Skipped a year for maintenance and when unit was opened found fins 99% clogged. Court the tech laid…read moreout the plan to clean and then check all functionality. Estimate was reasonable and he was very thorough and explaining the work as it progressed. Court is very courteous, thoughtful and knowledgeable.

We had a terrible experience with "Expert" Services and I would never use them again or recommend…read morethem to anyone. The service person was not honest. He told us the furnace was putting out extremely high levels of carbon monoxide and that we needed to replace our furnace immediately. He quoted me $5,000. I told him I was going to get a second opinion. We had another service provider over that afternoon and they said they did not detect any carbon monoxide and that it was perfectly safe. I'm certain that if they tried to convince me that I needed a new furnace by stating it was unsafe due to carbon monoxide that they have used this same tactic on others and will likely do it again. If I could give them ZERO starts then I would.

After many years with a highly advertised and expensive company, we decided to try a coupon from…read moreAny Hour Services to check our heating and cooling system. I fully expected to be told we needed a new furnace (something the other company had told us many times.) Not only did they honor the low price coupon, they checked everything, and said that though our unit was old, it was in good working condition, and they hoped to keep it that way for awhile, because some of the newer furnaces made then tended to fail. That was about six years ago, and we're still going strong with our original heating setup. We travel a lot, and wanted to get on a regular maintenance program, where Any Hour comes twice per year, and keeps everything clean and working, We can call "any hour" with any trouble or questions. It has worked well. Last month, we decided our contractor may never get around to repairing the tub that he failed to seal or finding where all the leaks were coming from, causing a roof to rain on us downstairs in the garage. We also needed to replace a brand new water heater he'd installed in our new apartment above the new garage. It constantly smelled like sulfur, and the only way to stop it was to run all 50 gallons of water out of it whenever we used it. In Mapleton, that's very expensive. We decided to get a tankless water heater, because we wouldn't have to deal with water just sitting in the tank, growing bacteria and smelling to high heaven whenever we turned on the hot water upstairs in the apartment. Any Hour fixed all the issues, including black mold on the lower floor and cracks that let black widows into the basement. They found and tackled all the problems. No more leaks or spiders! No more smelly water, and no more $300/year to keep water hot when we may not even use it for months. Andrew had discussed all the options, so we decided on a gas tankless, which would require digging a long, deep trench all the way around the house to avoid tearing up concrete. (Our neighbor's was much closer, but that wasn't going to work, either. Ha!) The project began on July 10th, and the city guy finally got here July 31st, but it didn't pass. There was a gas leak and we had to call the gas company, and then the fire department. Ugg. It was due to a faulty part, which Any Hour quickly replaced. Everything is great now, and we just need to keep leveling the trench, adjust the sprinklers, then plant grass and get the lawn to hopefully grow again. We had to repair the drywall, sprinklers and pipe, but we knew that going in, and were okay with it, because if Any Hour had hired someone, it would have been much more expensive. It was something we can do ourselves for less money, so we're glad Any Hour know that, and didn't just assume we'd go for a less hassle but more expensive option. Any Hour is now advertising a lot. I'm hoping it won't change their good prices. Communication is key. Ask, and they'll tell you! Any Hour Services also worked with us on financing this very large and detailed project, which has been very helpful. When everything hits at once, it's great to work with a business that has our backs. Eric and I highly recommend Any Hour, and we weren't paid or offered any discounts to write reviews. We want others to know we've had a great experience.

Positive side is they respond quickly. Very negative side is parts price gouging and almost usury!…read more Initially, the service tech quoted me over $400 to replace a 75 MFD start capacitor for an AC compressor. This capacitor can be purchased for about $35! Later, determined the capacitor was within specification, but the compressor was locked up, so told me he could unlock the compressor with a "hard start", which he did and that unlocked the compressor to get the unit working again. During check out, he said he's keep the price for the "hard start" the same as the quoted price for the 75 MFD capacitor, a bit over $400. After paying and the tech leaving, I search online and found the "hard start" is about the same price as the capacitor, even a bit lower. Doesn't require much of a math mind to figure out the margins they are making and feeling taken advantage of when desperate! Predatory behavior!

