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    High Mountain Helicopter Skiing

    1.0 (1 review)

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    1 year ago

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    Snow King Resort Hotel and Condos

    Snow King Resort Hotel and Condos

    2.8
    (281 reviews)
    0.2 mi

    I had an amazing stay with my daughter due to the amazing staff here at the resort. Charles stood…read moreamong the best of the staff and was one of the most genuine, courteous and generous in terms of his time and resources. He truly went the extra mile to ensure we had the best of time and the very best stay. I have yet to encounter a better team member and support in my life. He is truly the reason my daughter and I have already planned our next vacation here very soon!

    Very disappointed in our stay at Trailborn (formerly Snow King Resort) this weekend. You can expect…read morea budget motel level of customer service at this "luxury resort & spa". While the property is beautiful, the lack of care for their guests most basic needs is abysmal and absolutely embarrassing for a Marriott property. The check-in process took entirely too long and the staff was unfriendly from the moment we walked in, this should have been our first clue as to how this stay was to go. When we arrived to our room the room was very clean, except for a large stain on the carpet, which we found strange considering they had just done a remodel. Upon going for a shower, we discovered the shower curtain had been installed wrong as the vinyl cover was on the outside. When grabbing a towel from the shelf below the sink, the shelf fell down knocking the towels to the floor. This is also when we discovered there was not a hair dryer in the room. We tried to call down to the front desk - The phone didn't work. So with a wet head, we headed down to the front desk to ask for a hairdryer. We were informed that house keeping would bring one up to the room. An hour goes by and nothing. We go back down to the front desk as we had an event to attend on a time crunch and again, a simple request was met with attitude and we were told that "the head of house keeping would get one to us soon". Well. Soon was never. Thankfully, a friend was staying at the hotel and we ended up borrowing theirs. As of our checkout time, no hairdryer was ever brought up to us. Every interaction with the front desk staff, especially Cameron, was met with attitude. They would constantly stare at their computers and offered no explanation or help for our most basic needs as guests. We were also told there was "not a manager on duty" several times when trying to resolve these issues. Having traveled around the country for work on a weekly basis, I have had better customer service from budget chain hotels. The final and most perfect straw was the fact that they advertised a free airport shuttle online to their guests. The evening before our flight we confirmed our pickup time at 4PM, and at 11PM we received a text from the front desk stating that they "didn't have a driver". No apology. Nothing offered to help us. When we went down to speak with the staff, they told us "well I guess you could take a bus or something". There's that Trailborn hospitality. The only people who treated us with any kindness was the morning breakfast buffet staff, bartender at Old Timer, and the house keepers. TDLR; take your business elsewhere. This hotel and their dismissive staff do not care about you or making your stay a pleasant one.

    Photos
    Exterior
    Exterior
    View from the balcony of the hotel.
    View from the balcony of the hotel.
    Ski classes area

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    Ski classes area
    Jackson Hole Mountain Resort

    Jackson Hole Mountain Resort

    4.1
    (141 reviews)
    8.5 mi

    My family and I visited Jackson Hole in July. Once you enter the site, you will see an information…read morecenter along with a few shops and souvenir shops. The Aerial Tram entrance is located just above the information center. After passing through the souvenir shop, turn right and you will find The Burger on your left and Sweetwater Gondola on your right. Your ticket for the Aerial Tram also grants you access to Bridger Gondola and Sweetwater Gondola. However, if you are on a tight schedule, I would highly recommend prioritizing the Aerial Tram. The other two gondolas can be skipped if time is limited. I know that the website is super hard to navigate, and I hope the following information are helpful. There are three gondolas at the resort: 1. Bridger Gondola - Takes you to the bike park and a small restaurant. 2. Sweetwater Gondola - Serves the mid-mountain terrain and takes you to Piste Mountain Bistro. 3. Aerial Tram - Brings you to the highest observation point with stunning views, access to hiking trails, and Corbet's Cabin (home of the famous waffles). Corbet's Cabin and Piste Mountain Bistro will be reviewed separately in upcoming posts

    We visited Teton Village and took the tram to the top of the mountain. It was 52 degrees in the…read morevillage and 24 at the top. The tram ride is fine and the views of the valley are absolutely amazing. There really isn't anything to do at the top once you get there.

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    Jackson Hole Mountain Resort
    Jackson Hole Mountain Resort
    Jackson Hole Mountain Resort

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    Grand Targhee Ski Express

    Grand Targhee Ski Express

    4.0
    (1 review)
    0.5 mi

    This is a great service that was suggested to us by our hotel in Jackson Hole. Since we did not…read morerent a car we figured this would be a great way to get to the Grand Targhee Ski Resort for a day filled with skiing. We were picked up by a cab from our hotel at 7:30am. The cab then took us to a bus car park in Jackson so that we could load the bus, with other skiers, that would be taking us from there to the ski resort. The ride was beautiful and our bus driver was very knowable about the area. When we arrived at Targhee our bus driver explained where lockers were, where we could eat lunch and gave us other insight about the ski resort. He let us know we could leave anything in the bus, the bus would we parked there all day. He told us to meet back at the bus at 4:00 for a 4:15 departure. The ride home was also beautiful, the bus driver even pulled over so we could take pictures of the sun setting on the Grand Tetons. Now for why this service is receiving 4 stars instead of 5: Just as in the morning, we went back to the car park. The bus driver let us know that our taxi, that would be taking us back to our hotel, had not arrived yet, but ensured us that the taxi was on its way and would be there in a matter of minutes. We were let off the bus, with our skis, and left in the cold in a parking lot to wait for our (soon arriving) taxi. Twenty minutes later, we were still in the cold, waiting on our taxi. This had to have been some sort of miscommunication on the companies part. Eventually we were picked up and taken back to our hotel. I would use this service again. Next time I would make the bus driver wait for our taxi with us.

    High Mountain Helicopter Skiing - skiresorts - Updated July 2026

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