Wanted to thank Jason, from Heston Door Service for coming out so promptly, quickly diagnosing the problems with our 20 yr. old garage door, making the necessary parts replacements and installing the appropriate springs, for a smooth and almost effortless opening and closing - and at a very fair price! A very pleasant experience for us - we highly recommend! Don G. read more

Replaced a couple of springs - highly competitive price and super quick service. Will use them again the next time a door needs service.

These guys were sooo professional, kind and knew just what needed to be done and got it done the first time!!! Would highly recommend them!!! read more

We had Heston Door Service replace 2 of our garage doors about a year ago. They've functioned great. The work was completed on time, on budget, they were clean, reliable, and efficient! They did not try to oversell us, which we appreciated. Highly recommend! read more

We had a spring break on one side of our 2 door garage. Dom was friendly, efficient and double checked everything after replacing the spring. He even took a look at and lubed our other garage door. Now both operate like new. read more

Absolutely amazing and efficient service. Devon called ahead of time before arriving and then explained all services he would do on the garage door. Devon exceeded our expectations with his quality workmanship!! Devon took extra time to educate myself on avoiding potential problems in the future with the garage door. Heston Door Service is the only company I will use for any future garage door repairs! read more

I am so pleased with the crew from Heston Door Service!! In the process of moving out-of-state and transferring ownership of our home, I managed to damage one panel of our double car garage doors. The door model was discontinued and every other quote I received was an exorbitant amount. I needed an affordable solution, not up-selling. The guys at Heston were able to problem-solve and think creatively about how to repair and keep costs down. Why can't more companies operate like this? I am SO GRATEFUL to them for their customer dedication. Please call them first. You won't regret it. read more

100% Recommend highly ! On time , professional, reasonable pricing , very friendly. Fast service , fast install . My garage door opener works flawlessly. read more

Wonderful customer service. I like that they do real wood garage doors. I had been calling around looking for real wood garage doors for a couple years and most garage door companies don't offer the luxury product. Owner was on time, personable, we discussed additional jobs to make the front make over of the home to look its best. We are purchased a new wood entrance door to match the glass squares of the garage. They stained both garage door and front door to match. Very happy. Thank you Wendy read more

A spring on our garage door broke. I contacted Heston and they were out within 24 hours-and it wasn't an "emergency" call! Devon was professional and courteous. After examining the door (I was waiting for the pressure to "upgrade") he told us everything else looked good. He had the spring replaced within an hour. He also explained what we could do to prolong the life of the new springs. What an awesome company-couldn't recommend them enough!! read more

I had Heston fix a spring and reattach the cable which had become detached. Devon, the technician, explained the various options, other services that could be helpful (as I said I may want to replace the garage door opener). He methodically went through and fixed/tuned two of the garage doors, which will make the transition to the new owner very easy. I believe I received a fair price for all of the services I requested. I would use them again if needed. Devon and the scheduling, etc. team all earned "5 Star." read more

Heston Door service is who I will always recommend! My husband decided to install a new garage door and then it proceeded to sit for two years unable to be opened. I called and they fit us in the following week and serviced within an hour to reposition the rails (apparently this is common that people install the rails incorrectly). They informed us the opener will also likely need to be replaced soon, but it's up to us. They didn't try and upsale at all. Recommended to all neighbors! read more

Just moved to Monroe. The garage door needed to be serviced. Heston set out Nate right away. He lubed and tightened everything and answered all our questions as we wanted to use an app to open and close door wound up upgrading unit that would accommodate our needs. I would highly recommend Heston door service. Nate was great! read more

Did a great job replacing a broken spring. Quick and responsive service. They also oiled and tuned up the garage door. Now it opens much smoother and quieter. The crew was very friendly. read more

Heston Door Service did a outstanding job installing our garage door opener making sure it was the right fit for our home. I highly recommend them for all your door needs. New garage doors, openers or just a tune-up, they go above and beyond to make sure you are happy with your purchase. Janene/Lake Joy read more

Had Heston Door services come out and install a new garage door opener on my new home. They are prompt, on time, courteous, and knowledgeable. I had purchased a genie garage door opener from Lowes and never got around to installing it because, lets be honest here I didn't want to pay the builders to install it for a huge mark up so I bought one with the intentions of installing it myself, bc you know I'm crafty like that. fast forward 1 year being in the home the box with the garage door opener was still sitting in the corner with a bunch of dust on it. SO I asked Yelp and neighborhood FB groups on local installers, low and behold Heston Door service with the highest recommended servicer. the guy got there did everything and then realized that i was missing a part since i have a larger garage it needed an extender, he went to Lowes and they didn't have what we needed. He advised me to order the part on amazon and give him a call when i get it and he would stop by and finished the job. two days later i have a functioning garage door! Yay me! Lesson learned is let the professionals do what they do best. Call them for any door needs! read more

