Lots of items available but seemed organized. Can find some…read moregood prices. I have had success finding shoes.

I used to love shopping at Nordstrom Rack in the Fox Hills Mall (Westfield Culver City). I've been…read morea loyal customer for years and every visit I'd easily spend $400+ without any issues. Unfortunately, an experience about two years ago completely changed how I feel about this store. During my last visit, I was racially profiled and followed throughout the store by two asset protection employees (one male and one female). I have no idea why I was singled out. Despite being treated that way, I still purchased around $600 worth of items that day. What made it even more upsetting was seeing one of them waiting near the front door as I was leaving, as if they expected me to do something wrong. I even waved and laughed in disbelief because it was so obvious. He stood at the door after following me, once the second person started following me, then left that post after I walked out with my purchased items. What's even more frustrating is that I saw someone else (same ethnicity as the security that were following me) in the store actually stealing items, but because they were so focused on watching me, they completely ignored her. I saw her walk right out the door after stuffing her pockets and purse with stolen items. Unbelievable! That experience was disappointing. I left the store wishing I hadn't spent a dime there. Since then, I've never returned to that location. I even tried shopping at the Nordstrom Rack on Fig at 7th downtown recently, and unfortunately experienced the same thing, being followed around the store. Because of these experiences, I've decided I will no longer shop at Nordstrom Rack or Nordstrom. No customer who is spending their hard-earned money should feel targeted or profiled while simply trying to shop. Prior to the incident where I was followed around the store, I had another frustrating experience at this location. On a previous visit, I purchased clothes and other items. When I walked out, the alarm at the door went off, but another customer was exiting at the same time so I assumed it was related to her purchase. I had two bags of clothes and other items, and didn't notice anything unusual when I quickly checked my bags. About a month later, when I went to wear one of the dresses, I discovered the security sensor was still attached. It was black and blended in with the dress, which is probably why I didn't notice it earlier. I then checked the other clothes and two more dresses that I hadn't worn yet and found that they also still had sensors attached, hidden on the slip of the dress. I returned to the store to have them removed, but initially the staff refused because I didn't have the receipt. Fortunately, I had used my Nordstrom credit card and they were able to look up the purchase and finally remove the sensors. This situation could have been avoided if the employee had properly checked the dresses (since they hide their sensors) before bagging them. These are higher-priced items that typically have sensors attached, so you would think staff would be trained to know where the sensors are placed. But I don't totally blame the staff because they were hidden. Why not make them visible? Why place a black sensor on a black dress? Customers shouldn't have to inspect their purchases for security tags after leaving the store. Goodbye, Nordstroms! It was fun while it lasted.

Ms Teneka- -Sales rep is excellent with customer service and knowing her products. She is…read moreprofessional, positive attitude, went to back & found matching jacket for Adidas pants I like. She assisted me finding my points. She helped me previously and was pleasant also.

Awesome service, friendly staff! They are also attentive and knowledgeable. The store is clean and…read moretidy!

Foot Locker, though a bit on the expensive side, was overall a very pleasant experience. Every…read moreemployee we encountered was genuinely friendly, which really made a difference. And Dorian--the young man who assisted us--was especially attentive. That kind of service stays with you.

Came here today on this last weekend Sunday to shop before Christmas! As I expects it was super…read morebusy here with everyone just wanting to buy a gift or something before they start there work week tomorrow! As expected they have a nice selection of Jordans Nikes you know it and they go em! Nicely staffed today especially for such a busy day and time of the year! I was greeted upon entry an it seemed like to every turn or point I made there was someone there asking if I needed help or needed a size! Loved it? Great customer service! Everyone was very attentive and ready to help out for the sale

So i had given up shopping in stores, especially clothing and shoe stores becauee they never have…read moreanything my size i didnt see any clothing my size but i wasnt shopping for me so ill let them slide for now. I was pretty amazed just at the fact rhat they actually came out with the size i wanted so ill take what i can and run with it. Thank you to the guy that helped me out because the first time i walked in the store noone even looked my way. If i am ever in desperation mode again and need a pair of shoes ill definitely be back.

