4 stars for service, 2 stars for the price of services…read more After reading the prior reviews on Yelp, which were all 5 Stars, I thought this would be a good company to call to repair our sprinkler system. Before the start of the Spring watering season, I wanted to have the heads checked and get a couple of sprinkler heads replaced that were gushing and leaking. I requested service on their website and was promptly called back to set up an appointment. I also noticed that Seniors automatically get a discount, I liked that. I was told my service technician would be Jim. He called around 30 minutes before he was scheduled to ensure I was home. He assessed the situation told me I had two heads that needed replacing and proceeded to finish testing the zones and repair the defective sprinkler heads. He finished up in less than 30 minutes. Jim was very nice but seemed very much in a hurry. This is my fault, but I was really surprised that he didn't come in to give me an estimate. I figured he was still out there checking the system. The bill was under $200 which I felt was excessive due to the time he spent working on the system. Oh well, live and learn, live and learn.

Lazy Work and Horrible Customer Service…read more Last October I had a zone go out and Discount Sprinkler repaired it to get my system up and running. When I turned my system back on in late May I noticed the zones were not working again. At that same time I noticed an exposed low voltage wire in our sloped side bed so we made a point to mention to the tech when he came out on Friday, May 31. He told my wife the wire had become disconnected and to be very careful as the connection is very sensitive. Furthermore he charged us for labor when I called originally the receptionist noted it would be a warranty visit. When I came home that same wire was still exposed and in the process of doing the right thing of burying the wire the zones once again lost power. I called first thing Monday AM and spoke to the receptionist and she said she would let the owner know. I explained to her we just planted $800 worth of plants and were leaving town on Thursday PM so getting our system up and running was vital. After no call back I left a message Tuesday early afternoon. I then called another vendor Wednesday AM after I still did not get a call back. The new vendor was able to come out on Thursday. He ran a new line to be efficient with time, and this time buried it in the grass as he said he avoids beds since they are susceptible to erosion so not the best area to bury wire. After I returned from my trip I was finally able to connect with the owner (Richard) on June 12 (I called him BTW...still no call back from my outreach). He said he would connect with his tech. After no reply I texted Richard on June 17 and he replied the tech was not familiar with the job. To help expedite I texted pics of my house plus the 2 Discount Sprinkler invoices and the 2nd vendor's invoice (so he could see I hired someone to fix their poor workmanship). Still nothing. Fast forward to July 19 after numerous follow ups on my end and Richard finally said the May 31 visit was not in fact a warranty visit and that he would not reimburse for the labor from that visit. Oh, he offered a credit for a tune up in the future, but clearly having Discount Sprinkler come work on my system was not anything I would consider. All that said it is beyond crazy how poor of a service Discount Sprinkler provided. The lazy job back in October is one thing, but to not fix that wrong on the May 31 visit (if a wire is so sensitive why on earth leave it exposed in a bed where there is obvious foot traffic?), and still charge me is absurd. In the end I would have been content if he credited back the $148 in labor for the May 31 visit to help offset the 2nd vendor's labor, but alas he did not. Perhaps Richard will one day care about customer service and doing the right thing when issues arise. Until then I would think twice before using Discount Sprinkler.

Adam Lopez Service our Fireplace switch that does not work. Adam was great he arrived on time and…read morevery professional and fixed our faulty fireplace switch- reasonable price. I highly recommend this Adam. Give him a call and he will not disappoint.

His customer-service skills are excellent. He explains everything he is doing and patient with…read morequestions and concerns. I will be referring him to lots of family.

Mike was so respectful and responsive. I needed a broken sprinkler head repaired, and he got in…read moredone the SAME DAY I contacted him. Although it was already dark he used a light and installed a riser to get the feed away from the concrete pad. As a retired person on a fixed income, I really appreciate his fair pricing when most other sprinkler services were ridiculously pricey. I would not hesitate to use Cutters again in the future.

