Grabbed a latte to start my morning. I was hot and fit the bill. The barista was efficient. The store was clean. read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

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Popped in for literally just an americano. That's it, nothing else. Tons of people waiting and there are 5 people working. Half of them are in the bathroom, gossiping, literally running in and out. I've never been to a coffee shop, anywhere, where it takes over 15 minutes to get a basic cup of coffee. Extra star only because they had a decent GF wrapped cookie. Avoid otherwise, coffee was only whatever. read more

Came by shortly after they opened. Local chain with multiple locations in Alaska. Big and spacious interior with plenty of room to gather and meet friends. Coffee shop also sells gelato but has limited food options. I ordered a blueberry scone and it was left over from the prior day. Ordered a latte and their coffee is pretty good! Enough to warm me up on a cold and rainy April morning. read more

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We needed a warm up and this was perfect! The vibe was clean, relaxed, and local. Delicious mocha, plus the gelato looked incredible. Friendly and fast service. read more

STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - Alert - go across the street to the Rookery for much better coffee and food. You can thank me later,. warning = I am not the type of guy that complains about everything. in fact after all of these years this may be one of my first complaints on yelp. I only complain when something is really really bad. STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - STAY AWAY - I started coming in about twice a week because of a certain convenience - ive had bad experiences before but ya never know things can change. I got food sickness on my very first visit and that put me out for a year and a half. i noticed that the same homeless dude who hasn't had a bath in months is sitting in the best seat of the quiet area for hours on end. Ive never been there when he wasn't there. he is ALWAYS there. there was another guy across the isle from him who was sleeping with a third homeless guy sitting next 2 him. only the original guy had a drink. It's really disgusting,. the smell of this person was an admixture of dried vomit, fecal matter, head lice, rotting flesh and a straw like odor. truly terrible. i don't care what the rules are - proper management would have noticed long before any complaint and would have done something about it. Instead - they treat the place like a cattle ranch knowing that most who come in will never come in again. It's great to have a tourist location but it can lead to a stupefaction where they can't see what's in front of their eyes which is the case here. I brought all of this up to employees and then "management" . The "manager" gaslight me and was dismissive concerning a very valid complaint that any moron can see or smell. she is a typical idiot - lacking in critical thinking skills but acting supremely confident. so my complaint is that i don't think the place is being run very well and the management isn't really keen on providing a great environment. my experience tells me these attitudes usually extend to the food being served so at this point I advise people to not go.. right across the street is the Rookery with a far better cost to benefit ratio and great service - same coffee too. If you are downtown Coppa is a great place which would not allow rotting homeless people for 1 hot minute so just skip this stink hole. if you want to hike up to rainbow foods you can get a cup of the same coffee for 1.50 and every customer is greeted with a smile . Trust me neither the Rookery or The Rainbow (4th and franklin) would allow people using their business as a homeless shelter. SO I am not going to go for a whole year and I am instructing my wife and daughter to not go. I just did the numbers - it's going to cost them at least 1300 for letting an environment like this persist. This is not much but hey screw you - you keep your fecal matter smelling loitering customers and your tweeny first job "barristas" and I will keep my money - deal. the "management" could have used common sense and said " hey thanks for letting us know, if it persists we will take care of it" instead of being instantly contentious which is so annoying when you are trying to help the business with something that is so obvious. So STAY AWAY - there are much better options. I will check back in in a year so hopefully the turnover will offer a better result - it couldn't be much worse. STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY ps - a friend of mine showed me where this guy goes and shits in someone's yard. Imagine this coming a coffee shop near you. I ran and got my 50,000 Hassleblat camera to give you a great hi rez picture of what heritage coffee has to offer. cheers Dr Sparks Ps _ I did a little inpsection and the place is filthy from top to bottom. try to avoid the bathrooms - yeah this place is terrible. its just horrible management that's all. STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY STAY AWAY PPS - I will take this review down if managements sends me a 30 page paper on how to run a decent coffee shop. until then - screw you!! read more

Heritage Coffee - if you sit in heritage you are getting a litte bit of this one your clothes. - Coffee & Tea Near Me - Juneau, Alaska

Friendly service, great coffee, tasty Baja breakfast burrito and delicious scone. Plenty of room to take in the morning in Juneau before we board our cruise later today. read more

Heritage Coffee - View from our table by the window - Coffee & Tea Near Me - Juneau, Alaska

Solid Americano here! Great flavor with just the right amount of ice and cream. We didn't try the gelato or pastries, but they looked good. They also have a good selection of coffee gear along with the obligatory branded t-shirts, etc. read more

