My Large PC/Server died on the morning of Feb 16, 2026. She had worked perfectly for 5 years at 16…read morehours a day. Rest in peace baby doll. I live in Monterey, CA. so I went down to the PC repair shop on Del Monte Ave near Lake El Estero. I found out they were taking a long needed vacation and they let customers know they highly recommend that I take my PC service to Josh's shop 'What Ya Break', in Marina, CA right at the mouth of reservation road. Josh did an excellent and cost effective diagnoses on my old PC and helped me design out and build a new, quieter and more energy efficient PC going forward with an intel i5 Hex CPU, DDR4 memory, MSI motherboard and other important parts moved over from my older machine. It Works Most Excellent. So quiet I do not even know it is on ! Color me happy.

I have used this service several times for various laptop and cell phone needs. I always have a…read morefantastic experience and appreciate the servuce.

Steve came to my home to set up my new computer. There were several glitches that he handled…read morequickly and efficiently. He walked me through the nuances of Windows 11 and made sure all of my passwords worked for an easy transition. I am impressed with his knowledge and problem solving. He made a stressful situation run smoothly. He was on time, fairly priced and I could not be happier with his service. Thank you, Steve. -Highly recommend!!

Steve is a straight up professional and an excellent communicator. He provided an estimate for the…read morework, sent notification of the parts order he placed, the tracking number when it was on the way, and met up with me at my earliest convenience to do my repair. It took 20 minutes, as promised. I would recommend him to anyone.

My Apple iphone accidentally fell on my driveway and the cellphone screen, cracked on the edges…read more When we arrived in the store, a very professional, very pleasant and very knowledgeable store lead/Manager, immediately helped us, and we arrived, about 45 minutes, before closing time, and the very positive, individual who helped us, was named MARK W. And he fully deserves beyond 5 Stars and he should be the Main Apple Store Manager, for successfully completing to repair our cellphone screen and making us VERY HAPPY, and We highly recommend Mark W., For his extremely great service and we will recommend him and this Apple location, to family, friends, and our high-level business friends!!!!! THANK YOU MARK!!!!! YOU'RE THE BEST, #1!!!!!! Sincerely, M.O. Business Owner Monterey Bay Gilroy,CA

Visited this location to get logged into my late Aunt's iPad that I inherited…read more They were very helpful at the store and lead me into thinking it was an easy solution. My store experience was VERY positive, unfortunately when they handed me off to Apple assistance for the next steps Apple was unable to help it took 45 minutes of chatting and 45 minutes on the phone to realize that they were unable to help me what they said was not consistent with what the website said and unfortunately didn't work. Basically I spend 5 hours including traveling, time in the store and dealing with customer service. Then they said sorry you were given incorrect info and it's not gonna work. What it says online is not correct. I'd love it if they just reached out and helped out it seems like the store and the customer service aren't talking. The store would've had a 5 star rating if it wasn't for being handed off with misleading information. I'd like to emphasize I think the store tried hard, but they handed me off to a process that wasn't able to help and should've known that it was unable to help.

"I had an absolutely fantastic experience with 831 Locksmith! The service was prompt, professional,…read moreand incredibly friendly.

Horrible people,cost over $600.00 for a fob and setting it up, (OTHER COMPANYS WANTED 250.00 and…read moreit took over an hour, they 2 guys kept looking for help on the internet !!! I should of looked up reviews before hiring them!! Would not recommend them, beware, Rip off , i have let BBB know about this business!

Sorry, but I called for service on my home set up. I talked to George who said the tech would get…read moreback to me that afternoon or the next day to go over the job. Eight days later, I'm still waiting. Not cool Axiom. At least call back and tell me to pound salt But never, never ignore a customer. Definitely not cool

These guys are great...Had them come over to review our setup and fix some wifi issues…read more Kevin was our tech and he was FANTASTIC. A very sharp cookie. We had trouble getting wifi to work in parts of our home and he was able to locate an ethernet outlet that we missed completely that was covered by an antique dresser. By finding this, we were able to get wifi at the back part of our home. He also cleaned up some settings that weren't being used and rearrange settings so when it came time to return the Comcast modem (to use our own), it would be ready for us. I highly recommend using these folks if you have any network issues. James is the owner and responded quickly to my call and referred Kevin to us.

I signed up for Verizon 5G Home Internet in San Francisco in 2022. I later attempted to use the…read moreservice here in Monterey in 2023 when I moved here. The service was ineffective in Monterey, so I contacted Verizon to close the account. I made multiple attempts to return the modem after cancellation. I was told I needed a return box but never received one despite repeated requests. I was also never informed I could have returned the equipment via UPS. After continued efforts to return the equipment (including attempting to return it in person at several different stores), I was eventually instructed by a Verizon representative at 1680 Del Monte Center Suite 12G, Monterey, CA 93940 that since the account was closed and there was no further need for the device, I could dispose of the modem as I saw fit. I disposed of it as e-waste. I relied on Verizon's instructions in good faith. I have tried to contest the charges with both Verizon and their collection agency. As recently as last week, I was sent a bill for approximately $220 from a collections agency. This charge is improper because Verizon failed to provide return materials and expressly instructed disposal. I visited the store one last time today to avoid formal complaints with the Better Business Bureau and the FCC to no avail.

Davien and especially Moe were SUPER helpful and accommodating, and the whole staff was friendly…read more I'm not sure why this place is getting bad reviews, because our experience was great! Thanks guys for everything!