It took almost 11 minutes to get my meal. I ordered a large fries and half of them were overcooked. The burger tasted good, but was not juicy at all. My family has had way way better at other Five Guys locations. I probably will not be back to this location, because consistency is the key for me. For the price I am paying, I don't want mediocre...I want excellence every time! I do love their drink station! read more

Five Guys - Large fries! - Burgers Near Me - Burbank, California

Greatest burger greatest fries ever, I love the service here it's fast and convenient, and my food always tastes like it was made with love.

Five Guys Burger and Fries claims to be the cheapest and best burger in town, however, they don't combo or value meal anything. So... getting a burger, fries and drink can easily add up more than fast food drivethru. I think, the burgers are too greasy. I tend to opt for the cheesy veggie sandwich in an alacarte meal. The bacon double cheeseburger, double burger, slightly seasoned peanut oil fried fries and milkshakes are high sellers. I haven't tried a milkshake yet. I want to try the salted caramel milkshake, but for me... It's a meal in itself. I probably rather eat. I heart the complimentary roasted peanuts as you wait for your order. Friendly service, rock music overhead and it's a popular growing food chain. What's not to like? read more

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I have only heard about how good Five Guys was and have only driven past this place a ton of times, so when it came time to get some Christmas shopping done, I decided to give this place a try. It is located in a very sad area of the Burbank mall with lots of construction going on around it. I decided on a single bacon burger with an order of Cajun fries. The burger was so good, I got onion, grilled peppers, and some other yummy toppings. The Cajun fries were really spicy, even after I asked them to season them mildly. The burger, fries, and large drink was over $15, which was really steep. They don't do combos, everything is separate. I'll be back to try another burger with different toppings. Maybe a random tidbit: People that dine in can help themselves to shelled peanuts. read more

01/05/22 Drove down to Burbank, only 8:30 in the evening & it was closed. No sign with any info owhy. The only sign was the regular hours, in large print, on all the windows. WTF?, website says they're open. Who are the managers of these places? read more

I used to rate this a solid 4.5. Now I have to drop it to 3 because of recent changes. I had been hearing lots of rumors that all five guys have started to decrease their quality lately but had not experienced it yet. Not until yesterday. The meat quality was poorer, toppings fewer and less cooked. Overall, I would say it was good while it lasted but now it is officially not good for the poorer quality. Time to find a new place read more

The food was so delicious. There was no wait to order, which is always great. The workers were friendly and willing to help in any way. There were quite a few dirty tables throughout, but everything else was great. read more

When I came here i ordered a hamburger with fries. The food was mid. The burgers were wet and sloppy. Sloppy joe? Anyways, I basically just ate the fries the rest of the time. Im pretty sure it was probably just the person who made it, so I gave it a 3. read more

I used to order a lot from 5 guys. During the pandemic I noticed things got VERY sloppy. It all went down hill when I requested curbside for my elderly dad (they had been doing curbside in the beginning). He arrived there, he called them to come out, they never did, after 20 minutes of waiting he made his way in. I spoke to the manager and said we specifically discussed curbside and you said it would be okay. The service was so rude as he offered a refund for the mixup and then took it right back. As a manager, who takes back a refund due to negligence of the operator?????? Absolutely dumbest individuals I've ever had to deal with. read more

I have a very sensitive stomach, and often times get sick from hamburger places. Five guys is the exception and I figured out why on my 2nd or 3rd visit: they don't put preservatives in their food. I liked to get the smaller cheeseburger and a drink. Have been happy every time I have come here. This is more fast food upscale, like a sharky's or a chipotle of burgers, and by that I mean it costs a little bit more, but to me it's still a great quality of food. The fries are great if doused in ketchup, but meh on their own. I know they use peanut oil which surprises me cause there are so many people with food allergens out there. Seems like a risk. Oh, and there is no way on God's green earth that this place is better than In N Out. Whomever said that is smoking crack or something. read more

We LOVE five guys. Anytime I'm craving a good old fashioned burger, it's my jam. My 2yo loves burger night too. :-) thanks five guys! read more

Five Guys - Burgers Near Me - Burbank, California

Great hangover food! So juicy, you have to do the Fieri hunch to keep it from making a big mess. For normal eats, though, while it is fresher than fast food, it is usually beyond salty. I had the miscellaneous thought that since it is a place where you tell them what you want on it (sort of like a build your own burger place), it should be superb, but dang if the seasonings and salt don't just dry you up. We had Cajun fries hours ago, and those are still haunting us. Good for mall food, but there are other burger options in the area. read more

