2 yrs on and still have hard water for everything except the RO. When installed they say it takes…read moreabout 6 mos to show effect, after a year they said to wait 6 more. This last time they told 2 years!!! They were here about a month ago, changed filters, still HARD!!! Waste of good money. And lots of scale stains.

From our first sit down, to finance and installation, Puragain exceeded all my expectations. Great…read moreto have safe drinking water!

We recently moved into our "new-to-us" house on Tucson's East Side. All of the water fixtures were…read morecoated in hard water deposits. We looked for a company to install a water softener system and had one of the big national companies come out and go through their elaborate sales pitch, intended to justify their inflated prices. Looked on Yelp for recommendations and found Armando's company. We called him up and he came over the next day. He walked us through his offering. Everything is sourced locally! He explained everything he could do. No hard sales pitch! We purchased his full system, including a reverse osmosis system for about half of the quote we received from the national chain. He worked for three days, including Sunday, to finish the project! The result is amazing. Superb craftsmanship! If you want/need a water purification system, including service after the sale, give Armando a call!

Armando is the best!! He is very professional and gets the job done!! Highly recommend Pure Desert…read moreWater!! Thank you!

This company is about the worst company l I've ever had to deal with. I had them install a water…read moresoftener and reverse osmosis (RO) system in my home about 5 years ago. Their RO system sucked. It broke down and completely stopped working (a dribble, to no water) about every 6 months. I would have to call them out and get a repair and pay for it! I finally replaced their RO system last year with a self-installed APEC system and have never looked back - totally reliable constant water pressure, highly recommended! In addition, I commissioned Water Tec to deliver potassium for my water softener after they installed it. Again totally unreliable! I instructed them to fill up the potassium bin and leave three extra bags of potassium every time they delivered. Did they do that? No! They filled up the tank but didn't leave any extra bags on multiple occasions. I just went out to inspect the potassium bin tonight and it's completely empty again. I've had it with them. Don't go with this company. You will regret it. If I could have given them no stars I would have.

Highly disappointed with the service we just received. Field technician that came out to replace…read morefilters takes no pride in putting equipment back as it should be. So much air in the line I am unsure if it is working correctly. Spilled water under our sink and left it. Could have caused mold. Employees just don't care about quality anymore. So sad!!! You just lost our business and we would not refer your company again

I recently asked for them to come out to attempt to service my water system. They refused saying my…read moresystem was 14 years old and they couldn't believe it lasted that long. I know people with systems that are over 20 years old. They refused to service my unit and tried to sell me a $6000 unit instead. I've since called other retailers one who was able to fix my unit and said that Kenetico refuses to sell them parts and that that's what they are known for, to say they cannot or refuse to fix the unit and try to sell you a new one.

Scheduling was easy and timely. Pre arrival notifications were excellent and much appreciated. The…read moretechnician Brian arrived as scheduled and preformed an initial inspection, found our problem and repaired it in short order. Brian made a few recommendations to assist in keeping our softener up and running well, we were pleased with his services.

Aaron has been my go-to plumber for 6+ years, for everything from small repairs to a complete…read morerepipe of my house. He does an absolutely fantastic job, and with the best prices I've found. He's a great problem solver, and he always does an even better and more thorough job than you even asked for. He also shows up quickly (including on weekends) without charging an arm and a leg, and always arrives when he says he will. And the other wonderful thing about Aaron is how well he explains things--with no hint of talking down to you. I never call anyone else!

Work in progress. Gabriel and Anthony are so pleasant to work with. Six toilets in one day!…read moreAmazing! Very accommodating coordinating with our tenant. Especially since I am organizing this work from four hours away, which only adds super stress to the entire situation. Great sense of humor really helps. Thank you so much.

We love our new Reverse Osmosis water system installed by Sun Tap…read more.. Great customer service, excellent communication, on time performance, and a quality product. Thank you Sun Tap !

Always great service. Notified when they were coming. Have had them in my household for several…read moreyears

Colter was on time & quickly performed the work & explained clearly what he was doing. Excellent…read moreservice!

It took me well over a month to get a warrantee replacement of my water softener which started…read moreleaking water all over my garage floor. They kept trying to blame the manufacture Ecowater for the delays, yet when I called Echowater directly to verify I was told this simply wasn't the case. I did FINALLY get my unit replaced, which is why I gave them 2 stars rather then one, but will not use Superior in the future.