We contacted First Alarm to add 3 services to our home. They worked in an efficient and timely…read moremanner and the two technicians we worked with had good knowledge of their products and explained very clearly what they were going to do and taught us how to use the various products. Such as, remote access, what to do in an emergency, etc. Very pleased.

I am remodeling my condo and plan to install a security alarm system. The First Alarm salesman was…read morewonderful and took time to be sure I understood what was to be done. Then he gave me the most ridiculous contract I have ever, ever seen. The font size is 6 point, 1/16 of an inch! Then as a Docusign, it becomes a little fuzzy and is even more illegible. First Alarm, having such little respect for their customers regarding their contract, sets up a huge red flag for me. This is the second time ever that I have posted a complaint on anyone, but this is absurd. Lynn

Great customer service and great products. Gilbert and his team are amazing to work with!! He…read moreanswers urgent texts day or night and always has a prompt solution! So happy we found them!! Highly recommend.

Definitely would recommend potters electronics. I had four cameras installed last year with the…read moreowner Gilbert yesterday. Noticed one of the cameras wasn't working properly Gilbert sent somebody out within an hour and had it fixed only charge me installation fee. Best decision I ever made.

If I could give 0 stars I would. There is a lack of transparency when it comes to the contract and…read morea HEFTY fee if you try to cancel service before the contract is up. Now, we've moved and are being told there is an uninstallation fee and a reinstallation fee booked 3 weeks out. We've already had to vacate our previous rental property and had to leave their equipment behind. So there's a fee we can't afford to cancel a service we've had numerous issues with since we got it, OR a fee to keep/move this service that we no longer want. There is a disconnect between the communication that the technicians told us during initial installation and what we're being told now on the phone. Our whole experience with this system has been absolutely awful. I DO NOT recommend anyone else sign up for it.

Worst company to deal with on the planet. I had a problem with a refund and I have had to call them…read more8 times and each time I have had to repeat the issue with them giving me a different response each call. Thought I had it resolved and they said they were going to send me a check. Never received the check and when I called they didn't know anything about me getting a refund. They lie to you just to get you off the phone. Don't Use VIVINT. Use ADT or something else. They are the WORST, WORST, WORST!!!!

Knowledgeable capable, and took care of the job I was very…read morepleased with the results and everything is up and working now as a result of their expertise

We found Abisai here on yelp while looking for a new low voltage company to install WIFI in our new…read morehome and property in the Santa Cruz mountains. We just moved here from Los Angeles after losing our home in the Altadena fires and didn't have any local resources. I had an amazing low voltage company in LA that I trusted for years, so I was hoping that we could find someone here that we could trust in the same capacity. After meeting with him and then working with him on the WIFI job, we are so happy and grateful for finding him! He is so professional, kind, communicative, knowledgable, and reliable. He is very thorough and detail oriented and his prices are very fair as well. We are now hiring him to do a full camera install on the property, and will be hiring him for any future low voltage needs. I can't say enough positive words about his work ethic, and after going through so much stress this year with losing everything, working with him has been such an easy and calm experience.

I booked a same-day appointment on a Sunday for 65" and 40" on-wall TV installations and they were…read moreon-site within 2 hours. Reasonably priced, Professional, friendly, efficient, knowledgeable, respectful of your place. Highly recommended.

Randy was not only friendly but efficient! He was prompt and mounted 2 tv's in an hour. I would…read morerecommend him on any install. He also gave us pointers on ways to hide our cords and provided a cord hider. 10/10 experience!

Doug is a great communicator. I also appreciate his customer service, experience, knowledge, and…read moreprofessionalism.

Doug installed my new desktop computer and moved everything from the old computer to the new one…read more Great job!!!