I don't understand the hype around Five Guys. It's overpriced and doesn't deliver the same quality burger I can get at The Habit or In and Out or Smashburger. If they're trying to go for restaurant quality burgers, they're falling fall short of even a mediocre burger experience at a sit down chain like Islands. The bun becomes soggy and the fries, while passable, aren't good enough for what Five Guys charges. In short, find another burger place to satisfy your cravings. read more

Firstly, the cashier was kind of rude and kept getting our order mixed up, and of course got my burger completely wrong, but that happens. The worst part was that none of the tables were wiped down after patrons left. There were still crumbs, fingers and POTENTIALLY COVID. Then, the worst part was that staff came out of the back to help customers as they were wiping their hands on their pants, then working with no gloves. The food wasn't bad but in these times , you would think workers would be more conscientious about sanitizing and wearing masks/gloves. read more

I had to update my review because of the amazing malt I had there today! I didn't even know they made shakes until now and the mix-ins are unlimited. I had mine made with malt and oreo it was perfect. The burger and cajun fries was awesome like always. read more

Five Guys - Oreo Malt shake 5 stars! - Burgers Near Me - Burbank, California

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Five guys is pretty much a more expensive version of in n out with more items on menu , arguably the fries are better than in n outs and also more variation in seasoning (Cajun and regular). But the hamburger is more expensive and imo not as good as in n outs. I think it is because the buns are mediocre and nothing like in n outs buns. read more

Five Guys - Heaven is right, not the bun though... - Burgers Near Me - Burbank, California

Anthony M. at the register was FANTASTIC! Very friendly and informative. He was so patient and explained the menu to us, kids included! We haven't been here in a long time so very thankful to have him help guide us on what's what and did it with a smile the entire time! After the line was empty at the register he jumped to the "back" to help with food. Lovely experience! We will be back. Thanks Anthony! read more

First of all its ridiculously expensive so I kept it simple and to save a little I just picked a all beef dog /relish ketchup / onion unbelievable it was $12.00 they didn't even leave it on the grill so it wasn't even that hot in mean WTH !! such a simple order and they screwed it up! You had one job :( and a small soda $2 99 lost my business and I know your not too concerned so moving on thanks for nothing imagine if I would of went in for the $15 regular burger see ya! read more

I swear to God I'll try at this location every week and then every single time when I go this is store ordering I swear to God I swear to God every time give me a wrong order A completely surprising thing That is, even if you decide out of grief that you have given the wrong camp, . Quality for everything is number one super delicious burger but but always check your order before I go out even open your burger check Inside read more

I don't eat here any more. The burgers have become too greasy and upset my stomach. I will say the fries are still killer!

I have a crush on five guys. And 2 of them are right here on yelp! Burgers are pretty good. All the toppings are good except for the mushrooms. Makes for a messy ass burger. Fries are good but borderline salty. My theory is if you're bad af, you don't need to make all this noise to let it be known. You don't have to be the loudest in the room to prove your badassery. Presence alone will speak for itself. Five guys on the other hand have newspaper clippings, magazine reviews & quotes up n down the walls & cups. Not only do I not give a *bleep* but I don't even know who these effers are, trying to convince ME it's a good burger. Your Homegirl, Violy read more

Five Guys - My little cheeseburger and a big bag of Cajun fries! - Burgers Near Me - Burbank, California

After watching the best Marvel Movie of the year (DEADPOOL) thus far, the guys and I, are in need of nourishment. So we decided to head out to FIVE GUYS. I. LOVE. THIS. BURGER JOINT. As soon as you enter, you are welcomed by the staff. You also get FREE PEANUTS! Very cool! Their menu is simple. All burgers are DOUBLE beef pattys. The ones that has "Little" on it, those are SINGLE pattys. After choosing my burger (Cheeseburger) from the four choices: HAMBURGER CHEESEBURGER BACON BURGER BACON CHEESEBURGER You get to choose what toppings to dress up your burger. ALL TOPPINGS ARE FREE!!!!!! -mayo, pickles, tomatoes, grilled onions, grilled mushrooms, ketchup, mustard, onions, jalapeño peppers, green peppers, A-1 Steak sauce, hot sauce, bbq sauce Oh by the way they also have HOT DOGS, and SANDWICHES, and SIDES. Burgers are very juicy, and not an ounce of dryness. Everything about the burger is J U I C Y! Melts in your mouth goodness! Fries are excellent as well! The place also has a relaxing ambiance. At least when were there. It did get busy afterwards. Very good burgers, yet to try the hot dogs and sandwiches. Their prices are bit expensive compared to In N Out, Carl's Jr, etc but, if you wanted to try something different...give FIVE GUYS a try. We will be back. read more

