This place ROCKS on customer service. I went into Auto Zone in Greenville, TX on Sunday, Nov. 16,…read more2020 around 7:00PM after being ignored by their Irish "competitor" down the street. I needed to have a code reading off of a check engine light. This place was busy...but still the employee greeted me and asked if he could help. Printed out the report for me and I was on my way. Great job to this store and their friendly, helpful customer service! I will be back!!

While traveling, my headlamp went out and the socket was broken. Driving a foreign car, when I…read morecalled numerous places along the road, they weren't very helpful or optimistic about being able to fix the problem. When I called this location, I was so thankful to speak to someone who wanted to help! He said to come by and he would check to make sure I was looking for the right part and if he could fix it, he sure would. When I got there, he did exactly that! So thankful for his positive and helpful attitude!

I needed a new resistor for my blower motor. They didn't have it in stock, but they ordered it and…read morehad it in a few hours! Excellent service!

I went into the Greenville, TX O'Reilly Store on Sunday, Nov. 16, 2020 around 6:45PM. Store closes…read moreat 8:00PM. There were 3 customers in the store and 2 employees. One of the employees (a white haired gentleman late 50's/early 60's using cash register closest to the front door) walked from the back toward the counter and asked if I needed help. I said yes, I needed to have a code read on my car, as the check engine light had come on earlier in the day. He paused a minute and told me they were short handed. Silence. I asked if that meant it couldn't be done?? He said he would have to catch up first so it might be a bit. SERIOUSLY?? He could of said it would be 5, 10, 15 mins or sure, let me check out this couple first. I would of walked around and bought stuff! (which btw I bought a $189.00 battery the last time I was there) Sunday night, 3 whole people in the store and that is your attitude? WOW. Walked out... no one noticed or cared. Got into my car and drove down the street to AUTO ZONE. That place had at least 10 customers inside...and still I was greeted and helped. Your customer service really SUCKED. O'Reilly's. I am sorry you would rather be home than dealing with non-revenue-producing-code-readings. Part of exceptional customer service is doing your job....short handed or not.

I had the pleasure of being assisted by Larry, who went above and beyond to help me find the right…read morelights for my car and showed me my options for oil filters. I've purchased oil filters many times before, but I never realized there was a synthetic oil filter option until Larry listed it as one of the choices. His knowledge and thoroughness made it easy for me to make an informed decision.

Came in for a purchase and it was like I was an inconvenience, with virtually zero customer…read moreservice. This has been typical with Oreily's with similar service back in Florida. Maybe a problem at the higher levels. I did speak with a helpful gentleman when I called in but unfortunately that will be my last time I do business with this company.

I've bought car and truck batteries at Battery Express before. Great service. The products were…read moregood quality and had a long service life. Would highly recommend!

Good help and fair price. Will see how the quality is in a year. Two year warranty for a $70…read morebattery. Very good deal. I will go back

Good people! Awesome selection of one owner vehicles. We purchased a 2012 F250 in November 2017…read morefrom them. Great buying experience for us - we also purchased multiple after-market parts, i.e. black out steps / an a 20" light bar.

I recently drove from Austin to Greenville to purchase a truck from Darren . Not only did he work…read morewith me on price, he held it for a few extra days till I could get up there. 10 minutes after I left I had an issue. Small issue, but he didn't hesitate to have it checked and totally took it upon himself to fix it even after I paid for an as-is vehicle. You don't find too many people these days who keep their word and have that kind of professionalism in what they do. I'll be buying from him from now on. If you get up his way, check him out for yourself. Thanks Darren. Oh, and the trucks running great.

Kind, quick, attentive, reasonable prices…read more I just went and got two new tires put on my truck today, after calling earlier to check if they had them in stock. They had two sets of new tires in stock at different price points, and said I can get a deal if I paid in cash. The prices were comparable to my local tire dealer and they were located closer to me, so I decided to give them a try. When I arrived, I was met by Rodolfo, who turned out to be a very kind and soft-spoken young man. He showed me the tires I asked about and after I selected the ones he told me to pull the truck in the bay and invited me and my child to wait in the lobby, which had several comfortable chairs and a large TV screen that shows you the inside of the garage. It was a comfortable wait They spotted a small screw in the sidewall of one of my original tires. He said it would be about $45 to patch a side wall. When I checked with my local tire dealer, they're willing to do $10 plugs or patches, if it's some thing they can patch. When I told Rodolfo this, he said he'd be willing to price match it. It took Rodolfo and his coworker less than 30 minutes to move my back tires forward and put two new tires on the back. His coworker was a young Caucasian man with a beard and mustache, that was also very kind but I didn't get his name. When it came time to pay, I paid with my debit card and I had misunderstood debit card as the same as cash. Rodolfo noted the misunderstanding, but left the ticket as it was. I felt so bad for the misunderstanding, but he just smiled said it would be fine. In addition, he decided since this was my first time there, there would be no charge for the sidewall patch at all,. He's a very generous guy, and he says the owner is also a very, very kind man. It definitely shows in their workmanship. They offered to drive my truck around, and even noted a rattling sound coming from my wheels of my truck, and they wanted to double check that they had not caused it to rattle. I reassured then that was a noise original to my truck wheels it had always made, and they complimented my truck and hoped that I return. I would have no problem giving them more business in the future.

I recommend this place 100%, Great prices Rodolfo was great…read morereally friendly, He explained everything what my car needs, definitely coming back and I'll take my family's car