Dr. Mortara is the reason I am alive today. She is highly skilled, intelligent, empathic, and…read moreeffective. I am grateful for the 20 years of consistently excellent care and follow through she has provided. Thxx Dr. M

It is my pleasure in having Dr Laurie MORTARA as my family internal Doctor. I'm so confident and I…read moream so blessed having her she's concern about our situation. She herself calling her patient how's it going on any problem issue etc. I was with one of the Dr that almost every other wk having an appointment which was not necessary but Dr L MORTARA all I can d say she's the best Doctor that I'm seeing her almost 10 yrs I would say and she always ask what can she do to you in order to help you if things not helping . She always wanted to have us at least 4-6 month to see or make appointment in order to make sure everything is good. Dr Laurie MORTARA the best Doctor that you can count on. She's like a family to you she's always happy smiling and very nice best Doctor I really like her. Thank you for having us and thank you for all

Dr. Svrdlan is great. You have to wait a while to see her but that is because she is so…read moreoutstanding. Recently, I had some abnormal blood work which was freaking me out so she called me back, talked me down, so to speak, and expedited ultrasound results. I got the results the next day! They did the US right there in the office which was very convenient. That office has very nice, professional staff too. I have had nothing but positive experiences at that office. It's in the old Borders building, which was weird at first, but it is so clean and new.

Horrible experience with this office. This office sent me a mychart message on Friday right before…read morethey closed to tell me I had DVT which is a serious medical issue. They didn't go over the blood thinner at all or even explain how they knew I had DVT. I kept following up to ask questions and they just kept telling me the Dr wasn't in office and would be there tomorrow. Tomorrow would come and the dr still hadn't returned. I asked if I could see a covering dr and was told "they are all in clinic". Why does this clinic not have covering drs?? Especially for an issue as serious as DVT which is a blood clot that can go to your heart and lungs? I have never heard of such. Every other office I've been to at other hospitals would have a dr on call or a covering dr for such urgent matters. It's not like just one dr runs the entire hospital. Then a week later when I finally met with Dr Appleby I asked her why there's no covering drs when she's out and she acted like there should have been. She wasn't apologizing or saying she would look into why I was brushed off after being given a serious diagnosis via a mychart message but had more of a dismissive tone. I asked to see a specialist and she referred me to an office that doesn't even treat DVT. I ended up finding another specialist on my own who told me she misdiagnosed and I don't even have DVT! I will never come back here because it was poor communication AND a misdiagnoses.

Dr. Hryniewicki has helped our family for many years and we honestly couldn't be more grateful for…read morehim. We currently have three generations of family members as his patients and we're all tremendously thankful to be under his professional care. He has such a nice manner and always takes the time to listen and understand what the patient needs him to know. I agree wholeheartedly with the prior reviews in that he is so very caring, thorough, and is also great at referring us to excellent specialists when there is a need. He is an amazing doctor who has helped us through times of urgent need, along with all the regular needs as well. His knowledge, experience, expertise, and genuine kindness are true gifts to our family. We truly couldn't be happier with him and feel so fortunate to have him as our primary care physician.

The most professional, conservative, savy and intuitive doctor with a bedside manner every patient…read morehopes for. He knows his expertise. He knows when to refer you to where you need to be seen if further diagnosis is needed. Confidence with success make this doctor unique.

Great office and great staff. I've been here for all sorts of ailments and they treat me…read moreRight every time. Knowledgeable and supportive are words that come to mind. I've seen a few of the staff and they always prescribe the correct medication and get me in and out.

Still waiting for a return phone call from Dr Bryant's office. There was an error on my mother's…read moreprescription. My mother is 90 with COPD and Emphysema. Because of this error, my mother has been without her inhaler for 10 days. Understand she cannot breathe with any exertion. I have called her office 4 times to get the medication corrected and spoke to Jennifer. During today's conversation, Jennifer started laughing. I asked what was so funny? She replied "Oh I have someone in front of me." She has proven over and over that she doesn't care about the patient and is disrespectful. The M A in the back office has always given the impression that she hates her job. Has no patience with the elderly. The wrong inhaler was called into Optum. The pharmacy has been trying to call and fax starting September 5 to Dr Bryant's office with no response. So, to sum this up. 1. Wrong prescription called in to Optum. 2. No return phone calls after many attempts to correct this. Which has delayed treatment since September 5, 2023. 3. Extremely rude and unprofessional front and back office employees. 4. Tried to call again before closing. No response on a Friday night Does not call patent with prescription problem Never calls with test results. My mother has been with Dr Bryant for 24 years. This is just so sad and scary.