WARNING Nice guy, but terrible business. Against my better…read morejudgment, I gave Michael Taylor a shot at a very simple job we had. the was to bring some good dirt in and lay sod down. After about two weeks of excuses, we finally got some dirt down, not how we wanted it, but he put some dirt down. Then, came another week of excuses and he never got the grass we paid him for. Long story short, we paid him $1600 up front to buy the supplies, and he only brought a portion of the dirt we agreed to and NO GRASS. We knew he had no intentions of finishing the job, he stopped responding and he stole our money. We fired him and he kept all the money and scammed us. YOU HAVE BEEN WARNED ABOUT THIS SHISTER SCAM ARTIST!!!

We used Brandon and a crew member from Better Earth this past summer to fix a valve in our front…read moreyard. They were responsive and did good work during that service period. This December I noticed a leak near the valve and asked them to come see if it was warranty work. We agreed to an appointment time and Brandon was a no show. He did not call ahead of time and did not respond to my text asking if he needed to reschedule. I tried calling, and he would not pick up nor would he return my call. I had my wife call from her phone and he picked up, apologized and said he was embarrassed about the lack of promptness or customer service. We set another time for him to come out. I even marked the spot with a small red flag. The day came and went, he was a no show again. Now he won't respond to either of us, via text or email, or phone call. I have to assume he does not want to consider warranty work, if that's what it turned out to be. If you check his bio on Yelp, he references wanting to build good customer relationships and offer quality, reliable service. After our recent experiences I'd have to give Brandon and Better Earth a solid F minus, maybe even a zero. The funny thing is, when he came out this past summer he asked me why I've used so many different irrigation companies in the past few years. I told him it was because of reliability and honest service. Now we are having to mark Better Earth Solutions off our list and while they can do good work, I'd not recommend them to anyone. I even sent him a few notes about writing a negative review but wanted to give him a chance to "make it right" before I did. His silence spoke volumes. If you are looking for an irrigation company, I'd say hard pass on Better Earth.

Brandon completed the scope of work required on time and effectively…read more I have a drainage issue on one side of my house, and I believe he will help solve the problem. So he will be back to do more work.

Amazing work , great service and nice communication . I was so pleased with the work , they take…read morecare of the details

I sent a request via Yelp and Dan responded within hours and showed up the same time to repair my…read morebroken sprinkler heads. Dan is responsive, knowledgeable and reasonable priced. I'll definitely use Dan again as needed!

I have used this company several times and they are always prompt and can get to you when you…read morereally need them. They are very courteous and have reasonable rates. If you don't feel like waiting weeks from the big corporate guys give these guys a chance.

I recently had the pleasure of working with DFW Sprinkler Services to upgrade the irrigation system…read moreon my property, and I cannot speak highly enough of the exceptional service and quality work provided by this company. From negotiating a price to watching the process of the job, DFW Sprinkler Service makes it so smooth and easy. They got the job done in an under a day. Upon completion, the results were impressive. If you're seeking a reliable and skilled team to enhance your property's irrigation system I highly recommend this company. Services done: New irrigation system, sod, and plants.

Froyko Irrigation and drainage, finished rerouting my sprinklers (per his effective…read morerecommendation), very prompt reply and efficient, quick work, easy to work with and good communication, you won't break a bank either. Highly recommended!

They came to our house right on time and were quickly able to find the issue and fixed it fast at a…read morevery reasonable price. Cannot recommend them enough!

H20 sprinkler systems did a fantastic job I highly…read morerecommend them. For your sprinkler system Dwayne and his crew are very professional experience

H20 Sprinkler Company did an exceptional job repairing my broken sprinkler head. The utility broke…read moreit and I needed it fixed fast. The technician was here within an hour and fixed it in minutes since they had all the parts on hand. I could not have asked for a better experience and will be using them instead of my existing vendor who quoted a higher price and was going to take two weeks to come out. I would recommend H20 Sprinkler Company to anyone needing fast service at a great price. Also Carlos the technician was excellent to work with and very professional and knowledgeable. Thanks!