heater) pro-gratis. Completely unexpected, but definitely much appreciated! It goes without saying it would be extremely foolish for my family to consider doing business with anyone else in the Dallas Metro given Rescue Air's track record with our family. The value lost would be far too great. While I hope to not need their services as often as recently, I definitely look forward to working with them and Mr. Blystone should the need arise again.

I believe the other negative reviews to be spot-on. Be very, very careful with this company…read more They came in to give an estimate for one repair, but that turned into a big, scary report of all the issues, pointing strongly at a completely new system. Ok. They had photos. Their explainations sounded reasonable, especially when coupled with the photos they quickly flashed through on their tiny phone. So, I told them that we would likely move forward, but I require two things - a copy of all of those photos, and two estimates, one for what they wanted to sell me, and a separate itemized repair list. I got two estimates - one for the original they were pushing, and another for something MORE expensive. No itemized list of repairs. No photos. When I reached out in email, they wanted a phone call. There is almost always a good reason for not wanting to leave a record via email. But, $15,000-ish for a new 5 ton unit, with no new duct work... yeah, you'd better *really* back that up. They could not (would not?) I now have to suspect that thier photos were doctored in some way, maybe even not all of my unit. Who knows? Who looks inside, like that? And, I suspect their reason for not sending me copies of those were dubious. They also pressured the sale claiming that "prices go up next week for Summer." Sha. Ok. This was in March. Good luck with these tactics. Not for me. If you want to give them enough rope to hang themselves to find out for yourself, just act ignorant and as excited for a new unit as they suddenly are to sell you on it. You'll see. It'll cost you $120 for the scammy diagnosis, though.

Larry is reliable and won't overcharge or sell you something you don't need. I've successfully…read morereferred him to others who also agree

Larry Purcella came and took care of my emergency plumbing problem. I had been without water for…read moreover a week. Several plumbers I contacted would inform me that it would take at least 5 to seven days before they could get to my repair request. Once I explained to Larry that I had been without water for such a long time, he immediately made it a point to come and help me with my situation. He performed the job timely, did an excellent repair and had me going within a few hours. I am very grateful he took the time to help me considering my health issues. In addition, he was very reasonable. Yes, I will call him again and will continue to use him in the future. I highly recommend him and would give him more than five stars. Thanks Larry. Jack P

Quality work and value for money. Great Job, would recommend. Jerry , Andy and Tim went out of…read moretheir way to get things done with City.

The plumbers arrived on time and I appreciated that I was notified in advance to meet them while I…read morewas still at work. They did a great job servicing my water heater as it needed a flush after four years. Note that I was unaware of this maintenance was even needed! My bad! Thankfully it's behind me now. I also had them look at my sink disposal and two toilets. They provided good advice about the condition of a water valve on one toilet and after discussing price options, I decided to get the toilet pumps updated. Overall, they took just over an hour for all the repairs and then explained everything they completed by taking me on a "tour" of the repairs until I was satisfied. The service was exceptional even though I had questions about pricing in which the owner Jerry was able to discuss so that we were all happy in the end. Thanks Jerry for reaching out to me! The service is exceptional.

Watch-out for these guys!!! I requested to check the dishwasher but they didn't want to do it. They…read morediagnosed "the problem " without pulling out the dishwasher that was leaking. They quoted us with a ridiculous amount and an elaborate plans to tear out our floors, dig 4 ft, etc, etc. I'm glad we had a 2nd opinion. What this guy quoted me was way off. We only needed to replace a part. However, we decided to replace our dishwasher for a new one which covered with the home warranty insurance. (See photos of they charges)

This man came out to my house not knowing that I was a contractor and have dealt with plumbers…read morebefore doing plumbing myself for many years told the insurance company that he did a hydrostatic test on my sewer line let me also tell you he was only here for about five minutes with no tools and did not remove the toilet to do a hydrostatic test and charged the home warranty company For doing a hydrostatic test lied to the company This company is untrustworthy I would not recommend using them for any service if they are sent to your house tell them to leave

Called for a quote on getting a water line extended two feet in the wall and install an ice maker…read morebox. Additionally needed an unrelated hot water line and valve under a sink repaired. Days later they came out and insisted to go through the attic at great added expense (we did not want water lines overhead). They quoted $2500 for the fridge and $300 for the minor sink repair. Came off as trying to get one over on a disabled woman. Left the attic door down and a mess under the bathroom sink. I chose another plumber (D&J ) who charged a much more reasonable $450 for both and did the job in the wall, cleaned up after the work and was in and out in 1.5 hrs.

Bad customer service from a very dissatisfied customer! Might want to reach out for better customer…read moreservice! Overcharging for repairs!

I had a kitchen sink backup that I partially resolved by using a hand auger to break up the clog…read more But after spending a day trying to clear it, I knew I needed professional help. After contacting several plumbers, Mother Modern Plumbing stood out for their attentiveness, honest commentary and straight up, fair pricing. I ended up booking the $299 drain clean special which came with a warranty and I'm so glad I did. I booked and received a confirmation call and email. The day of the service, I received a text with bio of the plumber that would be servicing my home. Adan Diaz showed up and he was fantastic! He was pleasant and knowledgeable. Not only did he solve the problem but he gave pointers on what to look for and other homeowner misses that can ultimately end up causing thousands if dollars if not addressed. He didn't try to upsell or force. He came, did his job and educated. If I need a plumber in the future. I'll fit sure call Mother!

Great service, salesperson and tech were both friendly and highly communicative. Very willing to…read moreexplain how things work and what risks or benefits are associated with different options. Good value, just over $3k for two toilet repairs, adding a high loop to our dishwasher, adding a backflow tank to our water heater, replacing a hose bib in the yard including some brickwork, and adding a whole home shutoff in the front of the house where the water main enters it.