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Overall, I'm just not that impressed with Five Guys. I've had their burgers on two different occasions, and both times made me want In n Out. That's not to say that their burgers are bad, or that their establishment is trash, I just prefer the California staple. This 5 Guys is perfectly located close to all the main shopping and the movie theaters. Their spot is clean, and has the same throwback 50's burger joint vibe that in n out does. The biggest issue for me is that they just don't do it as well. Plus, In N Out is cheaper! Their basic cheeseburger is automatically about 4 dollars more than In n Out, and that's sans special sauce. They do have those newfangled Coke machines where you can create your soda, like cherry root beer and my personal fave, Vanilla coke, but ultimately, 5 Guys just falls short for me. Now, hand me a double double :D read more

I'm from the East coast. I know what Five Guys is all about. This Five Guys is a disgrace. Besides the fact that I spent 15$ for a burger, fries, and a soda, I was extremely disappointed with the amount I got. Five Guys, where I am from, is known for giving you an excessive amount of fries. Typically, you have to dig through the fries in the bag just to find your burger. I think the picture I posted with this review sums up the overall experience I received at Five Guys in Burbank. read more

Five Guys - Joke amount of fries for a Five Guys. - Burgers Near Me - Burbank, California

Saw this place as I was hungrily walking through Burbank. I was going to make a quick stop into McDonald's but thought I'd treat myself to something new. The service at the order counter was fast and it was a slow night so the place was pretty empty. Ordering a bacon burger, fries and a milkshake I was a little shocked to find I was paying about $18! I hoped it would be worth it but alas.... I had ordered at 8:02pm and took a seat. Finished my shake and still no sign of the food. Finally, at 8:23 my number is called and what I end up with is a burger smaller than a Big Mac and fries so dry that I ended up throwing most of them away. I figure this place is maybe still trying to get up to speed, but even with quicker service I'm not so sure I'd pay that much for the kind of food I got. read more

Five Guys - Burgers Near Me - Burbank, California

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What a greaseball! Never coming back here again. My son mentioned it the other day and we had been here before but I was never a big fan. Then I tried it just to give myself a second chance to like it. What a disappointment! Burgers are greasy, bread is soggy and wet, pickles were old and soft and stretchy, and overall quality was terrible. And the fact that I dropped $50 for 3 burgers and drinks at this place just made my fumes even hotter. This place is done! No more! read more

We couldn't be happier an East Coast burger chain comes to L.A. Most of the business at this location never thrived hoping Five Guys is here to stay. The atmosphere was warm and inviting. We were greeted and menu was explained as we were 1st timers at this location. After ordering you can serve yourself a small boat of roasted, salted, delicious peanuts to hold your hunger pains as you wait. Everything is made in front of you no hiding here. Our single patty bacon cheese burger was juicy and scrumptious. The bacon was nice and smokey. Burger was juicy as was the mushrooms with onions. Cheese was nice and melted too. Fries were good definitely better than In N out. The burger is not comparable to In N out totally different planets for both. We really like both but for a higher quality and bonus of fresh peanuts we'd say Five Guys. Granted Five guys is not cheap at all. In N out is definitely cheaper but different tastes for certain. 4 starts given due to the extremely over priced menu items. read more

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Love their burgers and shakes! Great, friendly, upbeat crew! And awesome customer service, I tell you! A crew member saw my husband eating the top bun without the burger (only because the entire thing was too big for him!) and asked if something was wrong with it, if it was too soggy, and offered to replace it with a new one I know people find them a bit pricey compared to In n Out but all the abovementioned plus factors for me make it all worth it! And the music they play? Top choice! And have I mentioned how great this place is? 5 !!! read more

This was my first time, so 4 stars may be a bit much...however, I'm such a nut for clean and well kept places...they earned it! Food: I ordered a basic, bacon cheeseburger with mayo and ketchup. Fries on the side. Pretty yummy burger, cooked well, condiments not over-powering and fresh, soft bun. I'm not a huge burger girl but this was pretty darn good. Other folks got fancy with barbque sauce and other choices which, there are plenty. Service: Average fast-food type service...friendly, thorough and quick. They offer those new-fangled beverage machine that offers everything except margaritas...now THAT would be a machine! Decor: Had a In n' Out feel to it (without the insane crowds)...yet. read more

