I've been a happy customer for a few years. As an aside, I really need to quit vaping. But Ali is wonderful. Always going out of his way to help me locate my discontinued vibe. I once left my phone there And thought it was a loss. Few months later it turns out I had left it there. I just hadn't visited because I had ordered a few Vapes in bulk. I don't really know how they're priced comparatively. But I come for the service and the welcome smile as a regular customer. read more

Never on time it's 10:37 and it say open from 10 am to 1 am so this need To be improved being on damn time!!!!

Good vibes, good prices & good people! Always have what I need here. Convenient neighborhood shop

Had a great experience buying a new top loading vape here. Unlike most stores I go into; the guy behind the counter was quite knowledgeable about vaping. He understood the difference between different types of vapes, how to properly care for them, and could actually talk liquid with me. For vapors in the area this is a good headshop. read more

Great place, Ali (Mohammed) was very knowledgeable, helpful, & informative about the products he sold us. We're definitely going back for more & are happily satisfied with his recommendations. read more

If Mohammed's not working, don't go. The older guy always changes the prices. He'll sell me a vape for $20 one month and then 30 the other. Not friendly don't waste your time go down the street. The other vape shop never changes their prices. read more

Best Smoke Shop in Oakland hands down. Ali is always friendly, helpful, and quick with a sample or discount. Always a good vibe. Good Kratom selection and fair prices. What more can I say? Give these people your business. read more

Gateway Smoke - Gateway Smoke in North Oakland - Vape Shops Near Me - Oakland, California

Found your store on yelp and based on the reviews, I had to visit when I was looking for a bong. Our bong is beautiful , solid, and a great price! Clean, organized, stocked shop with a great owner. Yup, glad I chose to come here out of so many local stores. read more

Was recommended by a friend and did not disappoint !!SUPER kind and helpful. Was so patient when I was picking out my new glass and the selection was so good it was hard to pick a winner Will definitely be coming back‍ read more

My new smoke shop , so many flavors and different vapes for the best prices and best service!!!

We see these smoke shops all over the Bay Area, and tbh many can be a bit scary or intimidating. Gateway Smoke Shop is the nicest smoke shop/head shop I've been to. I felt super comfortable and the owner felt like he really knew his merchandise. Came in looking for a bubbler/ash catcher and he had some of the brands I'd found online. It was great seeing them in person and getting some help understanding which ones would work for my water pipe. read more

Called to ask if they had an item and the guy didn't want to look for it. Asked him in detail about the item and he said he has the brand but doesn't know if he has the item. read more

They're so nice & helpful, I was looking for a specific brand & flavor so I called in advance to ask & they were able to quickly answer and confirm. Prices were pretty standard compared to other shops. Would def come here again! read more

Great customer service. And they go a mile away to get you what you need even if they don't have it in the store they will order it for you and their next shipment. not a lot of Smok Shop does that. they tell you they don't have it but Ali he makes it happen. read more

Came here to buy a torch to sear salmon, since I couldn't find one anywhere else lol. And I didn't expect to find such a large selection of torches here! Although the surrounding area isn't the greatest, you can just park right in front of the store if you want to avoid it. The customer service here is amazing as well. Ali was so friendly, nice, and helpful!! I'll definitely be back for some other things - they have a lot of pieces, pipes, vapes, hookah sets, whip its, and so much more. The price is super fair on everything too. Overall - great prices, huge selection, and friendly service. Highly recommend this place! read more

I never been to this smoke shop until ladt night when I called to confirm they had disposable vape pens and they DID! Walked in the door and the person that answered my phone call (Al) greeted me with my name when I walked in the door just by hearing my voice (that showed hospitality right there! ) I was pleased that this smoke shop has a WIDE variety of items. Also thank goodness Al was soo nice and super patient with me. Thank you for making me feel welcome, and thank you for your GREAT customer service. You just earned a NEW customer...I will be back! I bought a the flum float lush ice & the pod frozen strawberry...FULLY satisfied with my choices read more

Gateway Smoke - Vape Shops Near Me - Oakland, California

The only smoke shop I use in the East Bay, dude goes above and beyond every single time and is beyond friendly. Has spent I don't even know how much time searching for a specific torch lighter for me on multiple occasions and despite the difficulty in finding them he keeps always keeps at it til he can get em in for me and then actually let's me know when they do get em in stock!! Can't recommend enough, for real any possible need that you have provided by a smoke shop this is the place to get it, hands down. Much love to ya brotha, see ya soon read more

Gateway Smoke - Hard to get Scorch torches - Vape Shops Near Me - Oakland, California

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Super friendly and helpful gent running the show. Gateway has great selection. I drive out of my way to go here

Huge selection, friendly staff, basically I just walked in asked for what I wanted and got it easily. Isn't that what you want in a smoke shop? read more

Gateway has been a community staple for over 30 years. I'm always greeted with a friendly smile and staff are informed, caring, and treat every person with respect. I appreciate the attention given to other customers and myself. Feedback is welcome and encouraged. read more

I went here for the first time about six months ago, when Better Cloud moved from Albany to Pinole. Better Cloud was awesome, but honestly, that's just too far a drive. I went to Gateway and asked if they carried any unflavored nic vape juice. They didn't at the time, but told me they would order some if I wanted it. I did want it, and they did order it, and they keep it in stock now. That's real customer service. read more