Heritage Coffee - Iced Americano - Coffee & Tea Near Me - Juneau, Alaska

Visiting Juneau and saw this cute little coffee shop. Ordered a lavender latte. It was so delicious with lots of froth. Girls at the register were super nice. This establishment was super cute with lots of locals. If you're visiting, you gotta stop. read more

Heritage Coffee - Coffee - Coffee & Tea Near Me - Juneau, Alaska

Good hot breakfast. Spacious place with lots of seats. Hot breakfast was surprisingly yummy. The Breakfast Melt with bacon was tasty. read more

Heritage Coffee - Avocado toast with egg. Breakfast Melt (with bacon) - Coffee & Tea Near Me - Juneau, Alaska

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We stopped at this coffee shop to write out some postcards and warm up after wandering around downtown Juneau, which was our first cruise port for our Alaskan voyage. I had an iced matcha latte. The cashier let me know that it comes unsweetened and offered to add in my choice of sweetener. I thought that was a nice touch, as I order matchas all the time and have never been told this at other shops. Despite a small exterior, this shop has ample seating inside, in addition to the offering of free (fast) wifi for those of us with phones that are confused by the geographical change. In addition to a wide variety of beverages, Heritage Coffee also has hot food options and an assortment of gelato available. It seems like a pretty busy meeting and working place for locals and visitors alike. I really enjoyed our time here! read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

Great coffee & tea spot. Service is quick & friendly. Prices are fair. The stores are small but cute. There is even merchandise for purchase. read more

Stopped by because caffeine was needed and I'm a sucker for cute coffee spots. It was a good amount of space and I just felt the need to read a book or people watch. There wasn't a long wait and the employees were able to assist us when we walked in. They were friendly and helpful with the questions I had. I just ordered a simple doppio with heavy cream because I wasn't craving any sugar at the moment haha I gotta say their espresso was strong and it definitely helped me stay energized throughout the day we were there. I wished I had this coffee shop in my hometown, but it's okay. Maybe I'll visit next time I'm in Juneau :) read more

Heritage Coffee - Doppio with heavy cream :) - Coffee & Tea Near Me - Juneau, Alaska

I had the Turtle Mocha (mocha with macadamia nut and caramel sauce) and a Cranberry Almond scone and both were delicious!!! The Cranberry Almond Scone blew me away by how moist it was. The place is huge and would be a great place to get work done on your laptop. read more

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Best coffee I have had in the last week! They have soy alternatives which was a blessing, because I like the soy flavor! Sit by the window and enjoy the cruise tourists walking by! read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

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Large modern coffee shop, good coffee and espresso. They have baked goods and other small bites. I do recommend across the street Raven Cafe for pastries (not their coffee). read more

This unique coffee shop sits in the heart of downtown. If you're staying at a nearby hotel or are in port with a cruise ship, I highly recommend checking this place out. Heritage coffee has been around for 50 years. They just celebrated their 50th anniversary. Coffee is good and the overall setup is nice. Heritage Coffee offers a nice rustic Alaskan ambiance as you walk inside and hang out to enjoy their food and coffee. Perfect place to grab a quick breakfast before starting your day. They offer breakfast sandwiches, breakfast burrito and assorted pastries. I believe I also saw a yogurt parfait in their cooler section where the cold drinks are. I had a sausage, egg and cheese breakfast sandwich this morning with a blueberry lemon pastry. Both were good. I would order again. Their coffee is also good too. I've been to some places in other states where the coffee is below average or awful. Staff is friendly too. This morning I chatted it up with a few of their staff members. Both are young ladies who were personable and friendly. There is also plenty of dining and seating here. I'm impressed with the number of tables and chairs to sit at. Loved the window seating with gorgeous views of the mountains that hug the downtown area. I will return here again before departing Juneau! read more

Heritage Coffee - Part of their nice dining and seating area - Coffee & Tea Near Me - Juneau, Alaska

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Needed a coffee fix at 5pm, came in to this location a little after 5 and they still served us even though they were closing up. The gelato was already put away which was a bummer because we were looking for good gelato and coffee! Not much in the case for baked good either...but again, they were closing so I totally understand. Others walked in and they still continued to serve. They were friendly our entire visit. i ordered a dirty chai and I really liked the flavor of the chai! It had a perfect chai spice to it! Lots of places to sit and a lot of cute merch too! read more