Very caring, interested in your health. Always responds. Best physician I've had in years…read more Staff is also very responsive and polite.

They don't know what they are doing and tell you there's no medicine they can help you with urgent…read morecare helped me that's just sad

Excellent care and follow up to medical care questions…read more Helpful organized and friendly staff

I cannot say enough good things about Dr. Hirano. He is so kind and so thorough with every visit…read more He listens and always makes sure he addresses all of our concerns. He's also on top of it with referrals and responding to messages. Wish there were more doctors out there like him!

Looking forward to visiting this doctor soon Sense she…read morehighly spoken of. Regarding quality And staff also experience

I really like the way the office is ran. The place is very…read moreorganized and works at a fair pace with timely service. Straight to the point. Awesome nurse practitioner Kimberly Lewis. She worked quick and efficient. She was able to get me a notice of authorization for services within 10 of visiting her office. The medical assistant was really nice as well. HealthCare Partners is a good health care system to be under. So thank you Mary Gonzales for building a great team.

Excellent pt. care. Office employees courteous and friendly. The office is clean and comfortable.My…read moreP. A. gives better care than most regular doctors. I have no complaints.

Best doctor I've had in a long time. He's very thorough. Always takes the time to review your lab…read morework in detail, discuss any issues or ways to improve your health and always has a great attitude. You never feel like just the next patient with him. Very personable.

I really like this place. I've been coming here for a year and a half. My general practitioner,…read moreDr. Su, is very nice and supportive. And she actually listens to me. I've been referred to two different specialists here who are both great. One of them is the reason I came here. The support people are all pleasant and professional. The care here is excellent. Today I had my blood drawn. Checked in 5 minutes early, was called in exactly on time. One needle stick and it was done quickly with no pain. I'm very happy here and I have to pay extra because they're not on my insurance list. I don't care. I love this place,

Diane front office clerk customer service skills and professionalism towards me was excellent…read more She assisted me with future possible care for my father. Thank you again Diana and God Bless You. Ricky k Benjamin

Like others, Im surprised the negative reviews. This was the best experience I have had at the…read moredoctors office in a long time- it reminded me of how a visit to your primary care doctor use to be before corporations took it over. The receptions Synesha was so lovely, kind and greeted with such enthusiasm. The office is clean, not crowded and spacious, and there was little to no wait to see the doctor. I saw Dr.Lee who took her time to hear my concerns , and took interest in my over all well being. I never felt rushed, dismissed or like just "another number in a time slot" Can't recommend the place enough!

I would strongly caution anyone considering One Medical's Long Beach location to verify their…read moreinsurance coverage independently before receiving care here. My insurance stopped being accepted by One Medical (after years of flawless experiences), but when I had a recent medical issue and reached out specifically asking for an in network referral, I was told to come into see my PCP first instead. I came in, was looked at, and then referred anyway. MEANWHILE I WAS CHARGED MORE THAN $400!!!!! When I later raised the issue, One Medical staff actually acknowledged that they could find no record that I had ever been informed that my insurance was no longer accepted, and that THEY SHOULD HAVE TOLD ME ON SITE BUT ACKNOWLEDGE THAT THEY DID NOT. Despite that, I am now being expected to pay hundreds of dollars out of pocket for a visit I attended without being told that the insurance coverage I had previously used with them dozens of times was no longer valid. That is the part I find unacceptable. This was not a situation where I ignored a notice, misunderstood a bill, or knowingly chose to receive out-of-network care. According to One Medical's own response to me, they did not communicate the insurance change, yet I am apparently expected to absorb the financial consequences of their failure to do so. I tried to resolve this privately before posting a review. Instead of someone taking ownership of the issue and correcting it, my complaint has been passed between multiple people for weeks. I have received messages from several different staff members, but still no meaningful resolution to the central problem: One Medical failed to tell me my insurance was no longer accepted and is still expecting me to pay the resulting charges. One Medical markets itself as a premium, convenient healthcare service with better communication and easier access to care. My experience has been the opposite. If a medical practice changes whether it accepts a patient's insurance, notifying that patient before continuing to provide services should be one of the most basic administrative responsibilities. I gave them multiple opportunities to fix this before leaving a public review. At this point, prospective patients deserve to know what happened so they can protect themselves from ending up in the same situation. If One Medical ultimately takes responsibility and resolves these charges appropriately, I will update this review. As of now, they have not.