1. Henrie Plumbing

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4 years ago

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Told Plumbing - Told Plumbing's secondary logo.

Told Plumbing

(17 reviews)

I replaced our water heater 8 years ago. I bought one at Lowes and installed it myself. (I hate…read morepaying people to do stuff I can do.) It had a 12 year factory warranty. It sprung a leak this week so I called Whirlpool about the warranty and they wouldn't go past the fact I'm not a licensed plumber. So I called Told Plumbing and told them I just wanted a new one installed, since I'm now a bit handicapped can't haul water heaters around any more. The guy that does the work called me and asked me about the brand/warranty and where I got it. When he got here, he said he'd take care of it. He ripped it out, hauled it down to Lowes, and got them to replace it for free with a newer model! He ended up only charging me for the installation which was less than the cost of the new water heater itself. Woot! THAT is what I call customer service! The guy's name is "JP"

I spent weeks looking for the right company to replace two boilers at my work. Told Plumbing's…read morecustomer service and bid won them the project. They were able to get the project scheduled rather quickly and even considered the weather so as not to cause too much disruption to our office conditions. The employees assigned to the week long project were professional, trustworthy, and independent workers, meaning they didn't interrupt our work. They left the work space clean and were very polite. The billing portion was simple and timely. And after two months, we have not had any trouble with the new boilers and we have reliable heat. I will use Told Plumbing again for both work and personal projects.

Henrie Plumbing - plumbing - Updated October 2026

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