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This place is freaking AWESOME! Today was opening day and my very first time at a Five Guys, and I must say it was a wonderful experience. We came in and there was a bit of a line but it went FAST! From the time we stood in line, ordered our food and received it, it was a total of 15 mins. NOT BAD AT ALL! I was very pleased! Once our food came I devoured it. Everything was fresh and tasty. We got the regular fires to share and each a little bacon cheeseburger. AMAZING. They gave us plenty of fries and extra in the bag. Oh and a cool little touch, they offer free peanuts while you wait! I mean, come on.... That's genius. P.S. Watch out In N Out.... I am sure they will feel the hit. Because Five Guys pretty much blows them out of the water. read more

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Each Wednesday I try a new restaurant beginning with the next letter of the alphabet. This was the "F" on my weekly alphabetized restaurant hunt. Wed 10/27/2020 (Flipped D and E) I've eaten at Five Guys many many times. This was the first time to this location. Parking on the street was tough but parking in the mall and walking over is an easy solution. No dining at the restaurant but people were eating on the benches even though it said closed. Masks were being worn but the free style self serve soda means your touching machines everyone else is using. Signs say there is no outdoor seating but you can eat in about 4 benches or take it to go. Pro tips: 1) the baby burger is actually a regular burger. Their regular burger is a double 2) ask for peanuts - they're free and a good way to kill time until your food arrives Burgers and fries are great. And BIG - not for the health conscious. It's a little pricey for fast food but the meat has no fillers and the fries are never frozen. Value for Money B Food Quality A- Service A- read more

Been coming to this location for many years. I've been a big fan of five guys since I was a kid. I'm the last couple years, this particular location (Burbank Town Center) has fallen off. I come here about once a month and they frequently mess up the burger toppings on my order... No matter how busy they are. The last two times I've come here (I usually visit off peak hours) the fries served to me had sat out for far longer than they should... Im sure the employees aren't treated well enough to warrant them caring to treat customers better than they do. But for the price that five guys demands, I expect much better, especially from a frequent customer who TIPS EVERY VISIT despite the absurd cost of a fast food meal. read more

When I placed my order I was very specific, I asked for the bacon to be cooked extremely well done as well as the French fries, I waited 23 minutes (and they weren't very busy)- when I finally got my order I was extremely disappointed with the soggy bacon and soggy fries! I asked them to redo as I originally requested, waited another 9 minutes and I still left with soggy French fries? Bottom line, they failed twice! read more

I just had Five Guys for the first time and I have never felt so satisfied. I had the double meat and could barely Finnish it but I managed. I will be back again to get filled up. read more

First time at five burgers. Cajun fries and burger are great. Friendly staff offered to guide on order process read more

Five Guys - Burgers Near Me - Burbank, California

Scale 1 - 10 .......15! Seriously the bacon cheeseburger is amazing!!! Fries...amazing!!! Puts other burger joints to shame including in & out. A little pricey but you get what you pay for! Just wish they had more locations in this area. read more

Five Guys - Bacon cheeseburger - Burgers Near Me - Burbank, California

Has the best experience at Five Guys, our first time here and it wasn't all the huge hype we heard but it was very delicious. Can't wait to come back and try it again, this time we know exactly what to order. Nice indoor restaurant and pretty cool atmosphere, love how they have peanuts available to munch as you wait. read more

Five Guys - Looking for my mate? ...... Ms.Fries - Burgers Near Me - Burbank, California

The best burger ever, ever time.. taste like homemade not like others. The guys always in a great mood and the line moves pretty quick. read more

Five Guys - Burgers Near Me - Burbank, California

Horrible service! Rude Manager! Picked up two burgers and fries on Friday after work and went home to eat... opened up the burger and order was entirely mixed up. Had asked for a burger with A1 and no mayo and cheeseburger with mayo... got a burger with mayo and cheeseburger with A1. Drove back to get it corrected, asked for the manager and she told me that she could scrape off the mayo because it wasn't even a lot... really!!??? Never heard of a restaurant being run this way. Horribly disappointed, and never going back. read more

Just such an underrated burger. A little too greasy but they make up for it in sheer flavor.