So I came in july, and they were having like a sale, it's just that the shoes I wanted, they didn't…read morehave the sizes I was looking for. The store is nice and the workers tried their best to help. The girl helping me, franny or franky, helped me find some shoes as a gift and I got a good price. But if you really want a good price, you really have to look around the store and just hope they have your size. I'd say visit this store after you looked around because the good looking shoes seem to have only a few sizes

I originally purchased a pair of On shoes online a few years back, for a trip to Alaska. They were…read moreone of the best shoe purchases I've ever made. I went to the On Store in Venice, to purchase the same pair of waterproof shoes for my son's trip to Europe. I told him having a pair of these shoes would be the best thing for him. Went in, told them the size and style I needed and within 5-7 minutes I walked out with what I needed. My son LOVES his On Shoes.

Don't come here for the sales, but if you're here for a brick n mortar shopping experience of one…read moreof my favorite shoe brands, On Store here in Venice is perfect! The staff were very professional and knowledgeable, and I appreciated their patience with my parents who were trying on their first ever pair of non discount dealer shoes haha. Easy to find parking on the side streets, but Venice is always interesting to navigate driving wise-- I prefer freeways.

I visited this store to make a return of a purchase. The store was relatively empty and the two…read moreemployees behind the counter were as useless as attempting to spend a three dollar bill. It was Tuesday afternoon and they were too busy doing nothing to simply look up the transaction. Never again, I'll stick to JD, Footlocker, Champs, and any other store that sells sneakers.

This is based solely upon my only visit and it was to return. I couldn't find the debit card that…read morebelongs to it because it's on my phone so I never have it on me. I have bought about five or six pairs of shoes online during one of their sales and two of them just we're not gonna work out for me. I couldn't find the other pair but I found one pair and I had a half day off today, so I tackled running some errands and I wasn't sure if I had the correct receipt because the packages came in like multiple arrivals and also they look like they were worn when I got them they looked something was wrong right so I put them on I was gonna wear them and I just didn't like how they fit, but I did walk outside of my apartment onto the pavement, and then I walked back so they were worn in that capacity but like worn all day no so I took them back. they were a little bit like they look like they're worn I said guys it's not about the money just give me the credit. I said they came to me. Kind of worn. I got them on sale. They were satisfied with that. I mean, that means I'm gonna buy more shoes right so I was taking care of. It was easy Peezy lemon squeezy and you should stop by. They have a lot of really cute shoes in the sale is really good. I mean I got six pairs of shoes for $230. I mean that's an amazing value.

Best Sneaker Shop in LA Hands Down! The Vibes in this shop…read moreare always positive and the owners are incredibly genuine and kind. Love the fact that it is family owned and started from the ground up. Always great prices if you are buying and fair offers if you are selling. All of the sneakers get posted on the IG story first so you Gotta be quick if you want a steal! Much Love to Trey, Kev, Lexi, and the rest of the team over at TILT. Treat it Like Treasure!

This is an awesome store for high-end footwear. Most of their stock is in Nike, but they have a lot…read moreof other stuff. Alexis helped me, and she is beyond belief, knowledgeable, and a great asset to this business. They have a big online presence as well so you can check out the website or on Instagram. Definitely check this place out at the Howard Hwy Shopping Center.

Man I went here two day's before they closed I see a lot of bad reviews but when I came there I saw…read morea lot of good deals and good service. I am sad to see people lose thier jobs farewell WSS Inglewood.

