This was the most disappointing slop of shit I ever put in my mouth! The burger was totally raw and disgusting if I wanted something that raw I could have just taken a steak out of the freezer and bit into it! I will never order from here again it was absolutely repulsive! EXPENSIVE AND NOT EDIBLE! read more

Five Guys - A raw cold disgusting burger! - Burgers Near Me - Burbank, California

Let me just say--this Five Guys location has some of the best customer service I've ever experienced, and it's all thanks to one employee: Hudson. From the moment you walk in, Hudson makes you feel welcome, appreciated, and like your meal actually matters. In a world where good service can be rare, he genuinely stands out. Now, we all know Five Guys isn't the cheapest place to eat--but Hudson makes it worth every penny. His energy, professionalism, and friendly attitude remind you that you're not just paying for top-tier burgers and fries, you're also getting top-tier service. And that combo? It's unbeatable. Honestly, Hudson might be the reason I keep coming back. The food is always delicious, but when it's paired with service like his? Game changer. Somebody promote this man already--#HudsonForManager. read more

As of Wednesday, September 3, 2025, 4:08 pm, Five Guys Burbank is PERMANENTLY closed. I even asked the gentleman last week, on the scaffolding if they closed, as he was taking the Five Guys sign off. read more

Five Guys - Burgers Near Me - Burbank, California

Food court location. It's okay. Service is great no complaints. Very pricey. I mean I can't believe I paid so much for a meal. Their gimmick is giving you a lot of food. Bag fries. I would prefer less food and charge less. read more

In spite of the bad reviews on Yelp, my wife saw the almost an hour long video about how much effort they put on their products. Five Guys is not like the usual american burgers we are used to. Five Guys has german owners and they popular in Europe. They prepare their food differently. The burgers has so many options and it was really tasty, I'll order it again. My wife had a BLT and it was very tasty as well and she will order it again. The bacon was very crispy and tasted good. Their fries are so good and based on the video, they power washed them to take off the starch, including a few other steps before they are fried. My wife and I loved the fries specially that it was a lot lol. So there, if you wanna find out more, look for Five Guys video on youtube and see how much they care about their customers. Oh and if you're thinking of cleanliness, the place was impeccable. I'm already excited for our next order. Good job Five Guys. read more

We loved this place. Came here regularly. Great service, excellent fries! Made-to-order shakes. So sad to see it gone - poof!

Not a real location. Drove half an hour here and there is no five guys. The doors are locked and the windows are covered. I wish I knew this before driving here. read more

Ordered a grilled cheese with mayo, lettuce and tomato. It was super burnt (inedible), had no lettuce or tomato. I will not be ordering from here again. read more

Five Guys - "Grilled cheese" - Burgers Near Me - Burbank, California

I haven't been to this place in the last 3 years and took pictures of the menu prices to see how much the prices are now. The place was clean, I'll do a more thorough review when I come back to eat lunch here. read more

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Soggy burger taste terrible . They forgot my milkshake and the fries were cold . I spend $70 dollars on postmates for this . Do better !

The food is good, the service was good but the prices are RIDICULOUS!! $42 dollars for 2 burgers 2 fries and 2 drinks is absurd! Again the food was good but not $21 a meal type of good. read more

Five Guys - Burgers Near Me - Burbank, California

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We ordered thru DELIVERY$$$ the burgers were raw and tasteless and they forgot to add the condiments! No char just a stack of flavorless non seasoned meat that without the condiments didn't have a chance even good quality meat by itself tastes and smells good this was rancid! This was a BOGO so that says it all! Obviously knowing how to read in the kitchen is not a requirement. My advice is when your offered a BOGO time and time again it never ends well....... read more

Five guys has to be one of the most overrated fast food chain in USA or this particular franchise was one of the few bad ones! Either way, my 1st experience here was not good at all! Ordered their Hamburger & Fries and waited almost 20 minutes with no response, went to check and found out my order was already done and sitting in the kitchen area lukewarm and even tasted very average which I wasn't expecting from Five Guys and also a bit more expensive than your usual Mac or King! read more

This one blonde worker flipped me off because I asked for extra napkins. When I asked to see the manager I got told to leave, Plus their fries are fucking disgusting and over salted. read more

If you have some cash, you can't find a better burger -- consistently for the money. And enough fries to feed an army.

They were really disrespectful me and my friend come in and we asked for two cups of water and they said no and then the manager came over and said no also read more

Came in for burgers tonight absolutely horrible burgers. Buns stone cold .Husband had bacon cheeseburger cheese not melted bacon raw. Fries good The thing is restaurant was empty not like they were busy. Had to wait til one young lady step over to take our order, never welcomed us. Disappointing read more

Five Guys - Ticket for dinner for 2 - Burgers Near Me - Burbank, California

Pleasantly surprised!! One of the best franchise burgers around! Fresh, flavorful, filling, high quality! Very impressive!! I will return! read more

Five Guys - 2/patties, cheese, relish, ketchup - Burgers Near Me - Burbank, California