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Two times in the last 30 days I had a bad experience with the cash register automatically adding a specific percentage tip to my card. The first time I caught it, on a $40.00 tee shirt purchase. The second time it got by me, since I usually add my tip in cash instead, I tipped them $13 extra for a $60 coffee card, plus using my points, paying for the coffee drink, and tipping them $3.00 on purpose. I saw it on my receipt before leaving but did not want to miss a bus. They did say they would void the entire transaction and do it over again but I let it go. This practice is not the employees' fault, but it SHOULD BE ILLEGAL. Other than that, they were quite nice, my coffee was fine, and I was happy to finally learn of the rewards+gift card way to pay. read more

Stopped in to get out of the cold and grab some hot coffee! This place was busy with tourists and locals so we knew it was the place to be! The ladies taking the orders were super nice and friendly and helped me pick out my coffee! They had non dairy options for milk which I was super grateful for! If we happen to come back to Juneau, we will definitely be back! There's plenty of seating inside as well to escape the cold! read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

We only had the coffee, it was good. The place is filthy though. I don't think that the base of the toilet has ever been cleaned. The floors look dirty too. read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

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We have been to Juneau twice now, and they second time we came I remembered that we came to heritage for coffee. This time I remember my mocha being on the top sweet side, more chocolate than coffee. read more

Heritage Coffee - 16oz mocha - Coffee & Tea Near Me - Juneau, Alaska

Their spiced chai iced dirty chai was AMAZING. Will definitely come back here again! I also had their everything bagel with cream cheese, it was toasted to perfection. read more

The service was a bit slow but very friendly, which was appreciated. The atmosphere is great -- cozy and inviting. However, the coffee was disappointing. It was served lukewarm instead of piping hot and lacked the rich, intense espresso flavor I was hoping for. read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

this is a large cafe (chain) with many options in downtown juneau! there's plenty of seating and a little gift shop in the corner. there's also a hot food case and some gelato if you're craving dessert! bf and i got heritage coffee many times when we stayed in juneau for a week. again, this might be a chain because there's so many locations. they get busy with a lot of tourists, but you don't wait very long for your drinks. it's pretty quiet in the store even though it's big, and i noticed that they offer free dog treats, which i think is so sweet. i would get the hot mocha and iced white mochas, which were delicious! bf would get their pour overs and an iced cold brew, which he enjoyed. their hot drinks get a little cute sticker on top, which i really enjoyed and was happy to see (they have lil shapes and drawings on them! sadly they're a type of ink that smudges a lot when you rub them, but i love little touches to a cafe experience). we didn't try the food or gelato, but the coffee was great that we came back again and again. read more

Heritage Coffee - hot mocha! with leaf stamped sticker :)) - Coffee & Tea Near Me - Juneau, Alaska

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I got to say I'm impressed. Good fresh coffee and scones just out of the oven. Large clean dining area. Plenty of tables, all different sizes. Even a couple optimized for a single guest. read more

Heritage Coffee - Chocolate chip scone - Coffee & Tea Near Me - Juneau, Alaska

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I enjoyed breakfast here... but didn't love the amount of disposable items we were given with our meal. It's been a while since we were there, so maybe this is no longer the case. read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

Sad. It's early, I get it, but I hope this review may encourage them to try harder. There was no greeting, my coffee order was wrong, the breakfast sandwiches were empty and when I asked about them - had to settle on a cold rock hard scone, and 20 seconds later the sandwiches were moved to the case, just as I concluded my sale. Heads up? I would have happily waited. Had to ask to warm up the scone. Bummed. The valley location has 1000% better service. read more

We walked in ready to spend some $$ on coffee and pastry. We stood there and waited. And waited. Two employees behind the counter but no greeting. A short African American girl finally sauntered over and said "what do you need". I asked her how her day was, she outright ignored me and repeated "what do you need". Her contempt was obvious and on full display. I've encountered this before in tourist towns where there's an endless supply of paying customers and you can get away with shitty service and attitude. Her whole demeanor sucked. She clearly felt our presence was somehow an inconvenience for her.The owners should emphasize the importance of treating customers well. It's not as if there's not several other cool little coffee spots within walking distance. Every bad review, every customer walking out (like we did) affects your margins. You treat enough customers badly enough times? I don't care if you're a total tourist trap, people read reviews and it will affect your net margins over time. Your employees SHOULD recognize the tourist goldmine and act accordingly.If I had an employee treat my paying customers, my source of revenue, my livelihood like this little angry, sassy oompa-loompa did? I would shitcan her on the spot. In summary, DON'T WASTE YOUR MONEY HERE. read more

Great hot chocolate and mocha. My husband cried about the bitter burnt taste of Starbucks on the cruise shipour friends enjoyed their latte and shot in the dark(super strong) drip plus espresso shot read more

