I stopped by Charlotte's during late morning briefly and then returned in the afternoon, sending a…read moretotal of 5 hours working on my laptop while purchasing drinks and snacks--roughly $37 over four hours. Nick, the owner at the front, was friendly and welcoming. However, the second owner, John, took issue with my presence, addressing me condescendingly while I waited for the restroom and later attempting to shame me for "loitering" in an otherwise empty café. When I pointed out that spending hours in a coffee shop is normal, he refused to engage, dismissing the conversation as "not a debate." I found his approach heavy-handed and, unsophisticated bordering on bullying -- a quick glance at the register would have confirmed I was a paying customer... The venue itself is charming with an eclectic design: superhero posters up front, a long row of small tables forming a communal table in the middle, and a bar with patio space in back. The ice cream and cappuccinos were solid and fairly priced, with courteous staff throughout. It's a nice spot with genuine mom-and-pop appeal. Perhaps if you're a family, your chances of being treated as a miscreant over the opportunity cost of a few hours use of a venue will decrease drastically and you can leave a rating unaccosted by someone set on pushing his weight around. Would have been at least a 4/5 otherwise.

I was SO excited when I walked in here and saw all the Marvel posters. This was a super cool spot…read moreand I would definitely come back!! It feels a little pricy for the froyo, but it's still worth it. The whole set up was really awesome and the people working were friendly. Food was great and it was decently clean in there!! I'm not sure if the Marvel stuff is a temporary installment, as I don't see them in other pictures of the place, but I hope they keep them!!

I LOVE THIS PLACE SO MUCH!!! The ice cream is amazing and the family running it is so sweet, we've…read moregone twice and we will definitely be going again. As I said the service is amazing and the atmosphere is like a cafe. Will go again, and highly recommend to anyone in the area looking for a sweet treat

[Edit] I have now returned three separate times and will change my review. I honestly love the…read moredecor and the staff is always friendly. I have now had a variety of their items: dirty sodas, ice cream sodas, shakes & ice cream sundaes. On my second to last trip the owner was back in Shoppe, made my ice cream soda perfectly as she did the first time; however, I'm still nervous to order it if she's not there to make it. This is the reason I have to dock the star. I waited a very long time for this Shoppe to open and I'm happy to have this neighborhood spot around.

I will absolutely be returning to Coyles! Delicious ice cream with so many flavor options, and the…read moretwo employees working behind the counter were very nice and very quick with service even on a Fourth of July night. Awesome place!

We decided to take a quick trip to Coyle's in Lindenhurst because we needed a place with vegan…read moreoptions for my daughter. Thankfully, they had four vegan flavors available! When we arrived with our party of seven, the line was out the door. Since it was a nice summer night, a line was to be expected, but the issue was that there were only two staff members working to serve a huge crowd. It took a very long time to get to the front, and when we were finally served, I asked for caramel on my ice cream. The gentleman barely put any on, so I asked if he could add a bit more. He said yes, but then immediately proceeded to serve the next customer. As I stood there holding my melting ice cream, I had to ask the other server to remind him about the topping. I had to wait until he finished helping the next person before he finally added it--mostly dumping it onto one side so it started dripping over, without offering a napkin or anything to clean it up. The ice cream itself was okay, but the service definitely left a lot to be desired.

This is an old school ice cream shop across the parking lot from All American burger…read more The line was out the door over 4th of July weekend but the staff was prepared. The ice cream was delicious but a tad expensive. For a treat, it was worth it.

Passed by this place so many times and heard great things about it so we were pretty excited to…read morestop for some ice cream. I got the chocolate chocolate chip and banana chip with marshmallow sauce. Honestly wasn't impressed. I was expecting it to be fabulous! The chocolate was good but the mini chips in it were like plastic chocolate. Really hard and didn't have much taste. The banana ice cream had chocolate shavings that were definitely a better quality of chocolate but the banana was harsh and very artificial tasting. I was sad that it didn't live up to the hype. The marshmallow sauce was good! Ok lesson learned on to the next ice cream place!