My garage door went kaput and I was forced to manually shut it and lock it while sneaking out my side door for a week before I started to wise up and look around for help. I didn't have to look long as I've known Cory for years and was stoked to hear he had a reputable business that was geared towards exactly what I was looking for. Less than a day later, a couple of his crew came out and took care of business. Quick, easy, efficient, a nice new security key pad, quiet as all get out, and definitely a lot smarter system than it's user. Thanks for the help Heston read more

If you are thinking about replacing your garage door please give them a chance to bid! We ran pricing for new doors and Heston got us better doors and installed them in less than a week! Clean and efficient service. I could not find a single problem or oversight in the work. And yes I looked for it... Right down to making sure all nuts and bolts were tight! read more

Heston Door Service - New doors - Garage Door Services Near Me - Monroe, Washington

You get two stars for showing up on time but the workmanship is very poor and it took him 3.5 hours to replace two overhead springs. One spring is much longer then the other, why would you not install a pair of matched springs? The price of $525 is very high compared to the same work done on a friends door by another company a couple weeks later. read more

What a great company. First of all I made my appointment for 2 bids from different companies, doing a good job of selecting the companies and their products. The owner Cory Heston came out and spent a lot of time with me explaining his recommendations for my dented garage door. Cory was amazing! I made my selection for a new door on the spot and cancelled the other bid appointment. Yesterday my new door was installed by his team and I was so impressed with the workmanship and their efficient service. I love my new door, garage door opener and keypad. I would definitely recommend this company to everyone for garage door service and products. Suzie read more

They were awesome. Spent time explaining my options and gave recommendations. He took time in installing new machine and did the clean up. Would definitely recommend. read more

We've called Heston out to our house a couple of times now and both have been fantastic experiences! The first time was to repair our garage door that had the bottom uneven. Cory originally thought it was a simple repair but after some further review of my door, the flooring, motor, etc, he found that the wood door wasn't cut right when the builder made it. Since he couldn't fix it without adding a rubber sweep, he didn't charge me a dime, but still tuned up the door. This year, we called him out again to install the sweep and replace a motor. Very competitive prices and knowledgeable. After installation of our new motor (replaced a screw drive to a belt drive) I noticed some vibration that wasn't heard previously over the loud screw drive motor. Cory apologized for not catching it earlier, sent his crew out and replaced one of the pulleys causing the vibration at no cost! I don't know anybody that goes the extra mile like that! We will be using them in the future for sure! read more

We have "NW Garage" doors and needed to replace the bottom seals. Since our double and single garage doors are 20 years old the seal tracks have changed and now the replacement seals they sell at hardware stores do not fit our tracks. The authorized dealer gave us Heston's number after the first garage door repair company was unhelpful. The owner at Hestons had the seals we needed and at a very fair price. (He had the foresight to purchase the seal material for customers that still had the old tracks). We were able to easily replace the seals to keep our garage sealed from weather and critters. I cannot express how happy we are that there are still businesses that really care about customers and highly recommend Heston Doors! read more

Cory Heston of Heston Door Service just left. Mind you he was coming to give me a quote on my 1960's one-piece-heavy-as-sin door with a sheared bolt (holding the door and springs together). He looked at it and assessed that it could be fixed NOW!!! I was overjoyed due to my on/off business travel schedule so I said yes! Cory worked on it like a whirling dervish and got it done within 45 minutes!! WOW!! I am saving up for the new 21st century doors he can do and I am not going to shop it. I trust him that much! read more

Devon did a perfect job repairing our garage door. Plus, he was right on schedule and didn't try to sell me anything I didn't need. The door works like new. I highly recommend Heston Door Service. read more

We were in a really tight bind-- Cory came out on a Monday, and his team procured and installed two doors on Wednesday. His team was extremely courteous, and they showed up respectfully ten minutes early. The doors are beautiful, and the motors are extremely quiet. Cory steered us into getting the battery backup motors for the rare power outage situations-- we are extremely happy with his guidance and their team work. They left our garage extremely tidy, and made sure no debris was left in the driveway. These guys are the real deal-- highly recommend to anyone in need. read more

