This review might be a bit outdated, since I haven't been here in years, but there's definitely good reason for that. First off, their stock and supplies aren't the best you'll find in Telegraph, at least from what I was looking for. They're not bad, but you can easily find better in another one of the head shops on the street. Second, and more importantly, don't go in unless you're hellbent on buying something. The staff aren't familiar with people just there to browse, really. When I went in there to look for a blacklight bulb, they practically wouldn't let me leave until I purchased the one they had in stock. The lightbulb itself wasn't too much to write home about. It was pretty much one you could easily find in any store. And I ended up finding a better one in one of the other head shops later on. If left to me, I wouldn't have even bought the first one, if it wasn't for the staff pushing it on me. So yeah, out of all the head shops on Telegraph, this is by far the weakest. Their pipes and accessories are pretty much ones you could find literally anywhere else, and there was nothing really that stood out. Save your money and go to Big Al's Smoke Shop next door. You won't regret it. read more

Whatever you do, do NOT go to this store. They put a price on something that is worth a fraction of what they're asking for and then they pretend to haggle with you and give you a discount to make you think that you're getting a good deal, and in reality they're ripping you off. I recommend Big Al's. Really nice people there and FAIR PRICES. read more

I am from San Jose & drove up to Berkeley to eat at (house of curries) afterwards I took a stroll and this shop caught my eye. I'm a hookah fanatic so I was impressed with their vast and unique hookah sets. I got a new Sahara hookah set and the owner hooked it up!! I posted a pic of my black hookah set with snake skin detailing. It also camwle with a pimped out hose covered in velvet. owner through in a sweet metal case with compartments & foam cushion, tobacco, coals, tongs. Probably would normally cost $175 and up!! Only paid $100. Was so happy with the set & service. Landon they salesperson was cool so we tipped him. I would drive from San Jose to Berkeley just to buy another set from these awesome people :) 5 stars ***** read more

Hi-Times - This shop has unique hookah sets .top quality that seperates it from all the generic styles out there - Tobacco Shops Near Me - Berkeley, California

Bought a bong yesterday. Not that impressed with service. A better sales person could of got me to open my wallet more. Not that happy with my bong. read more

Purchased a vaporizer. Battery was not holding a charge very long. Tried to return it less than a week later. Wouldn't take it back. First and last time I shop here. read more

I got a rig, torch, pick, and butane for a Great deal. Thank you K-C, great salesman, he knows what you need.

Don't be put off if the guys are pushy as a mother, it's fortune in disguise; it means it's a slow day and they're hard up for a sale. They usually have a great selection of hookahs. Glass hookahs, I mean, not traditional shisha hookahs, which are hard to find. read more

Lovely store. The guy in there is super duper nice! He gave me two pipe for 20$ and he threw it on the ground to test it and it didn't break. Omg! Love this place! I highly recommend this place to everyone. He also explain everything and tell you what is good and what's not. read more

The guys who own this place are good people, and they are certainly willing to work with you if you know how to haggle a little. A head shop is a head shop either here, Big Al's or otherwise you need to know what your buying. I have negotiated the lowest prices in town here time and again. read more

Very nice little store. Nice little mom and pop operation with very friendly customer service, compared to Big Al's next door, where I feel like I'm being swarmed by used car salesmen. Prices are extremely fair. I like this place a lot. read more

Lame shop. Employees aren't very knowledgable. No good brands.

I gotta agree with that chick below me. MANNNNNN. like, she's right! I walk in. for a dare :] and look at the lighters. and that man just offers to sell it to me. Which IS PRETTY DAMN COOL. the ligther is hella raw. and i'm glad i bought that shit. :] So like, the lighter is silver-ish. grey-ish. (it's all shiny) then when you open the lighter, the shit lights up with a glowing dolphin in front. beautiful, i gotta say. then with one CLICK, it just lights up! so like, yeah, that was coo. we were like, oh yeah, that was coo. then my friend wanted to see it, so she like, CLICKED, and she held onto the flame. and you know what happened? it TURNED GREEN. and sure sure, you people who are readin this are probably like, "DUDE. those are so old" blah blah blah. "You are so inexperienced" well, you know what?! i still think it's cool. :] and it was at a fairly good price too. Okay. so then after i bought that lighter, i went in DEEPER to the store. and guess what i found? PIPES. pretty ones too! like, colorful, rainbow, shiny, fuckin PIPES. for what? :] you already know. ANYWAY. the second man beind the pipes were like, "hey. are you interested?" and we were like, WHOA. and then he was like, "heyyy.. how old ARE you guys? are you guys over 18?" and we were like, "... uhhh ... " and we just ran out. :] cuhs we're smart like that. don't hate. WELL. i'd gotta give this store a 5/5. becuhs everythin in here is koo. koo. :] read more

Great selection, service, and price. There's another smoke shop right next door and several within a few blocks, so it's easy to compare smoke shops in Berkeley. The owner hooked me up with a great deal on a vaporizer and threw in a grinder for free. Would definitely recommend and will go again. read more

They hooked me up on the volcano digital vape and the employees are nice so I fw this place heavily

Yo this place is awesome. Went in yesterday with a friend to get a big expensive piece and the guy worked with our price and really hooked us up. Mo was the guy who helped us and was really professional and even let us test the pieces with water in them. Definitely recommend this place to everyone. Number one shop in Berkeley IMO. read more