Massapequa Foodie Find: Krisch's Restaurant & Ice Cream Parlor If you're looking for a fun family…read morespot with amazing food, this is it! The kids' cheeseburger comes on a fun car-shaped plate that was a huge hit, and it even comes with ice cream and sprinkles for dessert! I ordered the classic cheeseburger with their special sauce, and it was pure perfection. It's the perfect local spot with great nostalgia and even better food. I've got to be honest, I absolutely loved the food and desserts, but the service was just okay. I'd like to think it was only because they were very busy, but our waitress didn't check on us a single time, even though she consistently checked on the tables right next to us ‍. I had to go out of my way to catch her attention just to get the extra sauce I needed, and I eventually had to ask a completely different staff member to get sprinkles for our dessert. Si están buscando un lugar familiar, divertido y con comida increíble, ¡es aquí! La hamburguesa con queso para niños viene servida en un divertido plato con forma de carrito que a los niños les fascinó, ¡y además incluye helado con chispas (sprinkles) de postre! Yo pedí la hamburguesa con queso clásica con su salsa especial y fue pura perfección. Es el lugar local ideal, lleno de nostalgia y con una comida aún mejor. Tengo que ser honesta: me encantó la comida y los postres, pero el servicio estuvo regular (just ok). Quisiera pensar que fue solo porque el lugar estaba muy lleno, pero la mesera no se acercó a nuestra mesa ni una sola vez, a pesar de que sí estaba al pendiente de las mesas de al lado ‍. Tuve que hacer señas para llamar su atención solo para pedir una salsa extra que necesitaba, y al final tuve que pedirle a otro empleado que nos trajera las chispas (sprinkles) para el postre

If I can give negative stars I would! Went for my son's elementary graduation. It was only 3 of us…read moreand plenty of open tables. We ordered and an hour later I had to get up and hunt down the waitress who informed me that the kitchen was backed up, she came to our table 10 minutes later and said I think they are working on your order and my son ordered a lemonade....20 minutes later no lemonade, no waitress and no food I would have approved the manager but she was fighting with another customer and very rude to everyone We walked out. No one even cared. Always wanted to try but now I will never return

Theres not one single time that Ive come in here where I don't regret it…read more The service is atrocious. I've never seen a slower group of employees in my life. If you walk in and there's more than person ahead of you, just leave. The kids cannot handle it. Go to Carvel or Baskin.

Beware! Check your bill! They are ripping off customers…read more Every year for the last ten years, I order a birthday cake from Hershey's in West Islip. Went in on Friday. Ordered the cake. Was told it was $20.99 for the small. Today is Tuesday and I just returned from picking up the cake. After ringing it up, it came up $21.83. I told the cashier who kept repeating, "I just work here. I just work here," that the price was wrong. I was told the price was $20.99. The TICKET says $20.99. She called her manager and told me the prices went up. The price didn't go up. They are just ripping off customers, hoping they won't notice. I was given a price of $20.99. after calculating the tax, I left the actual cost of the cake, not the ripped off fake amount scam they tried to pull off on me. What an utter disgrace. NEVER AGAIN! After response from owner: Christine, I paid with cash. I always pay with cash. Your cashier saw the cash. So when she was on the phone with the "manager," the manager should've asked her was the customer paying cash or credit card. And your "manager" stated the prices had gone up. So your "manager" lied. So yes. You are ripping customers off if you don't explain cash vs credit or train your employees to select the button that states the customer is paying cash. And if you had read the above review carefully, you would see that I paid in cash.

I was disappointed with the service and icecream. It was my first time here and a friend…read morerecommended. I got the impression that the person helping me was not too thrilled to be there. I asked her if I could have two flavors in a Small. I did not ask if I could have it on a cone. I just asked if I could order a small scoop and have two flavors. She said yes. She did not say it had to be in a cup if I wanted two flavors in a small scoop. When I ordered I told her which two flavors I wanted and then said I wanted a sugar cone. She proceeded to scoop a nice sized scoop onto the cone, then went to put another same sized scoop of the second flavor but that's not what I wanted. And I was charged for two scoops on a cone. The icecream was so soft, I had to put it in a cup after all that. It was disappointing and I would not come back.

Best ice cream , and soft serve we ever had. Wish that you were close by in Nassau county . Worth…read morethe wait.

At first we didn't know what this place was about until we realized it's ice cream!!!…read more Flash frozen on the spot made ice cream that is even better than gelato. The texture is really good. The staff is friendly and the store is clean. You gotta try this !

Was wanting to check them out for sometime now, yesterday I finally got a chance. The girls working…read morethere were friendly. The place is spacious as there's an upstairs. It was clean and comfortable. They are pricey but what I got was totally worth it. I chose the signature S'mores sundae, it was out of this world good. So they use liquid nitrogen which makes for a really smooth velvety ice cream. They add graham cracker crumbs & a cookie, the best part all us that marshmallow which they torch. Just writing this makes me want another lol!