The food taste alright it's really good I remember I use to be addicted to it.The service is also great.And the place has a good vibe.I just never expect a burger,fries,and drink to be so expensive here!!! read more

My favorite fries ever. Honestly if they just sold fries I would be fine with that and still give them 5 stars. The burgers are good but not the greatest. Drinks and shakes are great. Like the interior / ambiance. What else can I say, it's a fast food burger joint. GET THE FRIES. That's it. read more

Few of my co workers were saying burgers are so good, and yummy! Tried it over the weekend! It's ehh....had better... Cool thing you can pick your toppings.. read more

Over priced and low quality, specially the fires. Dont recommend it at all when you can find in an out everywhere. read more

This place has been on my bookmarks for awhile. I'm always down for a good burger.. So I convinced my husband to try this place pout after a movie. It's located just outside the Burbank Town Center Mall on the corner of Magnolia and San Fernando. You can park for free in the mall parking structure of find spots on magnolia or San Fernando Blvd, but that is not as easy. There's tons of free parking in Burbank, so find a structure and enjoy our little town while you're here. Upon arrival, the restaurant was well lit. There are cases of salted roasted peanuts and peanut oil at the door. So if you have peanut allergies, this is not the place for you. But me.. I love peanuts and peanut oil! So I proceeded. We were greeted at the register where we looked up at the self explanatory menu. Pick your item, in our cases we chose burgers. I asked for mine to be lettuce wrapped. And ALL THE WAY which includes all the free toppings, mushrooms, onions, mayo, mustard, ketchup (and the kitchen sink) lol. My husband opted for a double bacon cheeseburger ALL THE WAY. We added a regular Cajun French fry and a soda. $25! Seemed like a pretty steep price tag for a burger joint. We paid and looked for a table. Almost every table needed to be wiped down. 1/2 star deduction. I could understand if the place was packed, but it was dead. And there were ample employees. I grabbed some napkins, wet them down and wiped my own table. Our food came out in a timely manner. The staff was friendly. The burgers were well seasoned.. But nothing earth shattering. Our fries were a bit undercooked. 1/2 star deduction. I always forget to ask for crisp. The Cajun seasoning had a little spice but not overbearing. Personally I think it needed a bit more salt. But the size was extremely large for a regular. Obviously the reason for the steep price tag. I did enjoy the free shelled peanuts. And food was good, but for the price tag, I don't think I'll go out of my way for this place. read more

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Burgers are great, but fries are always salty. In all honesty, Get A Better Staff !!! Seriously, everyone has a dead personality. Where's the fun, great customer service ? I get it, you gotta wear a mask and keep people safe, but speak up !!! Not a lot of people can hear soft voices (mostly the cashiers)..The meal itself I give 4 Stars, but I'm giving this place 3, only because of the staff.. read more

Service was excellent. I wish I could say the same for the food. Very expensive for what you get. The junior cheese burger is missing the meat. I am very surprised that this place is still around. Terrible food and very expensive. Not worth it. I feel bad for the wonderful people that work there. read more

Literally the worst five guys we've been to. We only come here because it's the closest location to us. Burgers are always burnt, little Cajun fries are never topped off like other locations, and our $6 shake took 15 minutes to come out after we already finished our food and it wasn't even busy. C'mon. I've worked fast food for years and it's literally the easiest job there is. read more

Five Guys is delicious! The burgers taste super fresh. I personally love to get the Little Cheeseburger "All the way", which includes a slew of toppings. The pickles, lettuce and tomato they use make the burger refreshing, while remaining savory. The cheese melts just the right amount. Enough can't be said for their fries, either. Especially the Cajun style fries. They are salty, spicy, and wonderfully complemented by ketchup. My wife and I love to debate who gets the fries from the cup, and who gets the "bag fries" from the spill-over. read more

Five guys is not good. It's expensive as hell for a fast food burger place. The food is always soggy and falls apart. It doesn't taste good and the fries are too damn spicy. I don't understand the hype. read more

Everytime I've been here they always got something on my order wrong. Last order we ordered extra patties for our two burgers. They did not get the extra patty but they sure charged us for it. I wouldn't mind if I didn't pay for them but I just want what I paid for. We didnt find out until we opened the burgers up and got home. read more

I forgot how much I love Five guys! The parking in my opinion, is doable with the mall parking, and easier yet on a weeknight. Some seating outside, most inside with your standard, All-American eats. Being that I dined with a friend on a weeknight, I got a BLT and he got the works on his hamburger! Any option was pretty much on it and he enjoyed it as did I. I loooooove their soda machine to customize your drink. So fun! Don't forget the free peanuts. Plenty of seating as well. It's a to-the-point order and wait for your food order type of place. I'll definitely be back -- lucky me, I live by the Studio City location! Yum! read more

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Matt & Spencer we're both super nice guys who took a low-blood-sugared version of me and filled me with delicious melted cheese & crazy-sweet milkshakes until I felt human again. I didn't even know they did a grilled veggie sandwich here but rest-assured I'll be coming back. Atmosphere: Clean, People: Friendly Food: Delicious read more

The bacon cheeseburger was just amazing! Very juicy and scrumptious. The fries were ok too much seasoning I guess!