One shopping day I came in to this store just to look around, and people in there approached me nicely. So after few months, I thought of getting my husband a bong for Christmas and I thought of that place. So I went back there excitedly. There's new people around, but they're all friendly. I honestly don't know anything about smoking and I told them that, but they didn't took advantage of it. This one guy that helped me, recommended a double chamber bong and explained briefly how it works. I loved it! They gave me half of the price that bong was posted for, so I totally went for it. Took it home excitedly and wrapped it up. When my husband got it, he was so happy. At first, i actually worried about maybe it won't work good because I got it for so cheap. But then, my husband even loved how it worked. He's totally happy and that makes me happy too. I totally recommend this place, transaction was very easy, no hard time at all and the people that works there really knows what they're talking about. read more

By far, my favorite head shop ever. Both the new owner and sales dude were helpful, friendly, and entertaining. Prices were great and they recommended the smoothest water pipe I have ever had the pleasure of hitting. The owner is from Nepal and carries a truly joyous vibe that I will be happy to visit again and again. read more

The people here are extremely nice and helpful. Especially the guy named Casey he helped me and my boyfriend with a good deal. I definitely recommend this store. read more

Hi-Times hooked it up nicely. I was visiting from DC and wanted to get some nice glass to bring home. I didn't think they were too pushy like some of the other reviews said; they're just doing their job. The selection was good and so were the prices...I'm happy. Thanks Satia and Hi-Times. read more

Great selection of glass! Friendly staff and a fun shop to browse, a must visit on Telegraph!

Large selection and good service, I was there to buy a hookah and this cool guy gave time and took possibly everything out of the self and helped me select the best one for my budget, I would say its the best smoke shop in berkeley I have been to. read more

This store is amazing. Has everything you could possibly be looking for. What made our experience even better was the employee Moe. He had an awesome attitude and helped us tremendously with our purchase! We will be back. read more

You can definitely get a good deal in here. The guy chucked in a free grinder and a free pipe when I purchased a PAX. They were a bit pushy with sales but that means you know you can get a good deal. The only thing was the sharpstone grinder he chucked in for free was fake. I didn't go in there for that so it doesn't bother me too much but beware. read more

It's a 10 stars !!! Great customer service !!! Friendly salesperson and reasonable price !!!

I was traveling from SoCal to NorCal and spent time stopping in quite a bit of shops but hi times by far was the polite and helpful shop I experienced and the manager Casey helped me find a amazing grinder and pipe combo (mendo mulcher) (double glass pipe) @ a very considerable price. read more

Happy Valentines Day to the boyfriend and I! We just came into hi times looking for a house bong and were given the most amazing deal! Not only were the deals great, but the customer service was impeccable. The owner KC is the most considerate man ever and had a smile on the whole time. We HIGHLY recommend you check this place out and keep them as your regular smoke shop ! Kenny and Taylor read more

Very wide selection of glass and great prices to go with it. Knowledgeable staff that will hook you up! Highly recommended if you're looking to get some quality read more

It was my boyfriends birthday (7/1) we were just enjoying the day on a highventure, walking around, doing a little shopping when we went into Hi-Times after leaving another smoke shop just a few stores down. The man there was so friendly and had MUCH better prices. He even threw a pipe over the counter which landed on the carpet to show how durable the piece was! He gave my bf a great deal on a pipe and grinder. He made this stoner couple happy :) read more

I just got a really good deal on a Solopipe for $39.99. It's a self lighting pipe. So sweet

I went in with what I had in mind and Dal helped me a lot and gave me a good deal. I would definitely recommend this place to my friends!

Best bong selection in the bay !! Always come to this place first for a piece. Good prices, an always willing to work out a good deal.

I really like this place. The people are really friendly and will work with your price range. I broke a pipe last night that I really loved that I purchased from here months ago, and I came in with a horrible description and Dal, the man working the counter, grabbed exactly what I was referring to and gave it to me as a discount because I told him I was replacing it! How nice! read more

They're always willing to negotiate with customers, so you can get some really great prices. Also they're much more respectful than any of the other smoke shops next to it. read more

I came in here looking for a more artsy but affordable piece and got exactly what I wanted. They have some really amazing artwork in the cases, as well as lower end stuff just to get the job done. The guys were very friendly and spot on with their help... they brought out two for me I just fell in love with and ended up buying (one as a gift). Looking at the other reviews, this is definitely going to be my go-to head shop for now. read more

"How may i help your brother!" great deals & hospitality.always willing to negotiate a fair price. great selection of products from brand names to intricate artistic pieces best exemplifying Berkeley and what its about. read more

This place has the best pipes for the best prices on telegraph in my opinion and the service makes this little shop the place to be! I'm staying loyal to Hi Times for any of my head shop needs for sure!! :] read more

I purchased a 2.125 inch diameter 4 - piece SANTA CRUZ SHREDDER for $76.30 ($69.99 + tax). I would've given 4 stars but they didn't have gun metal grey, the color I really wanted. read more

Every time I am in the area I love to stop by the shop. Everyone who works there is kind and helpful. They have a great assortment of Items that suit my needs. read more

A couple of friends recommended me to this place. I was a little skeptical at first, because I have never ventured into a smoke shop. However, upon entry I was quite amazed at the service I received. Extremely friendly people, help you with everything and anything you need. Service was very quick and efficient. Didn't even need to bargain and I got good pricing. All in all a great place to go for all of your smoking needs. read more

I Agree best deals in town, just bought a Volcano "$100" cheaper than the guy next door. friendly staff and great selection