They do what they say they can do in excellence & professionality and if they cannot, they…read morerecommend where to go or who to see. They say "yes sir" and "yes madam" and "no sir" and "no madam". It is written, "let your 'yes' mean 'yes' and your 'no' mean 'no' ". Clearly their team has been in the US military. They gave respect which is a rarity with the youth of today "born with entitlement" tattooed to their foreheads or "I will respect you AFTER your respect me". Bits & Bytes Computers rocks!!!

I was looking for a touchscreen laptop for work and decided to call the store directly, and the…read moreattendant told me of three products in stock with brief descriptions and prices. I thought about it for a few hours and decided to head in myself to check it out and I always trust salesman when they ask specific questions and really listen; the gentleman behind the counter said that for my needs an upgrade for memory was not necessarily the best bet and as is would be fine. I was taking aback by his direct and honest opinion. I love the direct customer service as opposed to big box stores and with the 90 day warranty I don't think I could go wrong. I opted for an external CD ROM reader and external mouse and everything came to more than half of what I would have spent for a new machine. I brought it home. Everything was in perfect working order and I am 100% satisfied. When he asked if I was an existing customer when he rang me up at the register I said yes for like 100 years and he said we have not been in business for 100 years and I said OK well then maybe 50 he says how about 35. Very friendly and professional exchange highly recommend if you're in the market for a used desktop or laptop. These are your guys! Five out of five highly recommend will return.

Roy was awesome! He figured out the problem quickly and resolved the issue. He is very patient,…read morefriendly, and professional. He figured out the issue and had me up and running quickly. All techs that we have interacted with have been very helpful and knowledgeable.

As usual, I had a great experience at Impress computers. Was thinking of replacing my old desktop…read more(purchased at Impress years ago)and stopped by to see what they had. Talked to Bruce who was extremely helpful and not pushy at all. Fast forward, a couple of weeks later, I went in to ask about a printer. Again Bruce was very helpful and I purchased a Canon printer from Impress. Took it home and could not get the printer drivers to interface with old desktop. Went to what I believed to be Canon's website (yes, I typed in their site info) for help and somehow got a pop up of a help screen. I stated my problem and they asked for my phone number to better assist me. I hate to admit that I was scammed. I let them take control of my computer to see if they could correct the issue. When it failed for them, they offered to refund me. They wanted for me to go to my bank account to see if the refund had been posted. It was then, a light bulb came on in my head and I thought, I have been scammed. Fortunately, I had logged them out twice. I immediately went to bank and told my story, changed account password just in case. I don't keep account password info in my computer. I went straight to Impress computer with my old desktop and Bruce helped me again. I Bought another refurbished desktop and is having them move data from old to new after they have gone in and removed any viruses that may have been added by the scammers. One quick note. I know we do not like it when they tell us it will take a week or two to get our computers back to us, but we need to give them some slack. They are doing their best to do it right. A small business trying to accommodate a bunch of folks. All Impress folks that I have dealt with have been extremely friendly and accommodating to me. I didn't mean to write a novel.

Mr Harry fixed my 2 printers. He set expectations , explain to me the process so there was no…read moresurprises there was value and he was extremely easy to deal with and courteous. I'm definitely keeping him in in my contacts should I need future cell phone printer computer issues for help

I've been here a couple of times for laptop repairs. They get a quote back in a day or two and…read morekeep you up to date on the process. Let's keep small businesses open!!!

I searched for a friendly/professional/honest computer repair business for a long time; my search…read moreis now over!! The Komputer+ team met with me, diagnosed my computer needs and resolved all my hardware issues in record time. They provided cost-saving options that really surprised/impressed me. If you are in need of computer repair service of any kind, please try Komputer+ on Wilcrest and 59 before you go anyplace else, you will not be disappointed. As a retired/disabled Naval veteran and senior citizen, I found them to be very patient and not condescending as some companies can be when dealing with the elderly. Thank you Komputer+ Chrit's presence be with you always! Terry S.

These guys are the best!! I had a broken charger port on my Lenovo laptop and every where I called…read morethey wanted $100+ . When I found this repair shop they sited half the price on the phone and turned out to be even cheaper. Courteous and caring as well. Pleasure to know them, I am going to keep them in mind for any computer needs I may have in the future.

I brought in my laptop for a cpu replacement and it was ready the next day. My laptop is working…read moremuch faster now, thanks! Great service and the best price in town.

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.

My Lenovo laptop was giving me a hard time starting up so I called Houston Computer Repair Experts…read moreand they were able to help me the same day. I took my laptop in and they were extremely friendly and quick and knowledgeable about my laptop. The next day I had my laptop back with me and truthfully it was running better and faster than when I first bought it! They're truly experts at what they do and you can definitely trust them with your electronics. They did quality work and my laptop was cleaned up on the inside and outside! Thank you so much! Extremely fair pricing as well.

Houston Computer Repair Experts saved me last week. My Dell Optiplex 7000 just stopped booting up…read moreone day. Mysteriously one month after my Dell service contact expired. I have video, photography and design projects on a schedule to deliver so I needed to find a solution. Fast! I found them here on Yelp. Darin, the owner, treated me like family and dropped what he was doing to help given my circumstances. In less than 3 hours he totally fixed both the hardware and software on my machine. I wish I met him BEFORE buying the Dell... he also builds machines for clients that are absolutely bulletproof and faster than anything I can and for the money. And YOU are in control rather than some massive company like Dell or Microsoft.

iDeal IT Trends was my second choice after I took my Toshiba Satellite laptop to another repair…read moreshop who said they could not repair it. But iDeal said the trick was finding the part, but they were confident they could do it. They ended up ordering the part from Canada, and were able to fix my laptop so it runs like new! The best part was the daily calls to update me on the status of the part order and the repair. Outstanding! That's how you keep a customer informed. A+ - I would use their service again in a heartbeat!

My company has used their service for the past 2 year. Very Dependable, reliable and great pricing…read more The owners make the extra effort to ensure you are taken care of. I would definitely recommend!