PRODUCTS NOT DELIVERED, KEPT MY MONEY, TERRIBLE CUSTOMER SERVICE. DO NOT TRUST, NOR SHOP WITH THIS…read moreCOMPANY. It has been a frustrating and highly negative experience. I ordered three pairs of shoes online. Only one arrived. I called them to inquire about the location of the other two and the rep, while on the phone, emailed me a photo to show they were delivered. I confirmed on the phone at that moment that the picture does not show my apartment, not even my building. They were delivered to the wrong place. The company said they "investigated" and the courier said they were delivered, so they will not send me the two I'm missing, nor will they refund me, and they continue to ignore the fact I have confirmed the delivery photo is NOT MY ADDRESS. The shoes may have been "delivered" but not to my front door, nor my actual building. Look at the photo and decide for yourself. Please note: I don't have a storage locker, there isn't one in my building, this couldn't possibly be me! Per the email in the photograph, I told Keven of WSS then and there, on the phone, that was not my residence, and he said they needed 14 business days to review (that's nearly three weeks), all to tell me they received delivery notice, despite the delivery photo clearly showing it was not delivered to MY ADDRESS! I have contacted them countless times since, and they decided to ignore until today, when they once again tried to tell me they were delivered and the case is closed. So I'm out of money and never received the products. This is the WORST CUSTOMER SERVICE AND BUSINESS PRACTICE!

Shout out to Danielle & the lady with the red hair for the great customer service! I came in for a…read moreNike Tech suit. I was discouraged at first getting no assistance in the aisle and was going to leave until Danielle and the red hair lady offered to help at the counter and even checked the back room stock, unfortunately it was sold out in 4X, but I ended up purchasing Nike socks just because of their effort. I will be a return customer! Thank you lady's again!

Today was my first day coming inside this store. It was my first and will be the last time. I was…read moretreated poorly by the "manager on duty". He wouldn't give me his name but his co worker let me know his name is Shane. I had an online order so I stood in line to await my turn. I approached Shane, gave him name and then he asked for my order number. He called for someone in the back to look up my order. He then asked that I move to the side while he helped the next customer. I asked him if I would have to get back in line and he said no. So I waited. After a few minutes, Shane said, They didn't have my order. He asked when it was placed. I told him when I placed my order it stated as long as it was placed before 4pm, I could pick up the same day. Shane told me they receive their last orders at noon. Told me to come back the next day. I expressed to him that the items were on the floor and could someone get them for me. He told me to get them or I could go in the front and someone else can help me. This didn't sit well with me because he was trying to dismiss me. I asked again if someone could help. I must have disturbed him with my questions because he then said, "I was being disrespectful". This was news to me because I didn't know requesting help was a sign of disrespect. At this time someone came from the back and stated they "found" my order. I asked the gentlemen if they found the order in the back or on the floor. They confirmed it was in the back. This gentleman started packing my order and asked for my ID. Again being my first time in this store I was unaware I needed to bring an ID. I asked if my email was sufficient, Shane whom was allegedly disrespected earlier said no. I then wanted to cancel my order and just buy it in the store. I asked them to cancel my order. Shane once again said "It's cancelled and you will get your money in 7 days". I tried to look at the receipt but Shane took it away from hand. The experience received in this store was so poor and disappointing. I'm disgusted and will never shop at this location again. I'll be reaching out to the corporate office on Monday. Oh and my order was never cancelled. Terrible Customer Service!

Called in for a specific shoe and they answered real fast, the guy (don't know his name other than…read morehe was tall) was cool and polite very helpful during the call. Told him I would come in 30 minutes and when I showed up he had the shoe waiting for me. Very polite cool nice guy. 5/5 love this place

Even though they had the exact shoes I was looking for, if you don't look like you're in there to…read morespend money (I was in workout gear), then they seriously don't even acknowledge you. I wandered around the store for at least 15 mins trying to get the attention of one of the associates, but every time I made eye contact, they quickly rushed to the back room. I finally went to the register and asked for shoes in my size. They asked if I wanted to try them on, but I was so ready to leave that I said "no, I'm sure they'll be fine", then paid and left. I don't normally shop for shoes in person, preferring to order online and hope for the best. This experience makes me realize I should stick to that.