Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

This is not how we started out with this company. I could do nothing but give them a 5 star rating…read morebefore April 2026. Despite several service calls and repairs and I do mean several my system continues to fail. I have repeatedly had to leave work, rearrange my schedule and remain home for service appointments, endure uncomfortable indoor temperatures and spend hours making calls to coordinate repairs or obtain updates. I believe I have given Copeland's every reasonable opportunity to repair my system. Today is July 13, 2026 and this has been an ongoing issue since April 2026.

I would highly recommend Total Precision Inspections to anyone looking for a home inspection…read more Derrick went above and beyond in inspecting the home I was considering purchasing. He spent hours at this place. And provided me with a very detailed report with multiple photos pointing to the areas he identified as concerning. He also met with me after the inspection. And went through it with a fine-toothed comb. Explaining everything he identified. And providing me with suggested remedies for them. His prices are very reasonable. And for the level of service provided. I would say the cost was well worth every penny. I would hire him any time I needed his type of service.

outstanding Performance and support. The details of the findings and the presentation helped us…read moreunderstand what needs to be done and how. Great job.

We had a clogged main drain and needed plumbing services immediately. Bronson responded to my quote…read morerequest very quickly and was able to come to our house the next day. Bronson was very knowledgeable and professional. He advised we had a broken pipe and also cleaned up the mess we had in our flowerbed. We would recommend and use this company in the future.

Had some standing water in the bath tub (which stunk up the whole place) in one of my rental units…read moreand was expecting the worst. Gave Sewer Drain Guys a call and Bronzon was very responsive and had availability to come out the same day. He cleared out the standing water very quickly and ran a camera through to pipe to assure that there wasn't any damage. He was super friendly and informative throughout the process and I would highly recommend him!

fixed my hot water heater quick and my breaker box was not grounded he came by quick and fixed the…read moreburn out ...was very easy to talk to and on time very professional and thank God there are still good people in this world. Thank you

Landon was able to take care of our problem in a timely manner. He was polite and well spoken. He…read moreexplained what was wrong and what needed to be done. We will likely call on him again when we need help in the future.

I have had Alkaline do two plumbing jobs for my property so far and have been extremely satisfied…read moreeach time. Mason fixed an improper installation that another plumbing company did previously and it has worked great. The second time, Mason came out on his day off to fix a main water line break that we had. He truly cares about his customers and treats them like family. Not only did he do a great job on the repair, when I got the invoice, he did not upcharge at all for overtime/ an emergency call. I will continue to use Alkaline (Mason) for all of our needs and will recommend him to all of our friends/ family.

Absolute Godsend! I had some questionable plumbing done and was tired of throwing money at people…read morewho didn't seem to be getting the job done. So I called Alkaline Plumbing. Mason was so nice and professional. He was able to come same day and look at my problem. I very much appreciated him explaining things in basic terms for me. He gave me very reasonable quote and my problem was fixed in just a few hours. 4 months of anxiety about this plumbing gone. He then sent a camera to check for other issues. So very thorough. This was, by far, the best experience I've had with any technician of practically any trade. 100% recommend!

They left my parents house trashed. They won't return phone calls to fix the situation. My…read moreparents are 70 & 73 years old. My dad has Parkinson's So if you are elderly or your parents are...stay away they will take advantage. They took the $59 but we had to ask for the tech to change the filters and he left the side of the house a disaster. He also said they would call back in a hour to go over financials. Haven't heard a word except "someone will call you back" not that we want their business. They should sell it back to the old owner who knew how customer service works!! STAY AWA!!! If I could have posted without a star I would have!!

Extremely disappointed with their customer service. Called and asked for an emergency service due…read moreto us being a part of their "bi-annual" service agreement and was told that didn't matter and we would have to wait till Monday. I asked why we paid for annual for emergency service and upkeep and was told that it didn't matter, we would still have to wait till Monday. I then asked to cancel the annual service agreement and they said "no problem, you're off" and hung up! I called back and asked to speak to a supervisor and they said one would call back, nothing. absolutely horrible.