I'm a property manager and my ability to respond to tenant's requests in a timely manner is…read moreimportant to me. However, for something outside of my scope, I have to rely on the responsiveness of vendors. Often, this is a frustrating experience since sometime vendors just cont answer calls or texts or won't reply at all. Battleborn Vents exceeded my expectations! Of the 3 dryer vent cleaning companies I called, not only did BBV *answer*, then call me back asap, but even was able to squeeze in a service in between calls! Imagine a new rental with so much hair in the vents it was very nearly a fire hazard, and 1 company didn't respond/answer at all and another was over 2 weeks out - ma'am, the place would be ashes by then! If you need vents wept clean don't want to get blown off, call Battleborn Vents! Professional, prompt and at a very reasonable rate for an urgent service call they went out of their way to accommodate - that's service worth a shout out! Look at my photos! Results are clear and so is the dryer vent!!

Francisco and Jorge are EXCEPTIONAL. Francisco's communication is EXCEPTIONAL. I called and didn't…read moreleave a message, and he followed up with me anyway. He actively communicated with me via text, trying to fit me into the schedule--multiple times. Was really going out of his way. Just fantastic follow-up and follow-through. Jorge's level of service--EXCEPTIONAL. Kind and considerate, and went the extra mile multiple times. We were having an issue with our dryer telling us our vent was blocked. Jorge checked the vent from outside the house, explaining what he was seeing as he cleared out whatever he could find. Since that didn't fix the dryer issue, the dryer company sent out a (pretty lazy) service person, who took a brief look and said it was still the vent. Jorge offered to come back and take another look, even going down in the crawl space to disassemble and reassemble the dryer vent to see what else he could find. Nothing. It's actually the dryer that has a wonky sensor--thanks to Jorge's genial hard work, we now know this definitively. Thanks guys. Highly recommend this pleasant and professional service team, and will work with them again.

It has to have been at least 10 years since I had my air ducts and dryer vent cleaned. During that…read moretime, I had some inside work done, so I knew it was time to get it done again. I had used Chuck and Mary Jane before and was very happy with their work, plus they are a small, local business! Thankfully, in another review, someone mentioned their name, as I wasn't sure of the company's name. I called, getting Mary Jane on the phone with her perky voice! Mary Jane gave me a quick initial quote for 10 vents and let me know how much any additional vents would cost, and that the dryer vent was part of the package. I was able to get on their calendar quickly! Chuck and Alastair arrived and got to work, once I was able to introduce the dogs. The two of them were friendly and professional, letting me know what was happening next. They made sure to replace everything they needed to move to gain access to the vents, plus they put in a new air filter as they were finishing the intake for the system! If you are looking to get your ducts cleaned and the dryer vent, you will be treated right by Fresh Air!

Outstanding company to deal with...they were on time, communicated well and very fair in their…read morepricing. They also do a very thorough job of cleaning everything, including the dryer vents. Highly recommended!!! Thank you Chuck, Mary Jane and Alastair...

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We had three companies give us a quote to replace our heater and air conditioner. Aaron provided a…read morequote for what our size of house needed at a good price. The other companies were good but they quoted items bigger than we needed. B & office communicated well for scheduling and paying. The installers showed up on time and did a seamless installation. We will be using B & B for our ongoing maintenance because they impressed us.

Support local, fantastic rates, go get your vents cleaned. Friendly customer service…read more Prior to getting this project started, I used Yelp to compared multiple businesses. Rates are very competitive to others. There was a little bit of a wait until they responded to confirm my appointment time. They're busy, it's a local small group, they did respond within 3 to 4 business days. When it came time for the job, they were communicative and let me know when they were set to arrive. I needed to make some last-minute adjustments to the projects that I had initially ordered, and they accommodated without any issues. They were super professional, and my nephew was with us, very kid friendly. They also had protective carpet booties. We will be using them again in the future! Do yourself a favor, get those dryer vents cleaned.

We had our dryer vent cleaned yesterday as its been almost 7 years since it was last done…read more The quote and scheduling process was very easy and timely. The team called asking if they could come earlier than the scheduled time as they were running ahead of schedule. Sure! Upon arrival they put on booties when they entered the house. They were very friendly and provided great service. The cost of the service was very reasonable as well. I would highly recommend their services.

