the owner is rude and never considers his customers they kick you out if your in there for more…read morethen 5 minutes and ban you from the store if your there to often

Amazing customer service, they really worked with me to find a certain piece of glass. Found out…read morethe make most of the glass pieces on site.

I recently visited this smoke shop and purchased a product that was clearly past its expiration…read moredate. When I brought it to the staff's attention, they insisted the printed date was the packaging date--even though the manufacturer (MIT 45) typically uses that space to mark the expiration date. This kind of misinformation is not only misleading but potentially unsafe for customers who rely on accurate labeling for product quality. I strongly urge the owners to clarify their labeling practices and ensure expired items are removed from shelves. Transparency and customer safety should be a top priority for any business selling consumables.

Awesome experience! The lady that helped me was super helpful and informative about their products…read more I bought two hookah flavors and a few other things that I needed. I can wait to try them, thanks again for your awesome customer service.

This place now sells the most worthless wraps ever. I have shopped here several time and have not…read morebeen able to actually use the item I've purchased. The item that purchase was the Jungo Leafs GasHouse. This instance two packs of warps were purchased and both packs were stale. We placed a phone called to the store speaking with the lady who works there, asking if we could get a replacement pack she strictly said there is nothing they can do to resolve the issue and they will continue to sell the leafs even if they are stale without offer any options to rectify this issue. That was my last time purchasing here. I haven't purchased any other items at this location so I can't speak to that but DO NOT PURCHASE GasHouse Jungo leafs from this location.

The woman is for sure an OG. I stopped in for some hookah flavors. She was reaching for the box…read morekind. I said "No, not the cheap shit. I'll take Starbuzz" She smiled and said "you have good taste" I offered her hand sanitizer from my Clean and clear makeshift bottle that I made at home. She said "smart girl" and then pointed to the 15 dollar bottles of hand sanitizer proudly flexing her hustle. Posted during the great COVID19 of 2020.

My name is Amandah, and I'm sharing my unfiltered experience at Toussaint's Smoke Shop in Stone…read moreMountain on Sunday, June 28. I had just returned to Atlanta after spending about six weeks in Texas, where I was able to legally buy THC products from smoke shops. Sunday evening, I needed to reup but couldn't reach my usual plug, so I searched for a local smoke shop and found Toussaint's. I called around 5:11 p.m. He returned my call at 5:42 p.m., even though the store closed at 6:00. The first thing he asked was if I was the lady who had just left. I told him no, I was looking for THC flower. He told me, "I got what you need. I got some fire." I specifically asked if it was THC, and he repeatedly said yes. He told me he only had pre-rolls, but insisted they were THC, promised to "hook me up," and convinced me to drive the 19 minutes back to his store after I'd already been in the area earlier. At 6:08 p.m., he called again to make sure I was still coming. When I arrived, he was helping another customer and even encouraged him to leave a review in exchange for a discount. He apologized for making me drive back and offered me a free drink. We chatted while he recommended three different pre-rolls, telling me one brand was his best and that I'd love it. Based on his recommendations, I bought thirteen pre-rolls for about $65. Before I left, he also made comments about trying to remain "professional" because of my appearance, which immediately made me uncomfortable. Less than five minutes after leaving, I tried the pre-rolls. They tasted nothing like THC flower. Two of them tasted like potpourri or the synthetic weed that was everywhere years ago. I immediately called him and asked, "What's actually in these?" That's when he finally admitted they were THC-P, not THC. That was the first time he disclosed that. He immediately started explaining that he normally doesn't accept returns because of store policy, but said he'd "work with me" and told me to come back the next day so he could make it right. The next morning, I called after an appointment in Conyers. Instead of offering a refund or exchange, he spent most of the conversation explaining how he'd lose money because he couldn't resell the products. When I asked directly whether he planned to refund me or exchange them, he avoided answering and kept referring back to his return policy. I reminded him that I only came back because he specifically told me he had THC. Had he told me it was THC-P from the beginning, I never would've driven back. Once I pointed that out, the conversation shifted, and it became clear he wasn't interested in making it right. I ended the call. He called several more times afterward, but I didn't answer. At that point, I accepted the $65 loss because I wasn't interested in putting myself back into a situation where I felt manipulated. What bothered me wasn't the money, it was the principle. He called me back after my original inquiry, represented his products as THC when they weren't, made comments about my appearance, and then tried to hide behind a no-return policy only after I discovered what I'd actually purchased. I've also noticed that his pre-rolls aren't sealed, which raises even more questions about how they're being sold. This review isn't about getting my money back. It's about warning other customers. I'll try to include photos of the unsealed pre-rolls, my call log, and my Apple Pay receipt, and I'll also be filing a complaint with the Georgia Department of Revenue's Alcohol & Tobacco Division.

GREAT SHOP! THEY HAVE EVERYTHING!!! and what's even better…read morethey're open 7 days a week!!! Love the name BTW real ATL type. I even left my credit card inside and it was brought out to me before I pulled out the parking lot. I love this place.

Black Owned Business…read more I came here with my Daughter who was seeking items to put in a gift basket for her client, an expecting Father. Gwen, the employee who was putting products away ushered us in & shared with us Mr. D's history & products. Plus, she happily answered our questions while she gave us a mini-tour of this quaint smoke shop, with a humidor & lounge-which, which is closed due to C-19. Anything & everything you can think of at smoke shop, Mr. D's has & with reasonable prices.

Always accomodating. If you don't see what you want, just ask, and they will make sure they find…read moreit. Really great customer service. My favorite place in Douglasville.

Great customer service. I called before I came to make sure the item I wanted was there. The guy…read morewas nice and helpful. When I got there, I was met with the same good customer service. Plenty of parking as well. I'd come here more often, but the prices are slightly higher than my typical shop.

Went inside to grab some Grabba. The gentleman that assisted me sold me molded Grabba. I went back…read moreinside to alert him of the issue. He immediately had an attitude and stated he would not refund nor exchange the bag again if the new bag was molded as well. I opened the bag in store to show him the mold and he still did not want to exchange or refund. I should have took a picture.

I've been here once and it was a great first experience. Staff was friendly. There are cameras…read moreeverywhere so NO five finger discounts.

They have everything from cigars to bowls to adult toys to alcohol…read more The customer service wasn't there, masks are "required" some people came in maskless while the employees weren't wearing masks.

I love this smoke shop. You can feel that it's owned by a woman-everything's clearly laid out but…read moreit's not overwhelming. The staff are very helpful when it comes to trying new things or suggesting. The prices are very decent as well. I appreciate that. New go to.

Whoever was hired to be the cashier at this smoke shop needs to be fired because every time I go to…read morespend my money, it's closed. Normally the sign posted says "be back in an hour" so I would assume their on lunch break but I waited for an hour and no one ever showed up to unlock the door. Whoever is the owner of this place needs to fire or reprimand the cashier because that's causing you to lose money and causing me to waste my time. My time is very important.