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High Desert Health

5.0 (6 reviews)
Closed • 9:00 am - 4:00 pm

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Tucson Gastroenterology

Tucson Gastroenterology

3.0(46 reviews)
5.9 mi•Old Fort Lowell

I switched to this practice after receiving horrendous care at Arizona Gastroenterology. It was…read morelike night and day. I've never seen such a clean office and all the staff were very professional and caring. Dr. McNerny is excellent and came in after my endoscopy to go over the results. Unlike Arizona Gastroenterology which sends a medical assistant to read a scripted result. The waiting rooms are spacious and the exam room was spotless. I went all the way across town to get to this office and it was well worth it.

Before opting to have my procedure done here, I sat down with their front desk and billing, and we…read morewent over in great detail what this was going to actually cost me. From their telephone recording to signs all over the building, they say they 'collect ALL copay and co-insurance' upfront before scheduling any operations. They reached out to my insurance, we figured out what this would truly be out of pocket for me, and I paid them in full that day. Well, they messed up and I am well over $1500 in unexpected medical bills at this point. They said it was my fault. I have all their notes. I have my timeline and I know how serious I was trying to get in front of this, but they don't care and you all should be warned as well. Maybe look for someone more organized. They're so behind that when they send you an invoice, to pay, they expect you to write your credit card number on a piece of paper and mail it back to them. Update: I went into their office to pay. The place where I originally made my payment. They told me they wouldn't accept my payment in office and said I needed to return with my invoice or use their billing department method. I'm not writing my credit card info on a paper and mailing it. Update 2: After some back and forth, they agreed to take my payment. How nice of them. They assured me I was paid in full. This was over two weeks ago now. I just received another invoice from them. Update 3: I am now on my 5th ask - would you please send me a statement that I am paid in full. They have not sent it. I may need to go back to their office and get something in writing face to face. I don't trust their record keeping and need to protect myself. I wonder if the providers know how bad they are managed. Please also note they have no public facing email so all you can do is call. Chaos. Another edit!! They just sent me another invoice!

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Tucson Gastroenterology
Tucson Gastroenterology - It's Time!

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High Desert Health - nutritionists - Updated October 2026

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