If you want a smoke shop where people know their stuff, this one ain't it. I asked for a 3DXL chamber for my peak through the phone and they said 120. Regular 3D chamber goes for 100 and the regular chamber is around 50. I walk in, ask for the 3DXL chamber, and the person doesn't know what I'm talking about, I look around the store and find it. He asked me which one, I pointed and said "the one that says '3DXL'". He grabbed the regular 3D chamber and it rang for 120. I was unaware that he grabbed the regular 3D one because he made sure I wanted the 3DXL chamber before grabbing it. I come home and notice it says 3D on it instead of 3DXL. I call them and tell them I didn't get the right one. Now of all a sudden, their regular chambers are 100, their 3D chambers are 120 and the 3DXL is 169.99. Please don't go to this place. I know those are false prices because I bought a regular 3d chamber when it barely came out and it was 100 both in smoke shops and in the puffco website. I didn't bother going back because he lied about the prices and I wasn't trying to deal with that after work. Go to Puff N Stuff instead of this deceiving place. read more

Very friendly and great service! Ali is very knowledgeable and helpful. Its always a pleasure to shop there!

I actually spent $400 at some other smoke shop when I should have brought my business here to Gateway.. Biggest mistake ever! The idiot who runs a joke of a smoke shop not that far away, not only over charged me, but sold me fake ceramic and a down stem that broke two days later. When the (wannabe ceramic) broke, it burned my thigh so badly. When I stepped into Gateway Smoke Shop, Ali took care of me, even though it wasn't his sell. Even though he had to close early, so he could drive all the way to SF to be with his sick father, he still took the time to make sure I was satisfied .So if you are looking for more than fair prices, and customer service which is only surpassed by how gorgeous he is, go see my boy ALI AT GATEWAY!!!! You will never shop anywhere else when it comes to smoke shops. It's spotless, smells amazing, and he's a true gentleman with amazing people skills. I'll fight anyone who says different. read more

Ali is the best, I have been through many smoke shops and they don't have much information regarding my essentials. I have had a hard time finding things and he quickly orders them and contacts me when they are here. He is very nice person and really cares about his customers and their essentials. read more

One stop shop they got everything you need and more. People there are cool and always help out. If they don't have what I'm looking for they will get it. Best smoke shop around. Best prices too and they are open late. Always hooking it up every time I go. Appreciate you Abdul. read more

Best shop in town laid back workers get u right every time got what u need and want they got u hit them up...

Really cool guy super nice and great products nothing fake. Also great shroom products very informative

Very friendly staff, good selection, and all bad reviews seem to just be related to inconsistent hours. Recommended!

My favorite shop around! Look around for a bit and you'll definitely find something you like. Owners are super chill and always trying to help you get what you need! Can't recommend this store enough! read more

Lived right around the corner from here for a few years and always got good service. They have a good selection of stuff and the employees that I've met are kind and helpful. I just stopped in there today after over a year and the guy working recognized me after all this time, even with a mask on! Great neighborhood smoke shop. Highly recommend! read more

best smoke shop ever. they always have what you need and will always give u the best

I love this place! I went in there yesterday and the employee was very helpful in getting a cap, torch, and butane. The prices are great too. This is an awesome smoke shop check it out! read more

Hi do they sell menthol cigarettes does everybody know. I live right around the corner just moved here last week. I heard do you stay open which is what I'm looking for. read more

My new favorite vape shop- the two guys working were so nice and knew what they were talking about- I had been to like 3 other spots that were out of everything, and the guys at gateway smoke actually explained that there was a shortage of supplies. Plus they actually knew what their products were and were so nice and patient with me because I came in with parts from like two different vapes and they helped me figure out what I actually needed. Totally helpful, good prices, and friendly knowledgeable people working there. All the other places I went were overpriced, had no idea what their products were and were not helpful at all. I'm not going anywhere else again- these guys are great and everyone else sucks read more

I had been searching for a place to purchase things needed. I love this store. I love how sweet both the Dad and Son, are so very kind, very helpful and always greet me with a smile. I love that it is close to home and always have what I am needing. You can't go wrong with this winning combination. I always look forward to my visits coming here. Thank you for your wonderful service. read more

I have found this place sort of by accident twice and each time I have been very please by the friendly owner and the ease with which I found exactly what I was looking for. I can't think of any way to improve the place. read more

Went here looking for a setup for our new hookah and the guys were super helpful, enthusiastic and absolutely reasonable to help us find what we need. He even made sure we knew how to properly light the coals, and it was a great experience. 11/10 will go there for all our future smoke needs, can't recommend them enough! read more

Don't come here. There closed all the time when they say their open. It's a joke. I came durning my lunch break and they were closed its beyond annoying. read more

Plus: The two different people I have worked with most of the time are helpful, knowledgeable, and friendly. Ding: Not always open when they say they are. Ding: One guy I worked with there - who seemed to have higher status - made my buying experience more difficult than it had to be. Imagine someone hard-selling you while also dismissing questions that you have with an IDGAF attitude. read more