It has been years since I visited a Five Guys. We decided to stop here on July 3rd at about 9:30PM (about a half hour before closing). It was nearly empty. We were one of two groups of customers in the restaurant. We were a party of two. We found the experience to be great. The service was friendly. The food was made fast (but not too fast). My burger was absolutely delicious. I love the choice of toppings at this restaurant. The fries were good. I thought that Five Guys had cajun fries; however, ours were rather plain. Maybe you have to specify? Any ways, in case that is my mistake, definitely still a give star experience. I can't wait until the next time I return to Five Guys. read more

So I'm not a big meat eater. But sometimes I do. I'd never been to a Five Guys. The thing that struck me was how nice they were. The guy that took my order, amazing! I don't tío at McDonalds, Burger King, or the like. Well. I did here! And I was grateful to do it. The food, pretty good. The burgers are very compact. Really good and built just right. The fries!!! Holy Cow!!! I should have done tHe small. I ate them all, yummy and bountiful. So now I get it. Five Guys is far and above the quick drive through kind of place. The service was I love them. Exceptional and the food was good. Yay! read more

BRING BACK MALTS!! It's so simple to buy malt powder. Great Burgers, I just really appreciated that 5 guys had malts.

We stopped by this Five Guys while supercharging at the Tesla charger on the top of the mall's parking garage. Service was very friendly. We ordered a veggie sandwich and BLT with fries. The veggie sandwich was surprisingly good, with mushrooms, grilled onions, tomato and bell peppers. I added regular onions for some crunch and was glad I did. The sandwich was a bit dry--I will definitely ask for some sauce next time. My son liked the BLT and ate most of it. The bacon was in small pieces instead of the more traditional long pieces, but this didn't detract much from the sandwich. The fries have some seasoning and are always good here. On our way out we ordered a chocolate malt shake which was delicious. Pricing is pretty high, especially when comparing to a place like In N Out, but I feel like the quality and variety are better at Five Guys. read more

The food is always delicious and staff is always friendly! My review is pick-up time/process specific. How it works: you place the order online (either ASAP pickup or a set a time), you receive a text asking you to confirm when you're on your way so that they can track your location to have your food fresh, then another asking you to confirm when you've arrived. I always accept tracking immediately because we don't live right around the corner. And I always confirm "we are here" even a block or two before we arrive to give some buffer. AND we wait in our car for several minutes after we arrive before going in to give even more time for our food to be prepared. Despite this, our food is NEVER ready on time. We typically wait an additional 10-15 minutes (on this particular visit, we surpassed 20 minutes). I understand that people are doing their best with the pandemic, but our entire reasoning for not wanting to wait this additional time in the restaurant is specifically because of Covid...to avoid contact in enclosed spaces. Yet we always end up having to wait inside. I don't know if it's the staff, management or, most likely, the system that's in place for online ordering. We were told it would be ready in 4 minutes when we first walked in...that was 20 minutes ago. If the system in place isn't helping people to avoid each other/not gather then it's not working. read more

It's been about two years since I had visited a Five Guys and they don't disappoint. Items on the menu range from hamburgers to little hamburgers, sandwiches, and hot dogs. The hamburger situation is a little confusing for a new customer, basically the hamburger is a double patty burger and a little is a single patty. There is also the option of adding toppings like lettuce, tomatoes, ketchup, etc. This is an important step! They offer fries as well and I suggest getting cajun fries because it adds flavor. They also offer 12 milkshake flavors from bacon to salted caramel and Oreo. The burger itself tasted good, but for my taste was a little bland. It need some salt or seasoning. Without the mayo or ketchup my burger wouldn't have tasted good. Ooh! And I can't forget about the peanuts! Peanuts are always at hands reach. Parking can be found in nearby parking structures. There is very limited street parking. read more

Five Guys - Inside of Five Guys. - Burgers Near Me - Burbank, California

With opening of the Burbank store I figured I'd give them a second chance, because after my 1st visit of the chain I was underwhelmed; I'm thinking that this was was caused by the unfounded adulation I had heard for so long. Take for instance, the fries. Based on conversations, It was if eating them would cure you off all your ills, but in the end, I just got greasy, floppy fries. Yuck. My 2nd trip I have to admit the fries were much better, crispy, cajunie, and not any greasiest than your average fry, but in the end they were just Ok. Also, the prices of the fries are ridiculous. I can't remember exactly, but a large fry was over $6 for just the fries. The burger was tasty as well (Bacon Chz Burger), but at over $8 for the burger alone, the taste didn't represent the cost. The toppings are all *Free, but when you see the menu prices you'll realize you are paying for them anyway, so LOAD up. I paid $12+ for a burger and soda. (My friend bought the medium fries we shared). For the value I won't be back very often, but for a different taste I'll be back occasionally. read more

Five Guys - $12 bacon cheeseburger and soda - Burgers Near Me - Burbank, California

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Greatest burger greatest fries ever, I love the service here it's fast and convenient, and my food always tastes like it was made with love.