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    HIGH-END AV

    5.0 (1 review)
    Open 7:00 am - 7:00 pm

    Services - HIGH-END AV

    Home theater calibration

    Home theater installation

    Security monitoring services

    2 More Services

    Security system installation

    Security system repair

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    9 years ago

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    RGM TV Wall Mount & Surround Sound Installation - 80 inch flatscreen in the living room

    RGM TV Wall Mount & Surround Sound Installation

    (95 reviews)

    I was working with another local 5 star rated service and was losing confidence in their…read morerecommendations and problem solving. They hung my new Samsung OLED but couldn't get it to work properly. I was given an estimate for a new receiver, new universal remote, and labor which came to more than what my new 83" TV cost. I questioned if it was my receiver since it was working fine 48 hours earlier; they said my board was fried. (?) They were also upselling me on a new universal remote, powered blinds, and a home security system. He also boasted about all the 9 M homes he was working on. My instincts told me to walk. I reached out to Randy and he was very diligent in resolving the issue. There was no need for a new receiver or universal remote. After resetting my TV and running a thorough test, he identified that the HDMI was the problem. Rewiring my system is VERY difficult since it required crawling underneath my house in a very tight space, and sectioning a dryer duct housing to access the remote location of the electronics. He also had to fish the new cables through some very tight spots and did so without damaging my new expensive HDMIs. His problem solving and work ethic are unmatched. He will continue working until the job is complete, and done right. He left my home as clean as it was when he arrived. It's great to find a person with such integrity and diligence. On top of all those traits he's meticulous, very respectful and a real nice guy. He's my AV guy moving forward! 5 stars+++!!!

    Randy was not only friendly but efficient! He was prompt and mounted 2 tv's in an hour. I would…read morerecommend him on any install. He also gave us pointers on ways to hide our cords and provided a cord hider. 10/10 experience!

    HIGH-END AV - electronics - Updated May 2026

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