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    Hey Chick Burger

    5.0 (2 reviews)
    Open • 4:00 pm - 12:00 am (Next day)

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    1 year ago

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    Shake Shack Burbank - Cheeseburger and new smoked bacon burger IG: @ammysalamii

    Shake Shack Burbank

    3.4(365 reviews)
    1.7 mi
    •$$

    We stopped by the Shake Shack in Burbank while we were out exploring the area and trying a new…read moreplace for the first time. The ordering process is mostly through self-service kiosks. There is one register available if you prefer to order with a person, but no employee is stationed there full-time, so you may have to wait a few minutes. The staff was friendly, attentive, and provided excellent customer service throughout our visit. The restaurant was clean, and the restrooms were clean as well. Our food came out fairly quickly. We ordered beef burgers, a fried chicken sandwich with avocado, loaded fries, regular fries, drinks, and a shake. The beef burgers had great flavor and were definitely the highlight of the meal. My chicken sandwich was good, but it didn't have that "wow" factor that would make me want to order it again. The loaded fries were tasty too. Our total came to $81 for three burgers, three orders of fries, two drinks, and a shake. Since everything is à la carte, it felt a little pricey for what we received. Overall, I'm glad we tried it. It wasn't bad at all, but it also wasn't a place that left me thinking, "I can't wait to come back." If you're in the area and want to check it out, it's worth trying at least once. I'd give it an 8 out of 10.

    Winner today! Cool…read moreAC! World Cup semi finals on 2 tvs! Couldn't ask for a better place to stop for a quick lunch after driving over 1-1/2hrs to work site. About to head out for another 30 mins drive to arrive. This is my 2nd time here ever and I really like it! I was first here years ago. It filled up nicely too for lunch today. Clean restrooms, easy tablet ordering, order freshly prepared and delivered to your table. My single shack burger was great, fries were pretty good also. But, the star this time was the vanilla shake. So delicious and perfect thick consistency to go through the straw perfectly and never got thin/ runny, lol

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    Shake Shack Burbank - Inside seating

    Inside seating

    Shake Shack Burbank
    Shake Shack Burbank - Drinks area

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    Drinks area

    Islands Restaurant - Island Fries

    Islands Restaurant

    3.6(745 reviews)
    1.6 mi
    •$$

    We went to Islands in Burbank today after my oldest daughter's soccer game with a few of her…read moreteammates. I am not usually a fan of chain restaurants and honestly did not really want to go. I am glad we did because we had an excellent time. Our server, Frank, was awesome. He kept our drinks full the entire meal and was quick, efficient, helpful, and genuinely polite. My daughter had a great time with her friends and I enjoyed the great service and tasty food. My daughter ordered a burger cooked medium and she said it was really good. She liked that it was cooked exactly how she wanted and that it was saucy and messy, which is a good thing in her book. Her onion rings were crispy and she said there were a decent amount of them. I ordered the China Coast Salad without chicken and swapped in their meat alternative patty. They do not call it Impossible, just meat alternative, but it worked great. Fresh, flavorful, and a solid option if you want something lighter. Service was awesome, food was good, and if this same experience could be replicated again, I would definitely come back. Cost of what we ordered * China Coast Salad with meat alternative patty * Plant Based Patty * Hawaiian Burger * Lemonade * Diet Coke Tax: $5.82 Tip: $11.09 total: $72.34

    Tonight was one of the most disappointing visits I've had at Islands and, unfortunately, it…read moreprompted me to leave this type of review. The one bright spot of the evening was our host, Sophia. She was welcoming, friendly, and made us feel genuinely appreciated from the moment we walked in. She provided the level of hospitality I expect from Islands. Unfortunately, everything after we were seated went downhill. We started with the spinach artichoke dip, which arrived extremely runny and lacked any real flavor. Even the "secret seasoning" couldn't improve it. It was not something I would order again. I ordered the Longboarder Burger and was equally disappointed. The bun had a strong, stale odor that made it seem as though it had absorbed the smell of a pantry shelf or had been sitting far past its prime. The smell was so off-putting that I had to take the burger apart and eat only the patty. Even then, the patty itself was underwhelming, lacking both quality and flavor. For a restaurant known for its burgers, this was unacceptable. Our server, whose name I don't recall, was absent for most of the evening. While I understand restaurants get busy, being busy shouldn't come at the expense of basic attentiveness. On more than one occasion, she appeared too rushed to fully listen to what we were saying. At one point, my partner was still in the middle of speaking when she simply walked away before he had finished his sentence. That left us feeling dismissed rather than cared for. I've always associated Islands with consistently good food and friendly service, which is why this experience was so disappointing. Sophia, the hostess, delivered excellent hospitality, but the food quality and the service we received after being seated fell well below the standard I expect from this restaurant. I hope management takes this feedback seriously, because based on this visit, I would hesitate to return.

    Photos
    Islands Restaurant - The bar

    The bar

    Islands Restaurant - Cheddar fries are good, but again, their fries go stale quickly

    Cheddar fries are good, but again, their fries go stale quickly

    Islands Restaurant - Happy hour every day 3-6

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    Happy hour every day 3-6

    Hey Chick Burger - burgers - Updated September 2026

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