1st Response Pest Control has been providing amazing, reliable service for my house for the past…read morefew years. They are always willing to help whenever I have any questions in between my service appointments and always go above and beyond to help with any pesky pests.

If I could give 0 stars I would. The only reason I am not currently signed up with my previous pest…read morecontrol who I absolutely adored is because their schedule got full after I left for a year out of state and came back. First of all it took them 5 times coming back to fix the ant problem in the house since the houses in my area are known for that. My previous pest control company it took 1 time! I have a cleaning lady that comes every 2 weeks I keep my house clean so that wasn't the issue. Second this guy jumped my $5k custom gate on the side a couple months ago which he admitted today and since then I have had issues with my gate. I realized he went to my home and literally was going to do it again because my neighbor called. This man is not small man he looks to be almost 300 pounds so all of that weight on my gate I am just in shock a company would even allow this!!! This guy had the audacity to call me and tell me his manager was at the dentist and he had to assist me! Yea right your boss needs to give me a call cancel my services and refund me! I am so over this company! Do no whatever you do /sign up with them! The crazy part is I had to step out of an office meeting to call Jeff and I couldn't remember the code to the gate which was already unlocked but he locked it when he attempted to put another code in the gate! So I told him you know what you need to come back another day! He responds oh well I guess we'll come back sometime in between the valley and here that sounds super convenient! He literally said this so loud that my neighbor heard! Just to add I did reach out to them and the owner called back left a message saying he was going to cancel the account and to take care! They do not care about your experience!

Mario is the best! Super accommodating, extremely knowledgeable, and takes pride in his work and…read morehis business overall. 10/10 highly recommend!!

Needed a new pest control service and contacted Bug Patrol via Yelp and received a response almost…read moreimmediately. Everything was set up via Yelp! Mario showed up for the initial visit on time. He explained everything in great detail and took a tour of the property. Once he was set, he spent a lot of time spraying pesticide and getting rid of spider webs. The entire visit was informative and productive. The very next day, I found dead bugs! I highly recommend Bug Patrol.

What's an amazing job. We use them every year and the professional way he comes out and takes care…read moreof our house is top notch. No more ants and the spiders seem to have ran for the treats. Thanks

I can't say enough about the service that I got from AV pest control. I noticed a big wasp in one…read moreof my umbrellas outside in my patio and I tried to get rid of it myself, but I could not so I called them today which is Monday and June 23rd around whatever time they open and they told me they can be at my house by five he showed up on time. He took care of it $125. It was a lifesaver. I didn't wanna have to deal with that over Fourth of July weekend or any other weekend. I am very thankful that they showed up and took care of my wasp problem. I would recommend recommend them 10 out of 10.

Well after giving me an incorrect sheet of all of the things that I need to do for my pest problem…read morelike empty out all of my cabinets. They're all in the middle of the floor I had arrangements for my dog to go to a groomer which at 1:30 they were closing at 2:00 I wouldn't even been able to get her in there to have her out of the house for the 4 hours they requested. So I hired someone to help me empty out all of my cabinets, everything from the counter down, drawers etc for the spraying, and they didn't even show up. How do I know? Because there's a note on my door to ring my doorbell so I wouldn't miss them. I looked outside at 1:30 and saw the truck parked in front of the office which makes me think they actually went into the office to let them know they were done I would imagine they wouldn't just up and leave without contacting someone or getting a signature but regardless that's a different issue... Now I have to do the whole thing over again in a month and I have to wait an additional month to get this crap handle because of the failure of both my apartment complex and this company and getting this treatment done. I want to make sure they don't get paid for doing the job they didn't do because my manager is about to drop off chemicals for me to do it myself and then I got to wait until the next month for them to do it all over again but this time I'm not going to go to the time and expense of clearing everything out they can basically baseboards in and outside... TBH, I could probably do a better job anyway! So if you're looking for a company that is reliable, this isn't it. If you're looking for a company to do a good job, since they failed to show up they didn't do a good job either. I would say find someone else, In fact, Dixon Pest Control in Victorville was the old company and i have had them spray a handful of times and they ALWAYS SHOW UP OR HEY, HERES A CONCEPT, IF YOU CAN'T REACH THE TENANT KNOCK ON THE DOOR! HERE'S ANOTHER THOUGHT HAVE THE MANAGER REACH THE TENANTS SINCE THEY HAVE BOTH EMAIL AND TEXT AND CELL PHONE NUMBER. THIS WHOLE THING WAS UNACCEPTABLE! I have been trying to reach the corporate office or the branch that's nearby and apparently nobody has our contract but this is a name that I was given from the manager because the information she has has the guys personal cell phone number and she didn't want to give that to me and everything else is email but so they're covering for their ass and their mistakes both of them are at fault as far as I'm concerned

Been with them for about 4 years. This company always had the sweetest employees that come to the…read morehouse! They take their time and you really get the opportunity to build a relationship with your service tech. We relocated from the AV to SCV and they were able to transfer service! Great pricing and really great service! Highly recommend!

Outstanding service reasonable pricing, showed up on time:, and no up sale , easy scheduling…read more Responds very quickly with text msgs and addressed our concerns adequately

We just moved from out of the area. I scheduled my service for today and Rod was very nice,…read moreexplained the pests in the area, and completed the service. We signed up for quarterly service and look forward to staying pest free in our new home.

Orkin came in with a 'promise' to do up to 10 treatments and follow up with a dog. NONE of that was…read moretrue! They only did 3 treatments for bed bugs and that every week instead of 14 days apart. They also collected money from the condo next to mine where the infestation began. Since they treated both units there should be NO problem giving a full 60 day guarantee unless they are not sure of their work. They are not willing to give a guarantee and they are not giving the follow up inspection with the dog. $2,000 is dammed expensive for only 3 treatments!! They also refuse to return my calls!! I guess my next step will have to be the Better Business Bureau! Guaranteed I will find some agency that has some influence on them because a 78 year old woman has absolutely NO say or influence.

I tried setting up multiple appts and asked to call me when they went to give them access…read more Unfortunately these instructions were to difficult as they would show, not call, then leave notes they could not access the place... terrible customer service

Very nice and helpful team. They are thorough and are very responsive to concerns that we have.read more

Fast response and great customer service every time. No job is too small or too big…read more Thank you,

Mike saved me!!! Last weekend I had bees in my apartment…read more(randomly). He was able to come take care of the issue within a few hours of me calling him. He was nice, efficient and knowledgeable! Will def recommend and thank you for taking care of my little party crashers. Even though we love the bees we don't love them inside out living spaces

When they come they do a good job. Really friendly nice folks family-owned. I stopped using them…read morebecause even if I reminded them the night before somehow they would forget me. Other than their terrible tardiness and absenteeism they are great. Do not rely on them for appointments specially if you or working your day around they're spraying. Their prices are really good and really really nice it's too bad really nice doesn't kill bugs.

Best pest service ever especially if you have Grant taking care of your property. This guy cleaned…read moremassive spider webs off my patio furniture and surrounding fences and areas. Amazing!!

Fantastic attitude and very helpful!! Thank you Luis!!! I recommend this pest control all of the…read moretime

We texted Gus late yesterday afternoon and he scheduled an appointment for the next morning. He…read moreshowed up on time and took a look at our problem and said we didn't have termites. It's nice to run into an honest person who didn't try to make money off us saying we had termites when we didn't.

We initially started working with 24 hour termite to get a home inspection in 2019, and then again…read morereached out this year. Both times they were incredibly responsive and professional. They were able to accommodate short timelines And provided expert recommendations. When they came to do the service, were prompt and completed the work quickly. Would definitely recommend!