We were introduced to Heston when they came out to do a spring repair on our main garage door. The great service led to conversation about a roll up garage door we have wanted for years on an outbuilding. We had contacted several other people trying to get it done , but no one followed through until Heston. They took the time to bid the job, order the correct door and even made a last minute change we really wanted on installation day. The door is just what we envisioned and was installed expertly. We cannot recommend them highly enough. Thanks so much for a job well done! read more

Cory is awesome. He was super knowledgeable and professional. They were able to schedule us very quickly for a house we recently bought that had doors that didn't work. Great quality and craftsmanship. There even was a little hiccup day of with a piece that didn't show up to their warehouse, but they worked hard to make it happen that day. Definitely recommend this company. read more

I called these guys when my garage door motor died and they came right out to give me a free estimate. I was given a few options to fix the problem, scheduled the service, and I'm very pleased with the job done! I would highly recommend them to my friends and family!! A very good local business with an excellent work ethic! Thank you guys! read more

Very professional company with great customer service! When I called, they sent Nate out the following day to look at the work that needed to be done and Nate provided me with an estimate and timeline. Nate was very punctual and efficient. Extremely satisfied with the end result. Great workmanship! read more

This is a small garage door installation company owned by Cory Heston. This company does outstanding work. The attention to detail was without question some of the best I've seen. They came in and installed my 16x7 garage door in a couple of hours and I couldn't be happier. There was a mixup in the door they brought and I ended up getting windows at no charge. Now that is customer service at its best. I would recommend these guys to anyone I know and in-a-matter-of-fact I have already. If you need a garage door installed call Cory or Rich ASAP! read more

Responsive, efficient and fair. Our garage spring broke and Cory was able to provide his technician the same day! Devin did not only arrive early, he quickly assessed the job, provided additional recommendations and replaced the spring very quickly. Pricing was fair as we did a few comparisons. Great company and people to work with. Highly recommend!! read more

As a realtor when someone asks, "Hey, do you know a good _____?" The second I place a name in that blank it's a direct reflection of myself thus I'm very cautious about who I refer. I am happy to refer Heston Door Service for their professionalism, honesty and work quality all at very fair rates. read more

It's always so hard finding good people to get a job done right. This is a great local company that services a wide area. I called and same day our backed into garage door was all fixed and the opener is so much quieter, all for an extremely reasonable price! Cory knows his stuff, he's extremely professional and does great work. He also gave advice as to how we can maintain our door and opener. We'll for sure be calling Heston Door Service in the future for any garage door needs. read more

Had garage door trouble. Cory came the next day, did a fantastic job in under one hour. Explained everything that he did and charged a very fair price. Was fearing that the cost will be much higher and I was very pleasantly surprised. My garage door is now better than new. read more

I met Cory Heston before I purchased a home so I already knew what an honest and hard working man he was. The home I bought had French doors instead of a standard garage door. Cory came out and gave me a bid to replace the French doors with a garage door, install a garage door opener that he recommended and everything else that is required since I have a high ceiling in the garage. His bid was more than fair. He came out on the scheduled day and replaced the door, installed the opener and all the equipment that was needed. He did an outstanding job. There was nothing left behind except a beautiful door that is still working like the day it was installed a year ago. I'm sorry this review is so late, but I am grateful for such fine work everyday I open my garage! I recommend Heston Door Service to everyone that needs this type of service. read more

GREAT SERVICE AND PRICE. My neighbor had Heston Door Service out for a spring replacement and he knew I had door issues so he sent them over. They gave me a quote and I scheduled the repair. They called twice before appointment and stayed intouch right up to arrival. Very professional, I was so happy I had them tune up all 4 of my roll-up doors. Nice job Heston read more

The owner knows his stuff, and never once during the repair process did I feel I was being sold anything I didn't need. Down to earth, knowledgeable and friendly - highly recommend. read more

I was in a jam (pun intended) and these guys took care of me when our big garage door spring broke. I saw a recommendation on nextdoor.com so I called them up. They let me know what *could* drive the price up from their initial quote, which was lower than the 2 others I got. It turned out that none of the potential issues that might drive up the price existed so the quote was right on. It took the two guys about an hour to replace the double-door spring. I'm impressed and will keep them in mind if I decide to upgrade the doors. read more

Heston Door Service was referred to me by a friend when I was preparing my condo for sale last year. The guy was responsible and did a great job. The recommendations made for maintenance to the door was appropriate and solid advice. The price was fair. I had no complaints and would recommend. read more