My boyfriend and I decided to grab an easy/quick dinner while out running errands yesterday evening... Neither of us had been to a Chinese buffet in a long time and thought it might be fun to have some variety - and I love the idea of the cook-while-you-wait hibachi stir fry...
But no. Just no. In fact, so much 'NO' that while reading someone else's fairly recent GLOWING and impeccable 5-star review, I simply have to assume that it was completely written by A.I. and posted by this person just so they can pat themselves on the back for blindly supporting a local business, regardless of quality. That, or their bar is set so low that they simply don't know what decent food/service even is. But I digress...
We arrived and just stood there unsure if we should seat ourselves... finally someone came and led us to our seats and took our drink order. That was literally THE LAST time someone assisted us during our meal. I understand it's a buffet and you help yourself to your food, but our multiple used dishes we not collected from our table and not once were we able to get someone to bring us even a SINGLE drink re-fill. Not-a-one. We tried flagging them down as they walked nearby or were within view, and they just walked on by or turned the other direction - each and every time. (And it's Chinese food so...we were thirsty!) The place was only about 30-40% occupied in my estimation and there were employees milling about - but not once could we get someone to help us - even when it came time for the check.
Regarding the food... The hibachi stir fry was... ok enough, but nothing to come back for. The selections from which to pick for your stir-fry were extremely limited and the mushrooms should absolutely not have been out there - they looked old and all bruised up. My stir-fry was cooked up quickly on the hot griddle and was probably what I enjoyed most about the evening, but that's not saying much, sadly.
With regard to the buffet portion, there were a few enjoyable items... the tiny little purse-shaped Crab Rangoons had a tasty filling inside and I've always been a sucker, for some weird reason, for the slightly creamy, cheesey, oniony, Baked Imitation crab... But otherwise, it was a buffet filled with very questionable seafood including craw fish, raw oysters, and clam dishes (my Southern boyfriend took one bite of the tail meat out of a Crawfish and immediately said "NOPE, that's not how that's supposed to taste...I don't trust that at all."), and other disappointing items when it came to taste and texture. Things that you know are supposed to be crunchy - were not... and things that should have been softer in texture, were dried out. I imagine the food was just sitting out on the buffet too long without enough people to eat it and increase the speed time of turn-over...
As far as cleanliness, there were more than a few serving spoons (and surfaces) I didn't want to touch because things were lookin' sticky... and, while I might have been tempted to scoop myself a cup of ice cream, I wasn't going to be picking up any of those ice cream scoops out of water that looked like that... Not last night, Satan. (A soft serve machine would make for an easier ice cream-related experience here, as a side note...) And, for the record, I think I've already proven to anyone reading this review that I'm hardly a germaphobe because, well, I was down with going to a buffet in the first place.
When it came time to pay the bill, we sat and waited for someone to assist us... we tried flagging people down... my boyfriend even went up to the main counter (near the entrance) to see if he could pay there, or at least have someone sent over to us, and there was simply no one there. After about 15 minutes, finally we were able to flag someone down (third attempt on the same person), and she brought the bill. We promptly gave her our card, signed the bill, left a tip on the table, and walked out of there knowing that it's not a place we'll venture to again.
Ultimately, we were not looking for (or even expecting) some 5-star dining experience last night...but we were at least hoping for a 3.5 to 5 star BUFFET experience and sadly we didn't get it. Not even close.
If your looking for 'meh' volume eating at a low price, this might be the place for you - but for safety reasons I would avoid some of the seafood items (hey, if you want to gamble with those raw oysters, that's on you but...). read more