Jose came super quick and was able to diagnose and fix the problem within a couple hours. He was…read moreeasy to work with, friendly punctual and clean and was able to fix a water leak and filter for a water bottle machine

Disappointing experience. This review isn't based on the quality of work, since I never actually…read morereceived any service, so I didn't feel a one-star rating was fair. It's based solely on the booking process. I was able to book an appointment on Sunday for Monday morning, but they called early Monday and said they couldn't make it until Tuesday. That caused me to miss out on other companies that had Monday availability and wasted valuable time on something we needed done as soon as possible. They need to get their scheduling system figured out.

We spent time looking online for a plumbing company for several items at a home we just purchased…read morein Utah. The work performed included removal of two-bathroom bidets, a water softener system, fix an under the kitchen sink issue, installed a water heater expansion tank and reconfiguring a small laundry room. Regarding the laundry room they had to open the wall to add a sink with drain and add plumbing for a new stackable washer and dryer. We could not be happier with the work received and the reasonable pricing. The crew showed up on time, worked super hard as the laundry room was a lot of work. Upon completion they cleaned up by sweeping and mopping. If you need a great plumbing company look no further they are fantastic. Todd and Chazz were the best to work with to get our job done. Being an owner of a few rental properties outside the State of Utah I know the value of finding a reliable company so glad to have found them for our Utah plumbing needs.

These guys did a phenomenal job on our basement bathroom they were in and out in less than 24…read morehours. New toilet and vanity water hook up. you were also very communicative and how they were going to arrive, when they would arrive, and any other hiccups that we encountered they were very thorough in their communication.

Parley's PPM once again came to the rescue. They sent someone out the very day I called and he was…read moreable to install a new thermostat. Even gave me a discount. Everything is working great now. We will use them again in the future.

Parelys was fast, reliable, and fairly priced. My furnace and ac were super old and ready to be…read morereplaced. They sent Roger out to give me a quote and he explained what was going on with my old system and didn't try giving me any run arounds. Got my furnace and ac replaced the next day in a timely manner.

Excellent team! They explained the problem and made sure I had their cell number so I could face…read moretime and they could walk me through it. Highly recommended them!

Always there when I call, always on time. I appreciate that they've taken my smallest of service…read morecalls (kitchen sink service, etc) just as much attention as my larger more expense service calls (Water heater installation).

Troy helped me in a time of emergency even though he was completely booked and loaded schedule…read morewise. He came over, secured the leak, and gave me some honest advice about the system and what needed to be fixed and what didn't. It doesn't get better from a customer service standpoint than that. Highly recommend his business!

Exceptional plumbers! TJ was professional, timely, efficient, gave me a healthier option for…read moreflushing our system, taught me how to keep our system at its best, reasonably priced and went the extra mile for us. Best plumber I've ever used! We will only be using them for all our future plumbing needs. Can't recommend them enough!

Jeff and company were very professional. I needed help with my dishwasher leaking and clogged…read moregarbage disposal. And they knew right away what the cause was after inspecting. And, they resolved the problem right away with a couple of fixes. I am very happy with the help and service and more than happy to get the invoice. But, they don't want me to pay for anything and just said "Don't worry about it. Welcome to the neighborhood". That is beyond super nice. I also liked how good they are at explaining the issue and genuinely took the time. They also gave me consulting and estimate for my old water heater replacement. I trust their advise and will definitely get my water heater from Pando Plumbing.

I have reviewed Pando Plumbing multiple times, giving them 5-star reviews each time because they…read moreare that good! I have an old house so I have needed multiple fixes for different areas of my house over the years. Technician Jeff Nelson continues to be incredibly skilled, efficient, punctual, and friendly. Pando Plumbing is locally-owned, so trust worthy, super responsive, fairly priced and they don't try to upsell. I've said this before . . . Pando Plumbing is my first and only call for any plumbering issues! I highly recommend them.