Heritage Coffee - Coffee & Tea Near Me - Juneau, Alaska

We were walking through town and was in need of caffeine. This place had a lot of reviews, so I assumed it was legit. It was confirmed by the long line of locals and tourists waiting to order. Jojo recommended the Heavenly-something, which was vanilla, caramel and coconut, while I got an iced hazelnut latte. The coffee was strong and wasn't too sweet, which is how I prefer my coffee. I highly recommend this place! Vanilla, Caramel and Coconut Latte // 16oz $5.25 Hazelnut Latte // 16oz $5.25 read more

Recommended for: coffee and a pastry quick bite for breakfast. The good: it's open on Mondays which most other coffee shops are not. The coffee is good and the pastries tasted fresh. Room for opportunity: The actual food and wait time. There is a a sign that says food can take 10 mins to an hour because it's made fresh. But it's not worth the wait. We got the breakfast burrito and the potato bowl. The bowl was a plate of super greasy tater tots with veggies drenched in oil. We waited about 30 mins for the food and mine actually came out room temperature and not in a bowl (minor point). :/ you can see in the picture what it looked like. Burrito was decent. I would rate it a 4 for just coffee and pastries and a 2 for the actual food and wait time. read more

Heritage Coffee - Potato Bowl - Coffee & Tea Near Me - Juneau, Alaska

It's Sunday so some of the other breakfast options nearby aren't available and most folks are coming into Heritage. It's busy but not crazy. The staff were frantic and made me feel rushed and not valued. The smoothie was a mix out of a box and tasted like blended ice with a hint of strawberry. The muffin had great flavor but was dense and dry. The avocado toast was so sad! Such a thin smear of avocado and thinly sliced mealy tomatoes. The burrito was alright but the dressing was watery and too tangy. Not the best breakfast option but can satisfy a fix in a pinch. read more

Heritage Coffee - Savory scone, almond poppy seed muffin, strawberry banana smoothie, two lattes - Coffee & Tea Near Me - Juneau, Alaska

I never understand why some places I try have bad reviews! This place was great! They have a great coffee menu, we ended up getting their October Seasonal which had some berry flavor, and WOW it was so good! I'll probably try and make that at home! They had a really great food menu too with breakfast options and tons of sandwich options that ALL looked great. The only complaint was pricing on the food was pretty expensive, but then again, it's in Alaska. Service was pretty quick, they were patient with us, got our order in, and we had coffee pretty quick. We had a great experience! read more

The manager was super rude. Really disappointed with the service here. He acted like it was burden to have customers coming into the store. Really disappointing for a tourist destination that makes its money off of the fact thousands of people visit their town. read more

Loved the coffee and the atmosphere. Purchased 2 bags of their breakfast blend to take home to Seattle, wish I would have gotten more.

The coffee is smooth! There wasn't too much of a selection of baked goods; maybe it was due to the time we were there. Loved the atmosphere in this coffee shop ! Also, the natural edged furniture. read more

This place hit the spot for my early morning caffeine fix on my trip to Alaska, and despite being outside of the continental states, it was still cheaper than my cruise ship's coffee shop. I would certainly recommend it if you're cruising into Juneau. Beyond the t-shirt shops, it was the only thing that was open when we arrived. I got a caramel latte, and it was good! I don't think you can mess it up too much, so I walked away satisfied. read more

Wow! The coffee here at Heritage and coffee in Juneau in general is bold and gives you a real caffeine jolt for you to on your way! Kind of puts Seattle coffee to shame in that regard. We went to this location several times but I believe they have more than one location in Juneau. I usually got a Vanilla Latte which took the brunt of the strong flavor off considerably and they were good! Steve got the drip and even with coffee creamer and sugar it packed quite a punch! I'm kind of grateful that they have coffee like this here. Juneau is in a temperate rainforest and drizzle and gray are normal during certain parts of the year and both of these drinks definitely warmed you up before heading outside! We also had pastries and some of their breakfast menu items which were very good... like the breakfast burrito. Definitely worth going to to sample the local coffee scene and to get a rise that will last a good portion of the day! read more

While I like this coffee shop, today I had a poor experience. Just after 1pm there was no one at the counter. I waited and waited, and finally called on the phone. Out popped 2 counter staff from somewhere. Who knows how many came before me and left empty handed because there was no one to take their order. On a positive note, the turkey club sandwich is delicious--it's a BLT W/turkey. read more

Such an unexpected fantastic breakfast! Fresh ingredients, beautifully composed and absolutely delicious. The perfect cup of coffee and breakfast. read more

Heritage Coffee - Deluxe Avocado Toast with Egg - Coffee & Tea Near Me - Juneau, Alaska