They have been our family mechanic for years.... They keep our fleet running great for usread more

DeWayne and his team are honest and work hard. He charges…read morefair prices and has amazing ethics. I recommend him to everyone I know!

This is the best auto repair shop in the metroplex. I've been to several living in Richardson…read morealmost my whole life and I drive to Rockwall to get my cars serviced because of their high level of integrity, speed, and incredible service. My wife's car ABS light came on and she went to City Garage in Richardson. They charged $110 for a diagnostic and said the ABS ring had slipped but the ring was not sold separately and She had to buy the whole cv axle for $174 plus $130 for labor. They lied. If you search the part it costs $69.99 at auto zone however auto parts stores such as auto zone and oreilly sells the ring for 7.99 plus tax and they all have the same description as follows. "DETAILED DESCRIPTION Dorman's ABS Ring offers cost-cutting convenience. Now you can easily replace the failed or damaged ABS ring, instead of the entire CV shaft, saving time, money and labor. Replacement restores ABS to proper condition, helping to ensure safe steering while braking. Plated steel construction for corrosion resistance. Direct replacement for a proper fit every time. Easy to install." Note easy to install and $7.99 I only trust Big D Auto Lube to work on my cars as they do it ethically and responsibly. They are fast, competitive on pricing and extremely knowledgable and friendly. They won't sell you something you won't need and they will recommend and insist on a repair if it's something you need - but never pressure. Take their advice- A little today will save you a lot tomorrow. Thanks Big D for everything

Don't wast your time because they will clearly waste it for you! Quoted me a price of $45 for…read morelight bulb change and charged me $350 when I got here! Then it took over 2hours before they looked at the car ! I asked them to just put the car back together so I can go and the mechanic that took another car out for a test drive. I then waited another 35 min for another mechanic to tell me I have to wait until the mechanic that started the project comes back. Only after I requested with a sternness to please put the car back together so I can go! Was I able to leave 11 minutes later.

Had never been to these guys but needed an oil change on my truck. After my most recent horrible…read moreexperience with Valvoline, I decided to go with a locally owned place. I was not disappointed. Fast service, friendly folks, and much better prices. Also, they didn't try to sell me everything that I didn't ask for! It's no frills at all, just your friendly neighborhood oil change and tire shop. I will be back.

Everyone at Shields has been very nice, helpful & most important: they do great work!read more

My battery died and Triple A came to fix it, but the starter kept having a hard time turning over…read more So we took my car here to get it looked at around 9:30 am. The owner made a list of our concerns and said he'd get back to us in the afternoon. They called back an hour or so and gave us a reasonable quote and we okayed him to work on it. I was expecting them to wait a day or two to get back and we were pleasantly surprised my car was ready for pick up early afternoon! He let me turn on the ignition and it was all better! We would come back here again for future as they have excellent service!

Great service! Very honest, referred me to the dealer as they didn't have the diagnostics to fix itread more

I've taken several of my cars there over the years and they've always been outstanding. They even…read morerebuilt the transmission in my wife's 1973 International Harvester Scout II! Their prices are really reasonable and they're very honest. I highly recommend them.

If I could give this place zero stars, I would. Woods Transmission & General Repair is hands-down…read morethe most unprofessional, disorganized, and downright shady shop I've ever dealt with. They will waste your time, your money, and your patience. The staff acts like they're doing you a favor just by acknowledging you, when in reality they can't be bothered to lift a finger unless it's to run your card. My "repair" took weeks longer than promised, cost way more than quoted, and the car came back with NEW problems it didn't have before. When I pointed this out, they shrugged it off and tried to upsell me on even more repairs. The shop itself is a mess--looks like no one there has cared in years. Phones go unanswered, no one knows what's going on, and accountability is nonexistent. I wouldn't trust these people to check tire pressure, let alone touch a transmission. Save yourself the headache. Go literally anywhere else. Hopefully this shop can serve the city better when it gets turned into a parking lot.

good old fashion car care , front end good customer service -- did not go to shop area but the work…read morewas fast enough and good .. not the "k" place before -- if any other work needed I will go back

I've been here twice the past month and great service all around! Usually I kinda get a run around…read morewith mechanic they were very direct and informative. There was 0 confusion they were upfront with the cost and what the car needed! If you're looking for a reliable, cost effective, and honest mechanic then look no further!

Excellent auto and tire service on all my vehicles. Great rates and friendly customer service!…read moreThese guys are honest and trustworthy!

I have recently been back to Lavon Tire Service and found everyone to be respectful and provided…read morequick service.

I do a lot of car repairs and even post car repair vids on youtube as 'steamboat75043'. When my…read more2011 VW 'dieselgate' touareg TDI started leaking oil badly I thought I had messed up the crush washer on the oil drain plug which I have done before. Always makes a mess. And diesel oil changes are foul. (a couple of easy ones for this vehicle are out there) But...when I pulled off the belly/skid pan I saw that I hadn't. A bunch of research had me thinking perhaps it was the turbo oil feed line. Or sometimes the timing case leaks - and then its a write off for the labor charges for an old vehicle. I kept driving it to check engine oil level (it holds 8.3 liters) and that level wasn't going down so I inspected the injectors and the seals on all 6 (V6) were gone. Another clue was the vehicle was reporting the same economy - it though it was using the same amount of fuel, but the leak caused the fuel needle to move much faster than it normally does. Another clue was that it was leaking oil, but diesel engine oil is black 200 miles after an oil change. The oil on the ground was clear - so diesel being a fuel oil, that was the oil I was finding. Its a job I could have done myself and I would have to weld together a slide hammer injector puller, but I thought, I really don't want to do this job. I took the car in on friday to discuss it and it was 'no problem - let us order the parts for when you can bring it in'. I said do you want me to pay for them? 'Nah, we'll use them on the next vehicle if not yours'. Nice. That impressed me. Brought in on monday done on a tuesday. It is a somewhat labor intensive job but not really a hard one per se. Just time consuming. I got the vehicle back and they cleaned the mess off the engine and now it something leaks I can figure out what it is since the engine was filthy. Looks brand new under the hood. They told me they had a do-over on 3 injectors which is what I would have probably had happened to me too (another reason I did not want to do the job). I am not surprised. A week later and not a drip or drop. This is a shop recommended by a car nerd/wrench. You won't find that often. Next job I don't want to do, I am coming right back. Fair pricing, great value, quick turn around for me with lots of cars in front so they had plenty of business. I recommend them.

Rowlett Motorwerks is a top notch auto repair shop. Jacob is great to work with....honest and…read moreefficient. He even sent an Uber to pick me up to get my car. I highly recommend Rowlett Motorwerks.