Two nice young men came to clean out the dryer vent in my new home. It was really plugged and…read moreneeded professionals to clean since it vented out the roof. No extra charges to move the dryer out and back in. They had a special going so I figured I would give them a try. They came equipped to do the job and it only took half and hour. Then even gave us a chance to run to get a new dryer vent hose and they put it on. The other one was crimped bad and so the dryer was not getting much airflow. Glad we got it cleaned out and we saw a photo of the clean vent. With lint in the vent or hose you can get a fire. I would recommend this company. They do a lot of other cleaning and restoration work. I only tried them for the dryer vent cleaning but would try them again on other jobs. Give them a call.

From the owner: Experience unparalleled cleaning and restoration services with Voda Cleaning & Restoration of Reno…read moreand Carson City! As your trusted partner in residential and commercial cleaning, we offer a comprehensive range of services to ensure your spaces are spotless and revitalized. With over a decade of experience, our certified technicians excel in carpet cleaning, tile and grout cleaning, upholstery cleaning, and air duct cleaning. We stand out for our exceptional water damage restoration, fire and smoke damage restoration, storm damage recovery, and mold remediation services, all available 24/7. Customer satisfaction is our top priority. We use eco-friendly, non-toxic cleaning methods to ensure the safety of your family, employees, and customers. Our rigorous attention to detail means you can trust us to restore your home or business to its original beauty. Choose Voda Cleaning & Restoration for a seamless, sophisticated experience. From precise appointment windows to meticulous service delivery, we offer peace of mind and impressive results. Reach out today for a free consultation and let us be your knowledgeable sidekick in maintaining a healthy, clean, and inviting environment. Whether tackling stubborn odors or enhancing indoor air quality, Voda Cleaning and Restoration is here to transform your space and offer a 100% Satisfaction guarantee. Contact us now!

Professional, reliable and thorough is how I would describe the service. David came by and did an…read moreexcellent job in explaining what his process was in getting our carpets cleaned caused by several accidents from our dogs. When the job was done, the carpet that he cleaned came out feeling soft with no lingering smells. The product he used created a light fresh scent that was not overpowering which we were very thankful for. We highly recommend this company, it was money well spent!

I had a mix up and wasted David's time but he was so gracious about it and it shows the true…read morecharacter of man and his business. I will definately use Relentless in the future because of his good attitude, considerate personality, prompt replies and great ratings.

He did an excellent job, cleaning out the air ducts in my house…read moreI'm pretty sure they had never ever been clean before, so it was weirdly satisfying to hear all of the evil being removed as it all got sucked out of the vent The air from the vents has smelled fresher ever since

Coit did an excellent job cleaning our carpets and upholstery after we found mice droppings all…read moreover our condo. Mark was very responsive and easy to deal with. The best part is they were available on very short notice as we needed to get the place cleaned out before winter break.

After buying a new home and doing lots of renovations, our ducts were filthy and just needed some…read morelove. Pro Duct wasn't originally on my radar, until they were recommended when I accidentally called a commercial duct company. The price was right on par or slightly under other quotes I'd received, but the service was a bit more extensive. They were quick to come out and confirm the price quoted after seeing the job, and the wait to get service was about 3 weeks -- again on par or even a bit faster than some other companies. The actual day of the service, everything was fast and professional, I got before and after pictures, and most importantly--way less dust and crud in my home! 10/10 would recommend!

I had a dead rat or something that died and the smell was coming through my vents. No one was…read morewilling to come out and clean my vents or help locate the source of the smell. No pest companies etc. Feliciano was willing to crawl under the house and located the dead animals and resealed the ducts. I should also say communication was excellent. He was very prompt and texted me when he would arrive and even when he was running late. I'll have him back to clean my ducts as soon as I replace the affected ducts. I'm very impressed with his service and he charges a fair price.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.

12/14/25-.. Almost…read moreexactly a year when our igniter went out.. Out of town 3 nights and came home today to 52* house!.. Called and Luis gave a few suggestions.. The unit would start them shut off and never could get past 61 *.. Scheduled appt. for tomorrow morning.. Running last minute errands and we were able to have hi come out this afternoon and it was the same price.!! Knowledgeable and quick to determine the problem.. Half hour later- the house is nice and toasty! Thank you for coming out the same day and repairing it quickly..

Our A/C went out during a record breaking hot spell, we called and Luis came right over, fixed it…read morequickly and at a reasonable price.